Ludre Botha

• Monitored and compiled data and reports to present to leadership.
• Updated daily transaction records to assist with payroll and billing administration.
• Documented all sales contract paperwork, expenses, and resource utilization for accurate and compliant recordkeeping.
• Maintained filing system and organized customer documents for easy retrieval of information.
• Purchased and maintained office supplies.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Provided clerical support, addressing routine, and special requirements.
• Assisted with onboarding of new employees.
• Supported staff on special assignments and ad hoc projects.
• Created and maintained detailed records of all office activities.
• Processed incoming and outgoing mail and packages according to established procedures.
• Facilitated cross-departmental collaboration through clear communication channels and regular meetings among colleagues.
• Monitored office supplies and made arrangements for restocking of low-stock items.
• Input data into spreadsheets and databases.
• Handled incoming phone calls and answered questions from callers.
• Provided meeting support by taking minutes and dictations.
• Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
• Provided comprehensive support during corporate events or conferences by organizing materials, coordinating logistics, and managing attendee registration processes.
• Managed incoming correspondence, prioritizing items requiring immediate attention from executives or other team members.
• Developed expertise in various administrative software programs for increased efficiency across department functions.
• Input purchases and reconciled accounts within Pastel, upholding 100% accuracy for all updates.
• Produced high-quality communications for internal and external use.
• Enhanced communication within the department by establishing a centralized email system.
• Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
• Improved customer satisfaction rates with prompt responses to inquiries and effective resolution of issues.
• Performed regular audits of office supplies inventory, proactively addressing potential shortages or inefficiencies in stock management.
• Issued invoices and followed up on outstanding payments to remind clients to pay on time.
• Checked non-functional office equipment, troubleshot issues and independently resolved concerns to maintain team productivity.
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Reviewed files, records and other documents to obtain information to respond to requests.
• Compiled and analyzed data to produce reports.
• Interacted with customers by phone, email, or in-person to provide information.
• Assisted in the preparation of detailed reports for senior management, ensuring accuracy and timeliness of information.
• Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
• Participated actively in team building activities designed to enhance collaboration among department members and contribute to a positive workplace culture.
• Collaborated with human resources teams on employee record-keeping efforts, helping maintain accurate documentation of personnel files throughout their employment lifecycle.
• Streamlined office processes by implementing efficient filing systems and organizational techniques.
• Verified transactions, product orders and shipping dates and entered information into databases and reports.
• Routed business correspondence, documents, and messages to correct departments and staff members.
• Established and maintained standard office procedures to achieve demanding targets.
• Maintained confidentiality of sensitive information with strict adherence to company policies and procedures regarding data protection.
• Directed day-to-day program delivery with utmost efficiency and tight cost controls to consistently achieve budget targets.
• Utilized office management software to record and track customer information.
• Worked well in a team setting, providing support and guidance.
• Applied effective time management techniques to meet tight deadlines.
• Organized and detail-oriented with a strong work ethic.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Learned and adapted quickly to new technology and software applications.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Self-motivated, with a strong sense of personal responsibility.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Provided professional services and support in a dynamic work environment.
• Proven ability to develop and implement creative solutions to complex problems.
• Worked effectively in fast-paced environments.
• Resolved problems, improved operations and provided exceptional service.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Proven ability to learn quickly and adapt to new situations.
• Identified issues, analyzed information and provided solutions to problems.

Excellent communication skills, both verbal and written.

• Minimized risk of errors by accurately processing invoices, payments and other financial transactions.
• Provided exceptional customer service when addressing client inquiries related to billing or account status issues.
• Reported financial data and updated financial records in ledgers and journals.
• Strengthened financial operations by conducting bank reconciliations and financial reporting.
• Reduced discrepancies in accounts receivable by closely monitoring customer payments and following up on overdue balances.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Resolved discrepancies in financial data to increase accuracy and reduce potential backlogs.
• Input financial data and produced reports using SAP and .
• Enhanced overall financial management, providing timely and accurate reports to senior staff members.
• Increased efficiency with thorough maintenance of financial records and documentation.
• Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
• Streamlined bookkeeping procedures to increase efficiency and productivity.
• Generated invoices upon receipt of billing information and tracked collection progress.
• Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
• Maintained confidentiality of sensitive financial information, safeguarding both company data and client privacy.
• Assisted with preparation of monthly financial statements and reports to inform management.
• Processed daily financial transactions in support of finance team objectives.
• Maintained accurate records of financial transactions in alignment with regulatory requirements.
• Entered financial data into company accounting system with stringent adherence to data security protocols
• Entered figures using 10-key calculator to compute data quickly.
• Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
• Developed monthly, quarterly and annual profit and loss statements and balance sheets.
• Supported the finance team by processing invoices and expense claims promptly and accurately.
• Supported year-end closing activities, ensuring all transactions were properly recorded before the start of the new fiscal year.
• Streamlined daily reporting information entry for efficient record keeping purposes.
• Streamlined vendor payment processes, ensuring timely disbursements to maintain strong relationships.
• Managed and responded to correspondence and inquiries from customers and vendors.
• Helped reconcile bank statements and accounts and maintain accuracy and current records.
• Pitched in to assist with special projects and additional tasks.
• Handled day-to-day accounting processes to drive financial accuracy.
• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
• Maintained account accuracy by reviewing and reconciling checks monthly.
• Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
• Gained extensive knowledge in data entry, analysis and reporting.
• Paid attention to detail while completing assignments.
• Proved successful working within tight deadlines and a fast-paced environment.
• Proven ability to learn quickly and adapt to new situations.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Developed strong communication and organizational skills through working on group projects.

SAME AS ABOVE

• Offered assistance in implementing and developing training programs.
• Evaluated emerging technologies for potential implementation within the organization, keeping abreast of industry trends to maintain a competitive edge in IT services provided by the company.
• Monitored system performance to identify potential issues.
• Patched software and installed new versions to eliminate security problems and protect data.
• Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
• Created user accounts and assigned permissions.
• Set up PCs, projectors, and microphones for use in video conferencing rooms.
• Acted as a liaison between end users and external vendors, fostering productive relationships that led to improved service levels from third-party providers.
• Reduced system downtime by proactively monitoring and addressing potential issues in a timely manner.
• Installed, configured and maintained computer systems and network connections.
• Assisted in migrating critical infrastructure to cloud-based solutions, reducing overhead costs while increasing scalability and performance capabilities.
• Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
• Installed and configured operating systems and applications.
• Delivered end-user training on various IT tools and platforms, promoting self-sufficiency among staff members.
• Responded to customer inquiries and provided technical assistance over phone and in person.
• Diagnosed and troubleshot hardware, software and network issues.
• Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
• Configured systems according to prescribed software and hardware frameworks.
• Helped streamline repair processes and update procedures for support action consistency.
• Configured and tested new software and hardware.
• Implemented data backup strategies to ensure business continuity during unforeseen events or disasters.
• Removed malware, ransomware, and other threats from laptops and desktop systems.
• Monitored systems in operation and quickly troubleshot errors.
• Configured hardware, devices, and software to set up work stations for employees.
• Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
• Performed troubleshooting and repaired peripheral devices such as printers, scanners and emails.
• Proven ability to learn quickly and adapt to new situations.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Skilled at working independently and collaboratively in a team environment.
• Worked well in a team setting, providing support and guidance.
• Worked effectively in fast-paced environments.
• Self-motivated, with a strong sense of personal responsibility.
• Gained extensive knowledge in data entry, analysis and reporting.
• Acted as a team leader in group projects, delegating tasks and providing feedback.