Lucy Rakgaka

• Advertised job opportunities on social media platforms and job boards.
• Uploading Selected Candidates On YES Platform for Payroll Purposes
• Collaborating with Payroll Team by sending them Youth onboarded each Month
• Developed recruiting strategies to identify qualified candidates and build network.
• Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Conducted training to all YES youth under my supervision.
• Responsible of terminating all youth who resigned.
• During my tenure, I significantly contributed to a 40% increase in our recruitment placement, which stands out as a key achievement in this role.

• I was responsible for supporting HR administrator and Recruitment Officer by assisting in recruitment process which included screening of applicant resumes and coordinated both phone and in-person interviews and also
• Sending of employment contracts to successful candidates to sign and also request clear documents I was also responsible for scanning of all employment contract and uploading them on internal Google drive.

• Submit consolidate reports to Environmental Health Practitioner.
• Ensure that general worker repots for duty and completes attendants register, report rodent control ambassadors who are not on duty to Environmental Health Practitioner.
• Ensure that general worker works according to areas allocated and work plan.
• Making Sure that our Community members are all ware of health risk of Rodents

• Answer and direct phone calls.
• Organize and schedule meetings and appointments.
• Maintain contact lists. for students and capturing, Develop and maintain the filing system, Order office supplies.
• Submit and reconcile expense reports, provide general support to visitors.
• Handle multiple project, write letters and emails on behalf of other office staff

• Respond to customer inquiries, generate customer interest in the services or products offered by company.
• Analyze and manage account renewal process.
• Provide personalized customer service by responding to the needs of customers.
• Build customer loyalty by follow-up of customer calls.
• Manage filing, mailing, correspondence and other management tasks.
• Maintaining positive, empathetic and professional attitude toward customers at all times.