Great branch manager @ MFA furniture shop accompanied by a proven unmatched track record of success in the QSR for over 17 years and 9 of those I was an area manager with excellent operational result. Proven ability to develop strong management teams while driving high performance and implementing efficient processes and procedures that increase productivity and reduce costs. I bring along a blended experience in running both individual branches and multiple restaurants up to 9 restaurants but yet still won awards and amongst those was being a area coach of the year for consecutive years with an average BSC of 3,5%. For the whole area.
Customer service
Branch operations management
Relationship building
Relationship building and management
Coaching and mentoring
Employee development
Performance reviews
Business development expertise
Sales development
-Won area coach of the year three times
-Won highest sales and profit awards
-Developed 6 successful store managers
-Developed and trained over 30 shift supervisors