Lufundo Mani
East London, Eastern Cape
Summary
Accomplished professional with a proven track record in transportation and customer service, notably at Zwanda Solutions. Expert in vehicle inspections and equipment operation, complemented by exceptional communication skills. Demonstrated ability to enhance customer satisfaction and maintain impeccable safety records, fostering repeat business and achieving safe driving accolades. Skilled in teamwork and collaboration, driving operational excellence across roles.
Overview
17
17
years of professional experience
Work History
Driver
Zwanda Solutions
05.2023 - 06.2024
- Followed all relevant traffic laws and safety regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Salesman
Bryn Jevon
02.2019 - 11.2021
- Increased sales by offering advice on purchases and promoting additional products.
- Upheld high standards of customer service by promoting and upselling new products and services.
- Developed strong client relationships through consistent communication and exceptional customer service.
- Promoted and up-sold products and services to meet needs of customers.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Tyre Fitter
Tiger Wheel & Tyre
06.2017 - 02.2019
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Sourced tires to meet customer quality and budget needs.
- Inspected vehicle brakes, shocks and suspension systems, making repair recommendations to restore condition.
- Operated machines safely and correctly, including tire changers and wheel balancers.
Cashier
Engen Garage
10.2007 - 11.2016
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Greeted customers entering store and responded promptly to customer needs.
Education
Computer Skills - Power Point, Internet & Email, Word
Info Tech
East London, Eastern Cape 06.2009
Matric Certificate (Grade 12) - Biology, Geography, Economics, History & Languages
LINGELETHU SENIOR SECONDARY SCHOOL
East London, Eastern Cape 12.2005
Skills
Equipment operation
Timeline
Driver
Zwanda Solutions
05.2023 - 06.2024
Salesman
Bryn Jevon
02.2019 - 11.2021
Tyre Fitter
Tiger Wheel & Tyre
06.2017 - 02.2019
Cashier
Engen Garage
10.2007 - 11.2016
Computer Skills - Power Point, Internet & Email, Word
Info Tech
Matric Certificate (Grade 12) - Biology, Geography, Economics, History & Languages
LINGELETHU SENIOR SECONDARY SCHOOL
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