LOVES NKOSIYAPHA NGOBENE

OFFICE & PRINTING ADMINISTRATOR

JOHANNESBURG,South Africa

Summary

I am a driven professional with extensive expertise in construction management, operations oversight, and high-value project execution. I excel in communication, proactively resolve conflicts, and lead with adaptability. My proven track record in business development, employee management, and training sets me apart. I ensure strict compliance with building regulations and work ethics while consistently delivering outstanding performance under pressure. I am committed to enforcing a safe work environment, leveraging my comprehensive understanding of the Health and Safety at Work Act and OSHA standards. My goal is to utilize my leadership skills to secure successful project outcomes and enhance operational efficiency.

As a motivated and detail-oriented individual, I am eager to gain work experience and learn from an administrative team. I apply a methodical, problem-solving approach to tackle challenging tasks, learn quickly, and bring strong digital skills to the table.

I am a skilled administrator, highly effective at motivating teams and streamlining operations. An analytical problem-solver and persuasive communicator, I excel at thinking outside the box to create innovative solutions.

With strong experience in office management, customer service, and database management, I am a resourceful administrative professional. My comprehensive knowledge of GDPR and relevant regulations allows me to maintain accurate and compliant records. I am a creative problem-solver dedicated to keeping the office running smoothly.

As an organized student seeking a flexible administrative position, I apply my education and talents to learn new tasks in depth and follow complex instructions accurately. I am ready to embrace new challenges and support the team.**

I am an organized administrator with a proven track record of enhancing office productivity and streamlining processes. I am known for improving team coordination and ensuring smooth operations. I consistently receive recognition for delivering top-notch administrative support and fostering a collaborative work environment.

I bring strong organizational and communication skills, complemented by keen attention to detail and a proactive approach. I am adept at managing schedules, handling correspondence, and coordinating meetings. I am fully prepared to use and further develop my problem-solving, multitasking, and customer service skills in an administrative role.

With extensive experience in administrative roles, I focus on delivering exceptional support services in fast-paced environments. I streamline processes, manage challenging tasks, and ensure smooth operations, utilizing my exceptional multitasking skills and attention to detail. I possess unique problem-solving abilities and strong organizational skills that enhance the workplace, productivity, and efficiency.

Overview

years of professional experience

years of post-secondary education

Work history

Office & Printing Administrator

St Peter's College

Johannesburg/Sunninghill, South Africa

12.2000 - 04.2025

Managed office supplies inventory, ensuring readiness for all projects at any given time.
Contributed towards a positive work environment by maintaining cleanliness and orderliness in shared spaces.
Improved record-keeping system with attention to detail and thoroughness.
Facilitated internal communications with clear and concise memos and bulletins.
Answered inbound phone calls, resulting in excellent customer service provided to clients.
Assumed responsibility of receptionist duties whilst necessary staff were on holiday.
Enhanced team productivity for better project completion rates through effective schedule management.
Increased efficiency of document retrieval with a well-organised filing system.
Resolved minor technical issues swiftly, avoiding unnecessary delays in workflow.
Processed expense reports, resulting in accurate financial records that were consistently maintained.
Streamlined office operations by implementing efficient administrative procedures.
Handled sensitive information discreetly, maintaining confidentiality as required by protocol.
Assisted senior administrators in coordinating large-scale events effectively.
Interacted with customers professionally by phone, email, and in-person to deliver accurate service information.
Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
Collaborated with different departments to maintain positive rapport and smooth workflow.
Managed office supply inventory, performed stocktaking duties, and ordered additional supplies to meet staff needs.
Assisted with employee relations issues, using emotional intelligence and diplomatic communication to resolve grievances.
Monitored inventory needs and worked with the procurement team to facilitate supply chain operations.
Drove company mission and values, representing the organization at meetings and industry events.
Directed administrative team in high-quality clerical service delivery.
Identified and implemented improvements to address and resolve office workflow inefficiencies.
Spearheaded office workflow coordination, utilising employee strengths and skillsets to better address task needs.
Cultivated positive rapport across all enterprise levels, managing stakeholder relations in support of organisational needs.
Negotiated with vendors and service providers to control corporate expenditures.
Streamlined processes to improve and optimise office operations.
Translated senior management directives into actionable front-line policies and implemented changes with staff.
Developed organisational policies for administrative oversight and internal controls.
Created classification systems to manage archives.
Handled negotiations with outside vendors and service agencies to meet group needs.
Maintained smooth-running business operations by delegating priorities to staff abilities.
Fostered a culture of inclusion and positive rapport through consistent team-building activities and inter-office competitions.
Contributed towards a positive work environment by maintaining cleanliness and orderliness in shared spaces.
Compiled essential data into useful spreadsheets, enhancing overall understanding of business performance.
Improved record-keeping system with attention to detail and thoroughness.
Provided comprehensive secretarial support to the managing director, ensuring smooth daily operations within the executive suite.
Managed office supply inventory, performed stocktaking duties, and ordered additional supplies to meet staff needs.
Managed office supply inventory, performed stocktaking duties, and ordered additional supplies to meet staff needs.
Managed office supply inventory, performed stocktaking duties, and ordered additional supplies to meet staff needs.
Managed office supply inventory, performed stocktaking duties, and ordered additional supplies to meet staff needs.
Managed office supply inventory, performed stocktaking duties, and ordered additional supplies to meet staff needs.

