Summary
Overview
Work History
Education
Websites
Languages
Personal Information
Training Programs
Itc
Skills
Timeline
TruckDriver
Lucky Nduna Sibanda

Lucky Nduna Sibanda

New Vehicle Sales Manager
Lydenburg,MP

Summary

I have got 25 years’ working experience, 5 years spent in Retail Sales & Management and 20 years in the Motor industry as a Senior New Vehicle Sales Executive and New Vehicle Sales Manager. I am very passionate about this business, and I strongly believe in consumer sovereignty, ample testified by my high CSI ratings measured by Ipsos. I am highly motivated and a person of absolute integrity, presentable, very outspoken with excellent communication skills, creative and results driven with an impressive and verifiable track record of delivering good business results. l am a competent achiever with practical experience in Sales, Marketing, Operations, New Business Development and Finance in the Motor Industry. A considered strategist with strong abilities in managing operations with a key focus on bottom line profitability, growth in market share and great customer service. l am a committed coach and mentor who has led cross functional teams that have consistently delivered sound business results and have received several accolades for my achievements. I graduated in 2008 with a Graduate School of Marketing Diploma (IMM GSM) and in 2011 obtained my BBA Degree in Marketing with two distinctions. I have also completed a Diploma in Project Management and a lot of Training programs in the Motor industry including Brand Management. I am a qualified and certified Ford Fleet Sales Executive, having passed my Ford Fleet Executive Modules 1,2 & 3. I am also Platinum level Senior New Vehicle Sales Executive achiever at Ford and part of a team which won Action Ford 2023 Dealership of the Year Award. My solid academic background, coupled with the experience and skills I have, I strongly believe that I am an ideal candidate for any position which suits my profile.

Overview

27
27
years of professional experience

Work History

New Vehicle Sales Manager

Renault Westvaal Lyndenburg/Mashishing
Lyndenburg/Mashishing, Mpumalanga
07.2024 - Current
  • Primarily, run Renault New Vehicle Sales department at Lyndenburg/Mashishing Mpumalanga.
  • And our Virtual Showroom in Steelpoort with a total number of 8 Vehicle Sales Executives reporting to me.
  • We sell a portfolio of New and Used Vehicles, Renaults, Isuzu and ALL other brands we can source from our Westvaal Group Franchise Dealerships.
  • My role as a Sales Manager is to lead the sales team, motivate, coach and assist with selling vehicles to ensure deals are closed with reasonable margin while maintaining great customer service.
  • Develop strategies that drive dealership revenue, profitability, and market share.
  • Manage and minimize department costs and operating expenses.
  • Develop and implement marketing plans to generate leads and sales.
  • We advertise on various platforms, on-online forums like Facebook, TikTok, Instagram, auto trader, cars.co.za and on our Group and Dealership websites.
  • I have initiated programs to build long term relationships between the Dealership and the community we serve, for example implemented a Westvaal Renault Mashishing Schools Community Outreach Program.
  • We sponsor and participate in various community programs, Golf days in our community golf course, 4x4 events, school sports, running club, cycling club in Lyndenburg/Mashishing.
  • We prospect in neighboring companies for leads especially mining houses and logistics companies.
  • We set up displays in malls from time to time and distribute leaflets of our specials everywhere.
  • I have set up a workshop duty roaster to engage our workshop customers.
  • Manage risk and ensure dealer compliance with franchise standards and target requirements.
  • Daily sales meetings, budgeting, forecasting, sales targets, etc.
  • Develop and encourage strong working relationships at all levels in the business.
  • Provide effective leadership and people management to attract, develop and retain high quality employees.
  • Create a positive work environment and culture to energize employees, give meaning to work, and maximize employee productivity.
  • To ensure dealership meets Corporate Identity requirements.
  • 100% target achieved July 2024
  • 117% target exceeded August 2024
  • 117% target exceeded September 2024
  • 117% target exceeded October 2024
  • 117% target exceeded November 2024
  • 117% target exceeded December 2024
  • 117% target exceeded January 2025
  • 117% target exceeded March 2025
  • 117% target exceeded April 2025
  • CSI 100% July 2024 to March 2025

