Lucinda Louisa Murphy
Banker
Midrand
Summary
An ambitious, detail-oriented banking professional with a 7 years track record of success in the capacity of banking. I possess a deep expertise in processing financial transactions, handling customers and foreign currency accounts management. Skilled in the use of computers and various automated financial software. Highly motivated individual seeking a different opportunity within any organisation which allows for career growth and development. Interested in leveraging my experience to contribute positively to an organisation's corporate or departmental objectives, while gaining valuable industry experience.
Overview
9
9
years of professional experience
Work History
CLIENT LIAISON OFFICER
Standard Bank
01.2019 - 01.2024
- To provide a branch reception function by identifying the customer's needs, recording, monitoring, and allocating the customer to the appropriate area for assistance whilst maintaining a high level of integrity and ethical standards
SAFE CUSTODY CUSTODIAN
Standard Bank
01.2022 - 01.2023
- Receive, issue, relodge, record, audit and track physical asset movements in and out of the Vault and resolve client queries in line with regulatory requirements to facilitate the safekeeping and servicing of assets under custody.
RECEPTIONIST / SWITCH BROAD OPERTOR
Standard Bank
01.2018 - 01.2019
- To support private banking team, and senior managers by providing business administrative support, end-to-end secretarial functions, procurement, diary management, resource schedule management, meeting, and workshop coordination
- Act as the first point of contact for the executive during their absence.
FRONTLINE /TELLER
Standard Bank
01.2015 - 01.2017
- Receive and count working cash at beginning of shift
- Identify customers, validate, and cash cheques
- Accept cash and cheques for deposit and check accuracy of deposit slip
- Process cash withdrawals, perform specialized tasks such as preparing cashier's cheques, personal money orders
- Balance currency, cash, and cheques in cash drawer at end of each shift
- Answer enquiries regarding cheque and savings accounts and other bank related products
- Attempt to resolve issues and problems with customer's accounts
- Explain, advise on, and promote bank products and services to customers
- Identify referral opportunities and make relevant referrals
- Ensure compliance with all internal controls and established policies and procedures.
Education
CERTIFICATE IN ADMINISTRATIVE SUPPORT -
ALISON
CERTIFICATE IN RETAIL MANAGEMENT - Retail Management
UNIVERSITY OF SOUTH AFRICA
Pretoria 09.2013
Matric - Grade 12
High school Attended
Midrand 12.2010
Skills
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References
- Kasturi Moses, Standard Bank Bedford Gardens, On request.
- Pralene Abrahams, Standard Bank Private Banking, On Request
- Mpho Manyama, Standard Bank Personal Banking, On Request
- Leverne George, Standard Bank Safe Custody On Request
Timeline
SAFE CUSTODY CUSTODIAN
Standard Bank
01.2022 - 01.2023
CLIENT LIAISON OFFICER
Standard Bank
01.2019 - 01.2024
RECEPTIONIST / SWITCH BROAD OPERTOR
Standard Bank
01.2018 - 01.2019
FRONTLINE /TELLER
Standard Bank
01.2015 - 01.2017
CERTIFICATE IN ADMINISTRATIVE SUPPORT -
ALISON
CERTIFICATE IN RETAIL MANAGEMENT - Retail Management
UNIVERSITY OF SOUTH AFRICA
Matric - Grade 12
High school Attended
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