Loyiso Kasana
Cala Town
Summary
Experienced Manager, Computer, DStv, CCTV Technician & Senior Facilitator skilled in customer relationship management, project management, and team building. Specialises in equipment maintenance, network troubleshooting, and employee training. Background includes roles in office administration and technical support. Focused on utilising IT infrastructure knowledge to enhance organisational efficiency and deliver innovative solutions.
Overview
2
2
Languages
26
26
years of professional experience
Work History
Manager, Computer, DStv, CCTV Technician & Senior Facilitator
K. Computer School & Repair Centre cc.
01.2001 - Current
- Developed and delivered comprehensive training programmes, enhancing team skills and achieving measurable performance improvements.
- Monitored staff performance, implemented targeted improvement plans to enhance capabilities.
- Managed inventory control, minimised waste while maintaining optimal stock levels.
- Held position of manager overseeing computer systems, DStv operations, CCTV installations, and facilitated training sessions.
- Duration : 2001 - Up to Now.
Support Supervisor
Net1 Technologies (Cash Paymaster Services)
Ngcobo
01.2006 - 08.2006
- Reason for Leaving : Voluntary resignation.
- Provided support for eight-month project duration.
- Reason for Leaving : Voluntary resignation.
Office Secretary and a Receptionist
Group Five Roads and Earthworks
01.2003 - 01.2004
- Served as office secretary and receptionist, managing communications and supporting daily operations.
- Employed from 2003 to 2004.
- Resigned from the position to pursue new opportunities.
Computer Technician
Elchees Software Solutions
01.2001 - 01.2002
- Executed computer technician responsibilities, including hardware installation, troubleshooting, and software configuration
- Fulfilled contract obligations by delivering technical support and maintenance for client systems
- Employed from 2001 to 2002
Education
e-Skills, e-Literacy Facilitator. - e-skills
Vaal University of Technology.
Cala, EC01-2018
Assessor Course. - Assessor
HDPSA - East London.
East London, EC01-2011
Moderator Course. - Moderator
HDPSA - East London.
East London, EC01-2011
Grades E, D and C - Security courses. - Security
Xhalanga Security Services.
Cala, EC01-2008
Accounting Comes Alive - Basic Accounting
Global Business Solutions.
East London, EC01-2005
Diploma in Business Management - Business Management
Micro MBA - One-up Business Training.
Cala, EC01-2003
A-Plus - Computer Technician.
Elchees Software Solutions.
Mthatha, EC01-2001
Advanced Diploma in Business Information Technology. - Information Technology
P.C. Training & Business College
Mthatha, EC01-2000
Standard 10 (Grade 12) - with exemption. - Xhosa, English, Mathematics, Physics, Biology, Geography
Palmerton High School
Lusikisiki, EC01-1999
Skills
- Technical support
- IT infrastructure
- Project management
- Performance monitoring
- Process improvement
- Inventory control
- Network management
- Quality assurance
- Training programmes
- Client relationship management
- Operational support
- Budget planning
- Data analysis
- Team building
- Mentoring
- Time-management
- Effective communication
- Customer Service
- Technical troubleshooting
- Effective communication
Languages
Xhosa
English
Custom
- Working with Computers
- Listening to Music - R&B
Personal Information
- ID Number: 8010175599084
- Dependents: 3
- Health Status: Excellent
Timeline
Support Supervisor
Net1 Technologies (Cash Paymaster Services)
01.2006 - 08.2006
Office Secretary and a Receptionist
Group Five Roads and Earthworks
01.2003 - 01.2004
Manager, Computer, DStv, CCTV Technician & Senior Facilitator
K. Computer School & Repair Centre cc.
01.2001 - Current
Computer Technician
Elchees Software Solutions
01.2001 - 01.2002
e-Skills, e-Literacy Facilitator. - e-skills
Vaal University of Technology.
Assessor Course. - Assessor
HDPSA - East London.
Moderator Course. - Moderator
HDPSA - East London.
Grades E, D and C - Security courses. - Security
Xhalanga Security Services.
Accounting Comes Alive - Basic Accounting
Global Business Solutions.
Diploma in Business Management - Business Management
Micro MBA - One-up Business Training.
A-Plus - Computer Technician.
Elchees Software Solutions.
Advanced Diploma in Business Information Technology. - Information Technology
P.C. Training & Business College
Standard 10 (Grade 12) - with exemption. - Xhosa, English, Mathematics, Physics, Biology, Geography
Palmerton High School