Summary
Overview
Work History
Education
Skills
Timeline

Khumo Maragele

Pretoria

Summary

Hard-working individual and a team player with exceptional experience leading teams, delivering results and exceeding expectations. Diligent trainer and mentor with exceptional supervisory abilities and results-driven approach. Skilled in working under pressure and adapting to new situations and challenges to best enhance. Effective and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

19
19
years of professional experience
11
11
years of post-secondary education

Work History

LABOUR, PROJECT MANAGER

11.2020 - Current
  • BUSINESS ADMINISTRATION IV OFFICE ADMNINISTRATION:, INFORMATION ADMINISTRATION IV, AND IMMETERIAL LAW RESEARCH METHODOLOGY STUDY IN PROGRESS, CURRENT OCCUPATION
  • ORGANISATION BEHAVIOUR
  • WITS REPRODUCTIVE HEALTH AND INSTITUTE (WITS-RHI)
  • POSITION
  • DATA QUALITY MENTOR
  • Improved data quality by implementing robust validation processes and data standardization techniques
  • Reduced errors in reporting by developing robust validation and error-checking procedures
  • Implemented strict access controls, safeguarding sensitive information from unauthorized access or manipulation
  • Provided training to team members on best practices for maintaining high-quality data, increasing overall organizational competence in data management
  • Championed the use of advanced analytics tools among team members, driving deeper insights into available datasets and facilitating better decision-making capabilities across all levels of management
  • Conducted regular audits of datasets to identify discrepancies, working closely with stakeholders to resolve identified issues promptly
  • Established clear communication channels between departments for efficient sharing of accurate, up-to-date information across the organization
  • Addressed internal and external audit findings pertaining to data quality, implementing corrective actions as needed to maintain compliance with industry standards and regulations
  • Contributed to the successful launch of new business initiatives by ensuring all data elements were accurate, complete, and consistent across systems
  • Spearheaded efforts to migrate legacy systems onto modern platforms while preserving historical records and ensuring seamless integration into existing workflows
  • Fostered a collaborative environment among team members by promoting open communication, idea sharing, and professional development opportunities
  • Increased efficiency in data management by automating routine tasks using custom scripts and tools
  • Led cross-functional teams to address critical data issues, resulting in improved business decision making
  • Enhanced data accuracy through the development of comprehensive data dictionaries and metadata repositories
  • Determined root cause of data quality errors and recommended long-term solutions
  • Researched and determined scope and complexity of issues
  • Automated manual processes to save time and minimize human error in data handling tasks
  • Designed intuitive reports for stakeholders, enabling informed decision-making based on accurate data insights
  • Collaborated with cross-functional teams to define data requirements and develop strategies for effective data collection
  • Improved data quality by implementing strict validation and standardization processes

