Hi, I’m
Lucy Nontombi Mtyatyeni
Receptionist Secretary
Boksburg
Summary
A highly organized and detail-oriented Administrative Assistant with experience as a Receptionist in an Artisan Training Centre. Skilled in managing front desk operations, handling enquiries, and providing administrative support to ensure smooth daily operations. Experienced in maintaining accurate records, coordinating schedules, and assisting students and staff in a professional and friendly manner. Currently seeking an opportunity to contribute my skills and grow within a dynamic organization. Possesses strong communication, time management, and multitasking abilities, with the ability to work effectively in fast-paced environments.
Overview
5
Languages
9
years of professional experience
Work History
Time Artisan Training Centre
Receptionist
2015.01 - 2021.01 (6 education.years_Label)
Job overview
- Welcoming and assisting students, visitors, and staff in a friendly and professional manner
- Answering, screening, and directing incoming phone calls
- Responding to emails and handling general enquiries about courses and training programmes
- Managing the reception area and ensuring it is clean, organized, and presentable
- Providing accurate information about registrations, course schedules, and centre services
- Assisting prospective students with basic application and registration enquiries
- Booking appointments, meetings, and training sessions
- Maintaining visitor logs and student attendance registers
- Handling incoming and outgoing mail, parcels, and deliveries
- Filing and organizing documents for easy access
- Supporting administrative staff with basic tasks such as photocopying, printing, and scanning
- Ensuring smooth communication between students, trainers, and management
Wings of Change
Administrative Assistant
2012.01 - 2014.01 (2 education.years_Label)
Job overview
- Providing general administrative support to the logistics and operations team
- Capturing, updating, and maintaining shipment and delivery records
- Preparing and processing transport documents (invoices, delivery notes, waybills)
- Communicating with drivers, suppliers, and clients regarding deliveries and schedules
- Tracking shipments and updating customers on delivery status
- Assisting in coordinating daily transport and distribution activities
- Maintaining accurate filing systems (manual and electronic)
- Updating databases and spreadsheets with logistics information
- Keeping records of stock movement and inventory levels
- Assisting with route planning and scheduling deliveries
- Booking transport and coordinating dispatch times
- Monitoring deadlines to ensure timely deliveries
- Answering calls, emails, and handling customer enquiries
- Managing office supplies and ordering when necessary
- Preparing reports for management (delivery reports, stock reports)
- Assisting with invoicing and processing orders
- Recording payments and reconciling basic accounts
- Supporting the finance team with administrative tasks
Education
IIE Rosebank CollegeJohannesburg Braamfontein
Bachelor of Education
2026-05
IIE Rosebank CollegeJohannesburg Braamfontein
Higher Certificate ECD from Education
2021-05
Ambusave AcademyBrakpan
First Aid Level 1-3 Basic Ambulance Certificate
2016-01
Boston City Campus & Business College
from Receptionist & Secretary
2013-01
St Anthony’s Skills & Training Centre
from Computer Literacy
2011-01
Indwe Secondary School
Matric
2010-01
Skills
TECHNICAL
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Access
Email and Internet
PROFESSIONAL
Verbal & Written Communication
Organization
Time Management
Strategic Planning
Adept in Technology
References
- Paulus, Zibula, Managing Director, 076 457 0768, Wings of Change
- Lebo, Keletso, Managing Director, 011 829 0134, 073 686 8772, Time Artisan Training Centre
- Celine, Mzunzu, Student Advisor, 011 872 0252/3, Boston City Campus
Timeline
Receptionist
Time Artisan Training Centre
2015.01 - 2021.01 (6 education.years_Label)
Administrative Assistant
Wings of Change
2012.01 - 2014.01 (2 education.years_Label)
Indwe Secondary School
Matric
St Anthony’s Skills & Training Centre
from Computer Literacy
Boston City Campus & Business College
from Receptionist & Secretary
IIE Rosebank College
Bachelor of Education
IIE Rosebank College
Higher Certificate ECD from Education
Ambusave Academy
First Aid Level 1-3 Basic Ambulance Certificate