Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Lubabalo Gebe

Midrand

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Admin Assistant Customer Service RepresentativeAssistant Manager

Work Type

Full Time

Location Preference

On-SiteRemote
Location: Midrand, South AfricaKempton Park, GPJohannesburg, GP
Open to relocation: Yes

Salary Range

75/hr - 1000/hr

Important To Me

Career advancementPersonal development programsWork from home optionPaid sick leaveCompany Culture

Summary

Motivated professional with extensive experience in customer service, sales and administrative tasks. Dynamic and detail-oriented professional with a proven track record at Sasol, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through product knowledge and effective communication. Skilled in POS systems and data entry, consistently achieving operational efficiency and fostering strong client relationships.

Overview

2027
2027
years of professional experience

Work History

Admin Assistant

Astron Freshtop
05.2024 - Current
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Maintained inventory of office supplies and placed orders.

Cashier

Sasol
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.

Merchandiser

Sasol
2022 - 2024
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Achieved significant reduction in overstock through precise demand forecasting.

Education

BBA -

University of South Africa
Sunnyside, Pretoria
06-2026

Marketing - Economics And Management Sciences

University of South Africa
Sunnyside, Pretoria
11-2020

High School Diploma -

Bona Lesedi Secondary
Mamelodi East
11-2013

Skills

Customer service

Cash handling

Customer service excellence

Attention to detail

Work ethic and integrity

Time management skills

Cash register operation

Professionalism and courtesy

Daily reporting

Product knowledge

POS systems

Point-of-sale system operation

Reports and documents

Proficient in Symphony & Namos

Regulatory compliance

Data entry

Visual merchandising

Basic math

Promotions and discounts

Timeline

Admin Assistant

Astron Freshtop
05.2024 - Current

Cashier

Sasol

Merchandiser

Sasol
2022 - 2024

BBA -

University of South Africa

Marketing - Economics And Management Sciences

University of South Africa

High School Diploma -

Bona Lesedi Secondary

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Lubabalo Gebe