PROJECT MANAGER

DATA CPATURER
11.2019 - Current
  • Excelled in working independently as well as collaborating with teams, utilizing strong multitasking skills to manage competing priorities
  • Maintained strict confidentiality while handling sensitive client information and records
  • Corrected data entry errors to prevent duplication or data degradation
  • Verified accuracy and validity of data entered in databases
  • Entered client information into databases quickly and with minimal errors
  • Produced monthly reports with advanced Excel spreadsheet functions
  • Sent completed entries for evaluation and final approval
  • Obtained scanned records and uploaded into database
  • Scanned documents and saved in database to keep records of essential organizational information
  • Applied data entry knowledge skills to resolve indecipherable or garbled messages
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports
  • Enhanced data accuracy by meticulously entering and verifying information in various databases
  • Maintained files, records and chronologies of entry activities
  • Kept optimal quality levels to prevent critical errors and support team performance targets
  • Collaborated with team members to complete large-scale data capture projects on time and within budget constraints
  • Optimized workflow processes by identifying areas of improvement in current data capture methods
  • Contributed to a positive work atmosphere through effective communication and collaboration with colleagues
  • Built and maintained tracking databases for variety of measuring aspects
  • Evaluated source documents to locate needed information
  • Implemented data quality control measures, ensuring accurate and reliable information for decision-making processes
  • Adapted quickly to changing project requirements, demonstrating flexibility and strong problem-solving skills
  • Safeguarded the integrity of captured data by strictly adhering to established security protocols and guidelines
  • Utilized specialized software tools for seamless integration of captured data into the company''s systems
  • Entered numerical data into databases with speed and accuracy using 10-key pad
  • Participated in ongoing training sessions to stay current with industry best practices and improve overall performance as a Data Capturer
  • Coded and processed applications into required electronic formats
  • Assisted in the development of new data management procedures, contributing to a more efficient work environment
  • Committed to continuous learning, actively seeking opportunities for professional development within the field of Data Capturing
  • Uploaded or transmitted data using secure protocols
  • Gathered and submitted observational information in addition to required data points
  • Compared transcribed data with source document to detect and correct errors
  • Analyzed current data records to provide detailed reports
  • Developed and implemented data entry operations
  • Collaborated with the data management team to ensure accurate and timely reporting of findings
  • Worked on several concurrent tasks and prioritized workload with minimal direction
  • Initiated, performed, documented and approved data validations and technology or test method transfers
  • Trained new employees on company-specific data verification techniques, fostering a cohesive team atmosphere focused on achieving results
  • Provided timely feedback to colleagues, addressing any concerns regarding data accuracy or discrepancies in findings
  • Improved overall data quality through meticulous attention to detail and rigorous adherence to verification protocols
  • Conducted regular audits of completed work, ensuring high levels of accuracy and consistency across all projects
  • Spearheaded initiatives to implement new technologies for more efficient data verification processes
  • Enhanced data accuracy by conducting thorough verification procedures on collected information
  • Addressed any potential risks associated with inaccurate or incomplete information by proactively identifying areas of improvement in existing processes and protocols
  • Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories

CASHBOOK CLERK

08.2018 - 08.2019
  • Maintained filing system and organized customer documents for easy retrieval of information
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment
  • Increased efficiency by streamlining filing systems and organizing important documents
  • Monitored office supplies and made arrangements for restocking of low-stock items
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation
  • Assisted in financial tasks such as invoicing, budget tracking, and expense report processing for optimal fiscal management
  • Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner
  • Processed documents and materials to disseminate information to appropriate parties
  • Verified transactions, product orders and shipping dates and entered information into databases and reports
  • Managed calendars and scheduled appointments to maintain smooth flow of operations
  • Produced high-quality communications for internal and external use
  • Strengthened relationships with vendors by maintaining open lines of communication and addressing concerns promptly
  • Booked and prepared meeting rooms, making arrangements for availability of refreshments
  • Contributed to the success of projects by conducting thorough research and compiling relevant information for use by team members
  • Coordinated travel arrangements for colleagues, including booking flights, hotels, transportation services for seamless business trips
  • Made travel arrangements for other employees' business trips, negotiating fair prices on behalf of company
  • Reviewed files, records and other documents to obtain information to respond to requests

ADMINISTRATIVE CLERK SUPPLY CHAIN TEMP

SOUTH AFRICAN QUALIFICATIONS AUTHORITY
04.2018 - 06.2018
  • Answered multi-line phone system and transferred callers to appropriate department or staff member
  • Created and updated records and files to maintain document compliance
  • Assisted in budget preparation by collecting financial data, processing invoices, and reconciling bank statements
  • Entered data into system and updated customer contacts with information to keep records current
  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries
  • Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs
  • Input data and processed system change to generate accurate reports
  • Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces
  • Offered technical support and troubleshot issues to enhance office productivity
  • Reduced errors in data entry tasks by maintaining accurate records and utilizing verification methods
  • Contributed to project success by providing administrative support to various teams as needed
  • Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation
  • Helped maintain a positive office atmosphere with proactive conflict resolution and team-building efforts
  • Created and updated physical records and digital files to maintain current, accurate, and compliant documentation
  • Provided vital support during audits by compiling documentation requested by auditors quickly and efficiently
  • Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns
  • Performed regular maintenance checks on office equipment to prevent costly repairs or replacements due to unexpected breakdowns
  • Enhanced office productivity by managing incoming calls, emails, and appointments for staff members
  • Proofread and edited professional documents to fix errors
  • Balanced multiple roles to accomplish diverse tasks and make larger impact to organization
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional
  • Coordinated travel arrangements for staff members
  • Identified communication channels to set roadmap to distribute information
  • Engaged with customers online and attended in-person networking events to drive traffic and increase sales
  • Improved communication between departments through effective scheduling and coordination of meetings
  • Ensured seamless event planning for company functions through venue selection, catering coordination, and attendance tracking
  • Input data into spreadsheets and databases