Site Supervisor/Clerk

Alminic Construction (Pty) Ltd

Johannesburg, South Africa

08.1996 - 10.2000

Monitored project progress, ensuring adherence to set timelines.
Managed site resources, maximising utility and reducing waste.
Prepared comprehensive reports detailing project progress and challenges encountered during execution phases.
Maintained site cleanliness, promoting a safe working environment.
Managed site safety and security to prevent intrusion, criminal activity, vandalism, and risk to workers.
Closely managed site operations, keeping team production at an optimal pace.
Maintained exceptional levels of health and safety in line with guidelines for continued staff well-being and company compliance.
Provided training in using safety gear and helmets to comply with safety procedures.
Prioritised tasks and adjusted schedules following good weather.
Monitored project progress against schedule demands to meet construction deadlines.
Organised material supplies to facilitate smooth construction work.
Improved office efficiency by maintaining an organised filing system.
Handled telephone calls professionally, resulting in positive customer feedback.
Ensured smooth operation of office equipment, reducing downtime.
Kept the reception area tidy, creating a welcoming environment for visitors.
Managed appointments to facilitate efficient meeting schedules.
Streamlined communication for better team coordination by promptly relaying messages.
Completed tasks promptly and efficiently under little supervision, displaying excellent time management skills.
Compiled reports that assisted management in decision-making.
Compiled reports that assisted management in decision-making.
Prepared documentation, ensuring all files were up-to-date and readily available.
Directed calls to appropriate staff and took messages when colleagues were unavailable.
Communicated and processed client information with discretion to maintain confidentiality.
Communicated meeting updates and calendar changes to maintain efficient office operations.
Responded to changing business needs, providing adaptive admin assistance.
Updated notice boards and online platforms with key information messages.
Utilised tools, machinery, and equipment following safety measures.
Monitored progress to determine timely completion aligned to detailed design specifications.
Purchased materials required for projects to maintain inventory.
Achieved smooth workflow with efficient delegation of tasks.
Handled incoming calls for staff, answering questions, directing calls, and documenting messages.
Conducted periodic equipment checks to prevent unexpected breakdowns.

Education

GCSEs - High School

Ithuteng Commercial High School

Pretoria, Gauteng/South Africa

01.1986 - 11.1989

Certificate of Higher Education - Communication in English- Level 4

UNISA ADULT EXAMS UNIVERSITY OF SOUTH AFRICA

Pretoria, Gauteng/South Africa

05.2003 - 05.2003