LUCIA LORATO KOKO
GABORONE,BOTSWANA
Summary
Credit controller known for effective time management and payment processing skills. Proven ability to assess creditworthiness and resolve customer queries, driving successful payment collection strategies to enhance cash flow.
Overview
20
20
years of professional experience
Work History
Credit Controller
NBL Botswana
Gaborone, Botswana
09.2005 - Current
- Managed customer accounts to ensure timely payment collections.
- Reviewed credit applications to assess customer risk levels.
- Collaborated with sales teams to address customer credit concerns.
- Maintained accurate records of transactions and communications.
- Analyzed financial statements to identify potential credit issues.
- Evaluated creditworthiness and current situation of each customer.
- Prepared monthly aging reports to identify overdue payments.
- Followed up on any outstanding payments in a timely manner.
- Updated customer accounts and processed payments.
- Investigated customer queries related to invoices, payments, credits, and deductions.
- Utilized accounting expertise to assist with payroll
Education
Association of Accounting Technicians - Accounting And Finance
Botswana Accountancy College
Gaborone, Botswana07-2009
Skills
- Credit assessment
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Sage Pastel
- SAP
- Payment collection
- Accounting software
- Payment processing
- Invoice management
- Time management
- Financial statement analysis
- Customer relationship management
Languages
- Setswana
- English
Timeline
Credit Controller
NBL Botswana
09.2005 - Current
Association of Accounting Technicians - Accounting And Finance
Botswana Accountancy College