Luke Carelse
Roodepoort
Summary
My personality type is ENTJ My Philosophy in life has always been "Going left when everybody else goes right". I never wanted to end up as the 99% and life has taught me by thinking different to the person next to me and doing things a bit different. I will not end up in the 99%
I Developed strong client relationship management and problem-solving skills in fast-paced insurance environment. Focused on delivering tailored solutions and understanding market trends to meet client needs. Seeking to transition into new field, leveraging these transferrable skills to drive success and client satisfaction.
Overview
8
8
years of professional experience
2
2
Language
Work History
Insurance Broker Consultant
Momentum
06.2024 - Current
- Maintained up-to-date knowledge of industry trends, changes in regulations, and new product offerings to provide accurate advice to clients at all times.
- Improved customer retention rates with proactive communication and ongoing policy reviews.
Distribution Specialist
BrightRock Head Office
12.2022 - 05.2024
- I made Top 75 consultant in my first Year.
- My Day to Day activities included managing my time and ensuring the financial advisor allocated to me are satisfied. I promote the Brightrock Product though training and good relationships.
- I also need to source new advisors via various platforms to expand my pool.
- I have an absolutely great relationship with my advisors as this is who I am as a person with relationships.
- Due to myself having a good relationship with my Advisors I obtain and keep business coming into Brightrock
Quantity Surveyor
Stimela Marine & General
03.2022 - 11.2022
- Prepared estimates used by management for purposes such as planning, organizing, and scheduling work.
- I had to adapted to growing new skills by finding myself being more intuitive and being able to detect unforeseeable circumstances
- Assisted in dispute resolutions between clients and contractors by providing expert advice on contractual obligations and industry best practices.
- Assessed and determined true claim value.
Heavy Commercial Claims Specialist
One Insurance
04.2020 - 04.2022
- Developed and implemented training programs for new claims specialists, boosting team efficiency and knowledge.
- Reduced claim processing errors by conducting thorough investigations and accurately interpreting policy details.
Recoveries Consultant
Premier Claims Services
08.2019 - 05.2020
- Recover Money from Insured clients by making contact with Third Party Insurers.
- At the time our target was R 400 000.00 per quarter due to myself exceeding my target I was promoted to the Third Party Team
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
Uninsured Consultant
Premier Claims Services
01.2019 - 07.2019
- My Day to Day Duty was making contact with Uninsured People where they caused an Accident with our Insured.
- I quickly rose from my position in the Uninsured Department to the Recoveries Department due to my excelling progress of always beating the quarter due amount set at R 120 000.00
Claims Initiator
Premier Claims Services
07.2018 - 12.2018
- I was responsible for uploading claims and putting them into the system.The initiative of my work ethics and
determination got me promoted from
the bottom of the work ladder as a
claims initiator to a higher potion as
a Uninsured Consultant.
Machine Operator
ABinBev
05.2017 - 06.2018
- At AbInBev I was able to strengthen
my leadership skills by being able
face unforeseen challenges that arose
and take charge to keep the
continuation of work needed to keep
everything in order.
Camp Facilitator
Camp Discovery
01.2017 - 04.2017
- Camp Discovery was my first Job and this is where I experienced pressure for the first time and to think outside the box
Education
High School -
High School Noordheuwel
High School - undefined
High School Bastion
Class of Business Across All Insurance Categories - Insurance
Class of Business
Skills
Networking and relationship building
Teamwork
Problem-solving
Time management
Problem-solving abilities
Quotes and sales
Reliability
Excellent communication
Critical thinking
Team collaboration
Active listening
Decision-making
Self motivation
Personal Information
Title: Distribution Specialist
Hobbies and Interests
Fitness
E-Commerce
Forex
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Insurance Broker Consultant
Momentum
06.2024 - Current
Distribution Specialist
BrightRock Head Office
12.2022 - 05.2024
Quantity Surveyor
Stimela Marine & General
03.2022 - 11.2022
Heavy Commercial Claims Specialist
One Insurance
04.2020 - 04.2022
Recoveries Consultant
Premier Claims Services
08.2019 - 05.2020
Uninsured Consultant
Premier Claims Services
01.2019 - 07.2019
Claims Initiator
Premier Claims Services
07.2018 - 12.2018
Machine Operator
ABinBev
05.2017 - 06.2018
Camp Facilitator
Camp Discovery
01.2017 - 04.2017
High School -
High School Noordheuwel
High School - undefined
High School Bastion
Class of Business Across All Insurance Categories - Insurance
Class of Business
Certification
Class of Business in
- Sinking Fund Policies
- Life Risk Policies
- Re-Insurance Policies
- Assistance Policies
- Life Investment Policies
- Fund Policies
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