Lucky Vusi Mlangeni
Vosloorus
Summary
Dynamic and results-driven professional with a robust skill set in computer proficiency, sales, and customer query resolution. Demonstrates exceptional product and empathic listening, contributing to effective digital marketing campaigns and pricing strategies. Fluent in English, Zulu, and Sotho, enhancing communication in diverse environments. Proven track record in sales action plan implementation and management, showcasing multi-tasking abilities and team collaboration. Aspires to leverage expertise in management to drive organisational success.
Experienced sales professional with focus on driving revenue growth and building strong client relationships. Skilled in identifying customer needs and delivering tailored solutions to exceed targets. Proven track record in leveraging communication and negotiation skills to close deals and foster long-term partnerships.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Salesman
GiGs motors
Johannesburg, Gauteng
2023.02 - Current
- Developed sales strategies for higher profit margins.
- Boosted customer satisfaction by providing exceptional product knowledge and advice.
- Resolved client issues promptly, ensuring high levels of customer retention.
- Tailored sales presentations to meet specific client needs and preferences.
- Identified potential markets to secure additional revenue streams.
- Achieved targets through effective time management and prioritisation skills.
- Negotiated contracts for beneficial terms and conditions with suppliers.
Buyer
Cash crusaders
Johannesburg, Gauteng
2016.02 - 2022.04
- Buying goods from customers
- Pricing the goods
- Negotiating prices with customers
- Handling customers complaints.
- Capturing customers information
- To reduce expenses, negotiated bulk purchase deals with suppliers.
Buyer
Cash converters
2015.03 - 2016.01
- Buying goods from customers
- Pricing the goods
- Providing customer with loans
- Negotiated contract terms and awarded supplier contracts to achieve optimum business profits.
- Negotiated pricing for apparel and accessories from vendors to secure optimal pricing and keep costs low.
Sales person
Auto world
2014.11 - 2015.03
- Selling cars
- Capturing customers information on the system
- Scoring customer if they approve for vehicle finance.
- Increased product visibility by creating compelling sales displays.
- Provided comprehensive product knowledge to facilitate informed customer decisions.
Education
Grade 12 - English, isiZulu, business Economics, office practice, Economics, Public admin
Vosloorus comprehensive Secondary School
Johannesburg, Gauteng 2006.01 - 2006.12
Certified Buyer and store manager - Pricing skills, Testing Procedure, Customer Service, Negotiation skills, Buy shop policy, handling customer complains
Trained at cash crusaders
Johannesburg, Gauteng 2017.02 - 2017.11
Skills
- Computer skills
- Sales
- Solving customers queries
- Multi-lingual English, Zulu and Sotho
- Empathic listening
- Product Knowledge
- Digital marketing campaigns
- Pricing strategies
- Sales action plan implementation
- Multi-tasking
- Team player
- Management
Certification
matric certificate
store manager certificate
buyer certificate
salesman certificate
Affiliations
- watching movies, singing and soccer.
References
- Richard, Manager, 0114201786, Auto World
- Sphiwe, Majola, Manager, 0878204010, Cash Converters
- Micheal, Netzithibane, Manager, 0119070403, Cash Crusaders
Timeline
Salesman
GiGs motors
2023.02 - Current
Certified Buyer and store manager - Pricing skills, Testing Procedure, Customer Service, Negotiation skills, Buy shop policy, handling customer complains
Trained at cash crusaders
2017.02 - 2017.11
Buyer
Cash crusaders
2016.02 - 2022.04
Buyer
Cash converters
2015.03 - 2016.01
Sales person
Auto world
2014.11 - 2015.03
Grade 12 - English, isiZulu, business Economics, office practice, Economics, Public admin
Vosloorus comprehensive Secondary School
2006.01 - 2006.12