Lucy Linda Mjojo

• Monitoring and evaluating systems, including Document Analysis and Alignment with HR Performance Management System.
• Monitoring and Evaluating data management systems that includes defining data quality and governance rules, developing data collection tools, and sourcing raw data to ensure data integrity.
• Identifying business issues through careful collaboration with key stakeholders.
• Identifying key areas in need of improvement and Developing and implementing work plans to rectify issues.
• Monitoring technology use and program performance.
• Providing management with relevant stats on progress towards achievement of Institutional goals.
• Updating programs and making changes to increase output.
• Determining areas for improvement and implementing processes to alleviate problems.
• Facilitating workshops.
• Reviewing performance management.

• Developed Long-Term Strategy 2022-2037, March 2022 with other Senior Consultants
• Conducted Institutional Viability Analysis
• Developed Academic Resource Allocation Model

Supporting Principal Consultant from Fundani Computer Institute

• Reviewed Performance Management Policies and Procedures for the University .
• Assisted with the Facilitation of the Development of Performance Agreements for Senior Managers.
• Identified business issues through careful collaboration with key stakeholders.

• Identified key areas in need of improvement and implemented plans to rectify issues.
• Developed Strategy 2014 - 2019
• Generated reports on Graduate Recovery project for the period 2008 to 2015
• Conducted Institutional Viability Analysis (2017)
• Developed Institutional Resource Allocation Model (2017)

• Monitored technology use and program functionality, updating programs and making changes to enhance output.
• Monitored and Evaluated data management systems that included defining data quality and governance rules, developing data collection tools, and sourcing raw data to ensure data integrity,
• Provide management with relevant stats on progress towards achievement of Institutional Outputs and Outcomes.

As a team from Fundani Computer Institute

• Developed MUT Institutional Plan.
• Conducted Institutional Viability Assessment.
• Develop operational plans.
• Conducted the Student Experience survey and prepared the report for submission to appropriate constituencies.
• Provided specialized services supporting the Academic Structure Project.
• Developed the MUT Strategy 2020.

Provincial Government of KwaZulu-Natal (2003 – 2009)

Development of an Automated Performance Management System based on a Balanced Scorecard Methodology

· Department of Arts and Culture - KZN (2005) - Deputy Project team leader

· Department of Sport and Recreation - KZN (2006) - Project team leader

· Department of Social Development - KZN (2008) Project team leader

Provided leadership in developing the Balanced Scorecard for the client – based on their unique requirements, goals and environmental dynamics.

Led the team through the entire project execution

Quality assurance of the development and implementation of the solution

Facilitated requirement capture workshops for the development of the Balanced Scorecard for the client

Developed a Balanced Scorecard for the department and its respective Strategic Business Units

Developed Strategy maps for the department

Developed Business Process Maps

Integrated Strategy and Process Maps