Loyiso Aubrey Jonase
EMPLOYEE RELATIONS MANAGER
Kempton Park, Johannesburg
Summary
Dynamic Employee Relations Manager with a proven track record at Kees Beyers Chocolate cc, skilled in labor negotiations and training. Successfully implemented compliance policies, enhancing employee relations and reducing grievances. Adept at mentoring teams and fostering a collaborative environment, ensuring adherence to labor legislation and promoting a positive workplace culture.
Overview
16
16
years of professional experience
Work History
Employee Relations Manager
Kees Beyers Chocolate cc
10.2021 - Current
- Manage the implementation of Labor Relations policy, systems, and procedures within the business.
- Handled absenteeism issues, counseling, grievances, and disciplinary actions in collaboration with unit managers.
- Instituted composite policies to promoted compliance to rules of engagements with all legislation and advising managers on all industrial relations issues.
- Support people managers and encouraging adherence to rules for consistency within the entire business as we have few branches or sites of operations.Support line management in the departments of business, perform HR service tasks and ensure that company wide application of strategic and operational human resource processes and related activities.
- Maintain positive relationship with labor union.
- Maintain positive employee relations and adhere to labor legislation, policies and procedures as per company employee handbook and code of conduct.
- Represents company in CCMA and related matters.
Employee Relations Business Partner
Vineyard Hotel
09.2018 - 03.2021
- Accountability across the group together with the Group HR Manager to develop policy, systems, processes, guidelines to manage Labor Relations within the business.
- Manage the implementation of Labor Relations policy, systems and procedures within the business.
- Analyze and implement Employment Equity policy processes within the business and report on progress.
- In conjunction with Group HR Manager, implement and report on CSI activities in the business.
- Manage Labor Relations budget for Labor Consultants for the business.
- Support line management in the departments, perform HR service tasks and ensure that company wide application of strategic and operational human resource processes and related activities.
- Maintain positive employee relations and adhere to labor legislation, policies and procedures as per company employee handbook and code of conduct.
- Represents company in CCMA and related matters.
Employee Relations Officer
Zimbali Resorts
Ballito , KwaZulu Natal
08.2011 - 11.2018
- Company Overview: 5-star hotel
- Managing industrial relations matters
- Representing company at CCMA on all matters
- Distributing and giving awareness on LRA and BCEA matters to management and employees.
- Creating policies and guidelines for line managers and staff
- Conducting and implementing EAP (employee wellness/assistance program)
- Monitoring performance management as and when necessary
- Training line managers to conduct internal disciplinary hearings.
- Managing day to day work matters
- Responsible for more than 300 employees and union management
- Assisting training manager with orientation
- Conducting EEA and BBBEE audits
- Composing monthly reports on disciplinary matters
- Monitoring the legislative changes and implementing them at work accordingly.
- Conducting grievances internally
- Making sure that all staff have the policies and procedures and signed acknowledgement.
- Preparing work permits for international employees that join the company.
- 5-star hotel
Assistant Manager -Front Desk
Fairmont Zimbali Resorts
Ballito, KwaZulu Natal
08.2009 - 07.2011
- Company Overview: 5-star hotel
- Staff Training and coaching
- Accountable for all Front Desk Managers (when Front Office Director is on days off or on leave)
- Resolving guests' problems quickly and efficiently
- Checking front desk report and occupancy levels
- Ensuring all reservations have been taken correctly.
- Scheduling employees shifts according to business of the day.
- Checking and responding to reservations and guest e-mails
- Checking arrivals for the next day to ensure all requests have been followed up on, and all rooms are allocated.
- Doing weekly arrivals list in detail for marketing, including all requests and memos
- Updating and following up on deposit report twice a week
- Checking all website reservation are updated, such as, bookng.com, expedia, hotel beds etc.
- Allocating rooms for guests and implementing all guests' requests
- Checking reservations filing is done.
- Doing weekly stationary ordering
- Checking all rates and minimum stays are correct for peak periods.
- Updating Rates on Site minder
- Responsible for Site Inspection
- 5-star hotel
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Implemented staff training programs to elevate service standards and knowledge.
Education
National Diploma Human Resources Management & Practices - Human Resources Management
Damelin
Cape Town, South Africa 05.2023
Skills
Training and mentoring
Timeline
Employee Relations Manager
Kees Beyers Chocolate cc
10.2021 - Current
Employee Relations Business Partner
Vineyard Hotel
09.2018 - 03.2021
Employee Relations Officer
Zimbali Resorts
08.2011 - 11.2018
Assistant Manager -Front Desk
Fairmont Zimbali Resorts
08.2009 - 07.2011
National Diploma Human Resources Management & Practices - Human Resources Management
Damelin