Lovey Themba Mtetwa
vryheid
Summary
Highly-motivated Sales professional using strategic selling abilities to consistently exceed targets. Maximised client loyalty through faultless service and expert account management. Converted leads through persuasive pitching to close profitable sales.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Vehicle Sales Executive
Vryheid Nissan
VRYHEID, South Africa
04.2022 - 05.2023
- Built long-term relationships with customers and generated referrals from existing clients.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Articulated product features and specifications in customer-centric language based on their priorities.
- Maintained awareness of latest industry trends, product knowledge and sales techniques.
Kiosk and Sales Assistant
The Courier Guy
VRYHEID, South Africa
08.2020 - 02.2021
- Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
- Followed company procedures and guidelines for smooth retail operations.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
Sales executive
MediZone Healthcare
Nquthu, South Africa
03.2016 - 08.2018
- Built focused new client networks, growing business opportunities and increasing revenue possibilities.
- Worked with internal and external teams to initiate marketing strategies to grow at national, regional and specific sector levels.
- Generated sales forecasts to inform resource allocation and project management.
- Qualified prospects to determine future sales possibilities and improve conversion efforts.
Education
National Senior Certificate (Matric) -
01.1996 - 12.2001
Skills
Computer literacy
Customer relations
Sales and Marketing
Negotiation Skills
Customer relationship management (CRM) database building
Timeline
Vehicle Sales Executive - Vryheid Nissan
04.2022 - 05.2023
Kiosk and Sales Assistant - The Courier Guy
08.2020 - 02.2021
Sales executive - MediZone Healthcare
03.2016 - 08.2018
Ivungu High School - National Senior Certificate (Matric),
01.1996 - 12.2001