Lucia Brenda Ndhlovu

• Managed patient scheduling and communication, ensuring efficient clinic operations and enhanced patient flow.
• Coordinated medical documentation and compliance, improving accuracy and reducing administrative errors.
• Streamlined office procedures, resulting in improved efficiency and a more organized work environment.
• Facilitated staff training sessions on office protocols, enhancing team performance and service quality.
• Maintained patient records and confidentiality, supporting regulatory compliance and safeguarding sensitive information.
• Reported on office supply inventory levels and ordered supplies, ensuring operational readiness and resource availability.
• Supported daily administrative tasks, contributing to a positive patient experience and efficient office function.
• Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
• Maintained personnel records and updated internal databases to support document management.
• Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
• Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
• Established an organized filing system that streamlined document retrieval and reduced misplaced files.
• Maintained accurate documentation of company policies and procedures for easy reference by all employees.

• Greeted and assisted guests upon arrival, contributing to a welcoming atmosphere.
• Managed phone calls and inquiries, ensuring timely responses and guest satisfaction.
• Maintained accurate records of guest bookings and check-ins, improving operational efficiency.
• Coordinated with housekeeping and maintenance teams to address guest needs promptly.
• Preparing for conference
• Taking minutes during meetings

• Managed office supply inventory, ensuring timely restocking and optimal resource availability.
• Coordinated scheduling for appointments and meetings, enhancing office operational efficiency.
• Assisted in maintaining patient records, ensuring accuracy and compliance with healthcare regulations.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Interacting with couriers, tracking of shipments
  and reporting all activities related to shipments
  timorously.
• Coordinate the weekly submission of sales reports
  from the sales team and collating such reports.
• Compiling Quotation on Pastel and Excel.
• Compiling invoices on Pastel.

Stock take
Barcoding
Cash up
Teller
Floor Assistant
Packing of Stock.