Senior New Vehicle Sales Executive

Action Ford Constantia
Constantia
10.2022 - 06.2024
  • New Vehicle Sales
  • Sell value added products e.g. maintenance plans, extended warranties, tracking devices etc.
  • Organize and facilitate vehicle finance and insurance for customers.
  • Sell and recommend Ford Options GFV deals.
  • Generate sales plans, sales reports and advertising strategies to attract customers and generate sales.
  • Pursue business fleet opportunities.
  • Follow up on inquiries via email, internet leads and phone calls to ensure customers have all the information they need to make an informed purchase.
  • Educate customers on the features, options, and packages on a range of make and model of vehicles to assist them in making a purchase that fits their needs and budget.
  • Schedule appointments for customers to review potential purchases.
  • Follow up with customers after purchase to ensure good after-sales experience.
  • Research vehicle releases to remain up to date on the latest products and trends.
  • Trade in appraisals.
  • Adhering to Manufacturer Dealership operating standards.
  • Vehicle stock planning, ordering, demos, loan vehicles, etc.
  • Vehicle stock management, aging stock, interest free days stock, etc.
  • Marketing plans, sales plans, leads generation, etc.
  • Ensuring Manufacturer/ Group budgets are achieved.
  • Product and marketing training Manufacturer/ Group.
  • CVP/CSI processes are established.
  • Daily sales meetings, budgeting, forecasting, sales targets, etc.
  • Platinum Sales Level Status
  • 100% CVP The Whole Year 2023
  • Part of A Team Which Achieved Ford 2023 Dealership of The Year

Fleet Commercial Sales Executive

Bridgestone Wadeville
Wadeville
07.2020 - 10.2022
  • New Business Development.
  • Opening credit tyre accounts.
  • Looking after and managing more than 30 Sites, big Logistics Companies.
  • Managing and supporting All employees on Sites, +60 employees.
  • Customer care and after sales service.
  • Fleet Business Solutions.
  • Fleet Maintenance.
  • Key Accounts Management.
  • Pricing & Deal Structuring.
  • Sending Proposals and ensuring that profit margins and market share are achieved.
  • Tyre presentations, negotiation and closing deals.
  • Sites visits and maintenance.
  • Delivering tyres to sites.
  • Daily planning and compiling sales reports.
  • Marketing, networking and sales promotions.
  • Collecting and managing debtor’s book.
  • Product training.
  • Sales meetings.
  • Budgeting, forecasting etc.
  • Marketing plans.
  • Leads generation.
  • 25 Major Fleet Tyre Accounts in 1 Year 2021/2022.
  • Recognised for achieving and exceeding targets with a Merit increase

Senior New Vehicle Sales Executive

Ford Barloworld Bruma
Bruma
04.2017 - 06.2020
  • New vehicle sales.
  • Fleet vehicle sales, Avis Account etc.
  • Understand cars by studying their features and capabilities.
  • Comparing and contrasting competitive models.
  • New Business Development, keeping good rapport with previous and new customers.
  • Qualify buyers by understanding their interests and matching their requirements to various models.
  • Close sales by overcoming objections, complete purchase contracts, explain provisions, offer services, warranties, collect payments and deliver vehicles.
  • Update own job knowledge by participating in educational opportunities, attending seminars and reading professional publications.
  • Ensure that customers understand vehicle operating features, paperwork and warranties.
  • Establish and maintain follow-up system, which encourages repeat business cum referrals.
  • Report to the sales manager regarding reviews, analyses, objectives, and planned marketing and promotional activities.
  • Participates in sales meetings and training provided by the dealership and manufacturers.
  • Review sales statistics and plan more effectively to improve sales.
  • Platinum Sales Level Status.
  • Qualified and Certified as a Ford Fleet Executive with Fleet Executive Modules 1,2 & 3 and appointed to look after the Avis Fleet Account