FINANCE AND ADMINISTRATIVE CLERK

SOUTH AFRICAN QUALIFICATIONS AUTHORITY
01.2018 - 03.2018

CIRCULATION

DEPARTMENT FINANCE & ADMIN DIVISION MEDIA
04.2008 - 08.2016

MANAGER

AMANDA CHETTY
11.2005 - 03.2008
  • Call centre and administrative duties
  • Dealing with inbound and outbound calls
  • Compiling and sorting all reported complaint on data base
  • Investigate and follow up on received queries and complaints ensuring that the problems are resolved
  • Redirect calls that need to be sent to relevant department
  • Deal with all queries which requires supervisor
  • Monitor daily starts and ensure that all calls are cleared on board
  • Log all complaints and keep clients records up to date e.g., change of banking details
  • Reports to be escalated to the relevant department
  • Update data on system
  • Maintain and update workflow record regarding work completed and work pending
  • Checks the subscriber’s forms and details to see whether they are filled in properly
  • Capture new subscriptions on system and send confirmation letters
  • Send correspondences electronically and send invoices to the subscribers, e.g., by fax or email
  • Allocate and capture payments electronically on system e.g., renewals
  • Create and capture new and renewals of subscriptions and change of the address where applicable and checking clients contact details and banking details if captured accurately on system.

SUPERVISOR

MASERAME MOJAPELE
  • DUTIES
  • Collect and review weekly dispatches and implement data cleaning plans
  • Collect and review weekly data for all indicators
  • Capture missing data where applicable
  • Compare data report with extraction files and source documents against performance indicators
  • Information entered
  • And compare with
  • Manage documents in and out of the office
  • Review data to identify gaps in the site and sub-district M&E systems
  • Identify and recommend system and process improvements
  • Develop M&E interventions in response to the specific needs and priorities of the sub-
  • District
  • Maintain an effective filing system for ease of tracking and retrieval of documents
  • Develop a work plan and timelines for addressing the identified needs and priorities
  • Follow through with action plans and data clean-up activities resulting from assessments
  • Support the implementation of the proposed activities in the cluster
  • Establish/participate in sub-district and site level data quality forums
  • Implement processes to address discrepancies, track processes
  • Participate in site level and sub-district data review meetings (to support data use)
  • Manage the managers appointment and meeting schedule maintain an efficient and effective correspondence and document management system
  • Compile quarterly performance reports based on source data
  • Develop monthly reports with sub-district output information and submit managers
  • Assist with management and reporting of staff performance in relevant department
  • Provide Administrative and support services to the Management
  • Integrate feedback from monthly output reports into programme implementation plan and subsequent progress reports
  • Perform data analysis and compile Weekly, Monthly and Quarterly reports
  • Rendering of effective administration and office support services with the Stakeholders
  • Participate actively in the generation of r the institute reports
  • Ensure detailed records are kept of data reconciliations for audit purposes
  • Participate in regular planning sessions with line manager and/or technical specialists
  • Liaise with facility Team Leaders for submission of relevant data in consultation with the line manager, distribute information and documents on behalf of the Monitoring and Evaluation Unit
  • Compile prescribed reports for timely submission to the relevant stakeholders
  • Distribute data and reports to relevant team members and management
  • Keep track of orders issued and the receipt of purchased goods, invoicing, and payments
  • PREVIOUS OCCUPATION
  • ORGANISATION
  • WITS REPRODUCTIVE HEALTH AND INSTITUTE (WITS-RHI), RESPONSIBILITIES AND DUTIES
  • Receive patient data from Clinicians for data capturing
  • Identify missing data, inconsistencies and errors and follow-up or report on missing data or errors
  • Capture confidential information
  • Capture data on Redcap/IIMS and Tier.net on daily basis
  • Draw reports from data base when requested and update the reports formats
  • Compare data entered with source documents and make necessary corrections to information entered
  • Update the data base when requirements of Department of Health (DOH) and Wits-Rhi are revised
  • Quality check on client Files before Capturing
  • Update lab results electronically on System
  • Perform data cleaning
  • Maintain efficient and effective Filing of Clients Files
  • Distribute data and reports to relevant team members
  • Provide administrative support i.e., copying, faxing, filing, archiving etc
  • PREVIOUS

