Enthusiastic and experienced turnaround coordinator with a true passion for aviation. Offering over 5 years of experience for South Africa's biggest airline, Flysafair. Adept in assisting all role players and passengers, resulting in a positive experience for everyone. Bringing forth a positive attitude enabling myself to work as part of a team and independently. Experienced enough to work through daily operational challenges with a calm and positive demeanor.
Oversee fuelling, cargo management and departure of aircraft at Cape Town International Airport with more than 50 daily arrivals and departures.
Ensure all staff and role players are present and coordinate ground crew activities to complete objectives safely and on schedule.
Responsible for a safe, secure and effective turnaround from arrival to departure.
Monitor the daily operational plan as shared by Operational Control Center (OCC).
Distribute information regarding planned issues, service providers constraints/shortages.
Responsible to communicate ETA's to services providers to meet SLA agreement.
Analyze any aircraft technical problems.
Oversaw ticketing, gate and ramp services for Flysafair.
Checked luggage and confirmed all carry-on items met federal guidelines.
Provided exceptional customer service to passengers, addressing concerns and resolving issues.
Leadership
Organization and time management
Flexible and adaptable
Planning and coordination
Aircraft operations procedures
PERSONAL
ID number - 9512045021081
Passport number - A05189892
Drivers license - Code B
Covid 19 vaccination number - VPA-1-EBM3VF4T
COURSES ATTENDED
Dangerous Goods CAT 9
GE-07 Fire prevention
GE-02-03 Health and safety
Aviation security awareness
REFERENCES
Morne' Erasmus - Station Manager Flysafair Cape Town International Airport +27833269952
Ezra Du Plessis - Special Projects, Training & Quality Coordinator Flysafair +27720569454
Buhle Kopana - Passenger Service Manager Swissport +27635757084