Senior New Vehicle Sales Executive & Assistant New Vehicle Sales Manager

Volkswagen McCarthy Constantia
Constantia
06.2010 - 03.2017
  • Averaged 12 units’ sales per month.
  • Team leader, coaching, training & mentoring new sales executives.
  • Managing a team of 12 Sales Executives.
  • Deal structuring to ensure deals are profitable and lowering expenses etc.
  • Ensuring CVP objectives and processes are achieved.
  • Responsible for management of complete sales process prospecting, business development, vehicle finance, delivery of vehicles and after sales service.
  • Advise procurement officers on fleet purchasing options and structure appropriate transactions incorporating desired vehicle specifications e.g. maintenance costs and all variables associated with fleet management.
  • Actively manage account relationships to ensure future purchases and after sales satisfaction including consistent communication, office visits and other social networking opportunities including coordinating marketing events and promotional activities.
  • Target driven, ensuring that business objectives in terms of unit sales, profit and customer service are achieved.
  • Daily sales meetings, budgeting, forecasting, sales targets, etc.
  • Top Sales Executive in the Dealership and Promoted to be 2IC

Senior New & Used Vehicle Sales Executive

Action Ford & Mazda Constantia
Constantia
01.2004 - 05.2010
  • Selling and delivering of vehicles.
  • Vehicle finance, pricing & insurance.
  • Managing key accounts e.g. fleet, Absa Capital, Standard Bank fleet etc.
  • Business development.
  • Weekly strategy meetings.
  • Customer care & after sales service.
  • Product launches factory & dealership level.
  • Competitor analysis, swot, market trends & developments.
  • Product presentations, displays, golf days etc.
  • Selling vehicle accessories and value/added products e.g. tracking devices etc.
  • Computer literate: Excel, Power point, Word etc.
  • Explore new opportunities to increase sales.
  • Figure out customer’s needs by listening and asking questions.
  • Perform walk-around with new and old customer and demonstrate features of suitable vehicles.
  • Effectively close sales.
  • Action Ford Group Top Sales Executive of The Year 2005

Retail Sales Assistant, HOD & Branch Manager

Sportsman’s Warehouse Woodmead
Woodmead
02.1998 - 12.2003
  • Sales & Retail Operations of the store.
  • Staff Management, +20 employees.
  • Mentoring, Coaching & Training.
  • Stock Control & Management.
  • Receiving & Despatching.
  • Ensuring the targets and store Profits are achieved.
  • Store displays, Promotions & Advertising.
  • Store Banking.
  • Customer Care.
  • Promoted from Sales to be Head of Department & Branch Manager

Education

BBA Degree - Marketing Management

IMM GSM Graduate School of Marketing
01.2011

Diploma - Project Management

Varsity College
01.2009

Diploma - Marketing Management

IMM GSM Graduate School of Marketing
01.2008

Certificate - Sales Marketing Management

Damelin Business College
01.1996

Matric / O’ Level - undefined

Sihlengeni Secondary School
01.1994

Diploma - office computing

Damelin Computer College
01.1998

Languages

English
IsiZulu
IsiXhosa

Personal Information

  • ID Number: 7603145929083
  • Willing To Relocate: Yes
  • Health Status: Excellent
  • Notice Period: 1 Month, Negotiable
  • Criminal Record: None
  • Nationality: South African
  • Driving License: Code 8

Training Programs

Diploma office computing, Damelin Computer College, 1998-01-01

Itc

None

Skills

Sales process management

Pricing strategy

Competitor analysis

Deal closing

Timeline

New Vehicle Sales Manager

Renault Westvaal Lyndenburg/Mashishing
07.2024 - Current

Senior New Vehicle Sales Executive

Action Ford Constantia
10.2022 - 06.2024

Fleet Commercial Sales Executive

Bridgestone Wadeville
07.2020 - 10.2022

Senior New Vehicle Sales Executive

Ford Barloworld Bruma
04.2017 - 06.2020

Senior New Vehicle Sales Executive & Assistant New Vehicle Sales Manager

Volkswagen McCarthy Constantia
06.2010 - 03.2017

Senior New & Used Vehicle Sales Executive

Action Ford & Mazda Constantia
01.2004 - 05.2010

Retail Sales Assistant, HOD & Branch Manager

Sportsman’s Warehouse Woodmead
02.1998 - 12.2003

BBA Degree - Marketing Management

IMM GSM Graduate School of Marketing

Diploma - Project Management

Varsity College

Diploma - Marketing Management

IMM GSM Graduate School of Marketing

Certificate - Sales Marketing Management

Damelin Business College

Matric / O’ Level - undefined

Sihlengeni Secondary School

Diploma - office computing

Damelin Computer College

Similar Profiles

CREATE PROFILE
Lucky Nduna SibandaNew Vehicle Sales Manager