MANAGER

MRS
  • NIRVANA RAVJEE
  • REASON FOR LEAVING CONTRACT ENDED
  • RESPONSIBILITIES AND DUTIES
  • Record cash receipts and make bank deposit
  • Conduct periodic bank reconciliation of all general ledger accounts to ensure accuracy
  • Compile, sort and organize data to be entered into the databases or electronic files
  • Assemble information for external auditors for annual audit
  • Maintaining an orderly Filing accounting system
  • Capture confidential information
  • Assist in preparing of file samples for audit process
  • Ensures that all documentation is contained in sample as per audit requirements
  • Ensure adherence to all relevant
  • Comply with time constraints
  • Pay attention to details and verify keyed input data correctly and accurately
  • Reconcile accounts to ensure accuracy
  • Check that all relevant information is transferred correctly and accurately into the system
  • Create necessary registers to create an audit trail/checks and balances in respect of documents and transactions
  • Provide clerical and administrative support to management

MANAGER

MR
  • MALESELA SEBOLA
  • REASON FOR LEAVING CONTRACT ENDED
  • RESPONSIBILITIES AND DUTIES
  • Administer opening of Bid Box
  • Maintain Electronic and manual filing of bid documents
  • Review Specifications and Terms of Reference received
  • Accurate recording of bids received and render secretariat
  • Check and examine quality of materials before arranging dispatches through supply chains
  • Procure and maintain all stationery for the department
  • Implement effective and utilization of Central Supplier Data Base
  • Crosscheck and verify data keyed into the databases for accuracy
  • Accurate recording of Bids received and render secretariat Services to the Bid Committees
  • Co-ordinate receipt, checking, and submission of invoices to the finance unit to facilitate timeous payments
  • Schedule and coordinate Committee meetings and coordinate the necessary
  • Documentations and meeting documents
  • Preparation and submission of RFQs, requisitions for purchase orders, and invoices
  • Keep track of orders issued and the receipt of purchased goods, invoicing, and payments
  • Make travel arrangements for the staff and the Manager, i.e., transport accommodation & flights
  • Liaise with relevant departments regarding orders and figures
  • Maintain efficient and effective Filing of Bid Documents
  • Preparing and submission of vendor forms
  • Perform physical stock checks in a warehouse or stockroom setting
  • Perform other related function directed by the Manager
  • COMPANY

DIRECTOR

EDWIN MACHABAPHALA
  • DUTIES
  • Reconcile accounts to ensure their accuracy description of responsibilities
  • Making payments to the supplier and sent invoices in a timely manner
  • Issue invoices to customers and remit them to the government
  • Ensure that receivables are collected promptly
  • Capture confidential information
  • Allocate income, by accurately coding income allocation lists by the desired deadline
  • Record cash receipts and make bank deposits
  • Generate client request for quotes, invoices, credit notes and refunds
  • Compile a monthly reconciliation of every bank account
  • Pay attention to details and input data correctly and accurately
  • Conduct periodic reconciliations of all relevant General Ledger accounts to ensure their accuracy
  • Compile, sort and organize data to be entered into the databases or electronic files
  • Liaise with relevant departments regarding orders and figures
  • Manage expenses in accordance with budgets
  • Assemble information for external auditors for the annual audit
  • Maintain an orderly accounting filing system
  • Provide clerical and administrative support to management as requested Monitor cash in bank on daily basis

