Reliable, energetic, and resourceful IT professional with over seven years of experience resolving client IT issues and maintaining infrastructure. The ability to learn new technology rapidly and find solutions to problems, no matter the complexity. Expertise in technical support, system administration, and customer service.
Responsible for IT infrastructure support and maintenance for 45+ clinics and centers in the education industry, while ensuring quality customer service.
First point of contact for all IT-related queries throughout the group, and responsible for all IT infrastructure, support, and systems uptime.
First point of contact for all IT-related queries throughout the group, and responsible for all IT infrastructure, support, and systems uptime. Rolled out several infrastructure improvement projects.
Second line ICT technical support to the entire SASSA head office and all its branches around South Africa.
fluent (speaking, reading, writing), fluent (speaking, reading, writing)