Lucky Komane
Brand Ambassador
Johannesburg
Summary
Dynamic technician with a proven track record at Vodacom 4u, excelling in troubleshooting and enhancing system performance. Adept at fostering customer loyalty through engaging interactions as a brand ambassador. Proficient in Excel and skilled in training, driving team consistency and customer satisfaction. Committed to maintaining a safe and organized work environment.
Overview
9
9
years of professional experience
Work History
Technician
Vodacom 4u
01.2016 - 06.2018
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Optimized system performance thorough testing and analysis.
Brand Ambassador
Samsung
06.2018 - 03.2020
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
Repair Technician
Vodacom Repairs
07.2020 - 03.2021
- Consistently maintained a clean, organized, and safe work environment to ensure the efficient completion of repairs and the wellbeing of both employees and customers.
- Maintained inventory of repair supplies and ordered parts.
Brand Ambassador
Techno
03.2021 - 03.2022
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
Brand Ambassador
Vivo
03.2022 - Current
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
Education
Diploma In Accountancy - Business And Marketing
University of Johannesburg
Johannesburg Skills
Troubleshooting
Timeline
Brand Ambassador
Vivo
03.2022 - Current
Brand Ambassador
Techno
03.2021 - 03.2022
Repair Technician
Vodacom Repairs
07.2020 - 03.2021
Brand Ambassador
Samsung
06.2018 - 03.2020
Technician
Vodacom 4u
01.2016 - 06.2018
Diploma In Accountancy - Business And Marketing
University of Johannesburg
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