ADMINISTRATIVE CLERK (SUPERVISOR

MANAGER

MRS AMANDA
  • CHETTY
  • REASON FOR LEAVING: RETRENCHEMENT
  • RESPONSIBILITIES AND DUTIES
  • Receive all external & internal calls and address them appropriately to the relevant department
  • Draft and send standard responses to applicable correspondences e.g., clients and senior management
  • Follow up on departmental meeting outcomes, (e.g., resolutions, deliverables, and actions) Follow up on departmental meeting outcomes, (e.g., resolutions, deliverables, and actions)
  • Managing all correspondences e.g., incoming, and outgoing emails queries that need to be resolved promptly, from senior management, clients, and staff
  • Manage the diary of the business unit manager, set up meetings, and manage all correspondence relating to diary management and scheduling of meetings accordingly
  • Schedule meetings and secure appropriate venue for the business unit
  • Provide administration support services including, proper filing of requisitions
  • Processed payments by finance department
  • Record and archive all Finance documents Including Payment requisitions, Subscription forms, and Proof of payments
  • Maintain an efficient and effective correspondence and document management system
  • Maintain an efficient tracking system of all Supporting documents to and from various departments
  • Conduct regular follow-ups on all queries or queries that were referred to other teams, departments or branches until the matter is resolved
  • Update system by entering financial data into computer and prepare spreadsheets and monthly reports
  • Preparation of and distribution of Agendas, programmes, and document
  • Coordinate and keep records of all the transaction made by finance department and ensure proper filing of invoices for rendered services
  • Manage the diary of the business unit manager, set up meetings, and manage all correspondence relating to diary management and scheduling of meetings accordingly
  • Scanning and make copies of all Payments reports and support documents to External hard drive
  • Handle confidential and sensitive documentation
  • Submission of all refund’s documents to the senior management for authorization
  • Provide administrative and support services to the Management
  • Assist in compiling of Audit Files
  • Receive clients to business unit manager’s office
  • Pay attention to details and input data correctly and accurately
  • Coordination and consolidating of weekly, monthly, and quarterly reporting
  • Maintain updated Claims and ensure verification that all claims paid are separately allocated
  • Liaise with clients and resolve queries on system and maintain the client reports and portfolio for relevant publication
  • To ensure that administration regarding cancellations such as calculation of settlements are completed accurately and timorously
  • Ensure that turn-around times is strictly adhered to COMPANY

CALL CENTRE SUPERVISOR

DEPARTMENT
  • MEDIA AND CIRCULATION/ CALL CENTRE

Education

Some College (No Degree) - Grade 12

PRESTIGE COLLEGE, TSHWANE UNIVERSITY OF TECHNOLOGY, Pretoria
01.1998 - 12.2001

PASSED, GRADE 12 ENGLISH SETSWANA AFRIKAANS ACCOUNTING BUSINESS ECONOMICS TRAVEL&TOURISM

National Diploma Office Management And Technology -

Tshwane University of Technology , Pretoria
01.2002 - 09.2008

BUSINESS ADMINISTRATION PERSONNEL MANAGEMENT COMMUNICATION ENGLISH INFORMATION ADMINISTRATION LEGAL PRACTICE

Skills

Computer Skillsundefined

Timeline

LABOUR, PROJECT MANAGER -
11.2020 - Current
PROJECT MANAGER - DATA CPATURER
11.2019 - Current
CASHBOOK CLERK -
08.2018 - 08.2019
ADMINISTRATIVE CLERK SUPPLY CHAIN TEMP - SOUTH AFRICAN QUALIFICATIONS AUTHORITY
04.2018 - 06.2018
FINANCE AND ADMINISTRATIVE CLERK - SOUTH AFRICAN QUALIFICATIONS AUTHORITY
01.2018 - 03.2018
CIRCULATION - DEPARTMENT FINANCE & ADMIN DIVISION MEDIA
04.2008 - 08.2016
MANAGER - AMANDA CHETTY
11.2005 - 03.2008
Tshwane University of Technology - National Diploma Office Management And Technology ,
01.2002 - 09.2008
PRESTIGE COLLEGE, TSHWANE UNIVERSITY OF TECHNOLOGY - Some College (No Degree), Grade 12
01.1998 - 12.2001
SUPERVISOR - MASERAME MOJAPELE
MANAGER - MRS
MANAGER - MR
DIRECTOR - EDWIN MACHABAPHALA
ADMINISTRATIVE CLERK (SUPERVISOR -
MANAGER - MRS AMANDA
CALL CENTRE SUPERVISOR - DEPARTMENT

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Khumo Maragele