LOUISE MULLER

Welcome to South Africa's first cancer wellness retreat - a haven of healing and rejuvenation for cancer patients and survivors. Nestled amidst the breathtaking landscapes of this diverse country, our retreat offers a transformative experience that encompasses physical, emotional, and mental well-being.

At our retreat, we understand the challenges that cancer can bring, and we are committed to providing a supportive and nurturing environment for those affected by this journey. Our team of compassionate healthcare professionals, including oncologists, therapists, nutritionists, and holistic practitioners, is dedicated to empowering guests to reclaim their lives and discover newfound strength and resilience.

Our personalized programs are designed to address the unique needs of each individual, ensuring that they receive tailored care and support throughout their stay. From specialized cancer support therapies to enriching workshops and soothing meditation sessions, we offer a comprehensive range of services that foster holistic healing.

The natural beauty surrounding our retreat serves as an additional source of comfort and inspiration. Guests will have the opportunity to engage in mindful walks, connect with nature, and find solace in the serene ambiance of our facility.

We believe in the power of community, and our retreat will foster a strong sense of camaraderie among guests. Through shared experiences and support, individuals will build lasting connections and feel the warmth of a caring family.

As pioneers in the field of cancer wellness in South Africa, we have partnered with esteemed healthcare institutions, support organizations, and insurance providers to ensure a seamless integration into the broader healthcare landscape.

We invite you to embark on a journey of healing and hope at South Africa's first cancer wellness retreat. Here, we will walk alongside you on the path to renewal, guiding you towards a brighter, empowered future. Together, let us embrace life beyond cancer, and let our retreat be the beacon of light that guides you to a place of restored vitality and well-being. a high level of initiative and creativity while tackling difficult tasks.

• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Managed time efficiently in order to complete all tasks within deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Developed and maintained courteous and effective working relationships.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Demonstrated leadership skills in managing projects from concept to completion.
• Skilled at working independently and collaboratively in a team environment.

• I started Orca Water polo club at the Generations school as my daughter played water polo for a school that had a perfect indoor water polo pool and no water polo club. This club was open and functioning during the covid lock down. Many children where so happy to be able to exercise during this time.
• I managed purchasing, sales, marketing and customer account operations efficiently.
• Established foundational processes for business operations.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Assisted in recruiting, hiring and training of team members.
• Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Spearheaded initiatives aimed at improving internal communication channels between team members facilitating greater collaboration across departments.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

I detailed pharmacists and doctors on a daily basis, launching new generic medication to the market place allowing the patients a more cost effective medication. I am Self-motivated, with a strong sense of personal responsibility.

• Excellent communication skills, both verbal and written.
• Demonstrated leadership skills in managing projects from concept to completion.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Managed time efficiently in order to complete all tasks within deadlines.
• Effectively managed budgets allocated for marketing materials, samples, and other promotional efforts within the territory guidelines.
• Exceeded sales targets consistently through effective territory management and strategic planning.
• Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
• Achieved top performance by strategically adapting to rapidly changing, competitive environment.
• Scheduled, updated and maintained product preparations and customer promotions.

• We represented a number of companies, detailing and selling into major big chain stores and pharmacies as well as hospitals. I managed my time efficiently in order to complete all tasks within deadlines.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Demonstrated leadership skills in managing projects from concept to completion.
• Excellent communication skills, both verbal and written.
• Self-motivated, with a strong sense of personal responsibility.
• Passionate about learning and committed to continual improvement.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Delivered services to customer locations within specific timeframes.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Worked well in a team setting, providing support and guidance.
• Learned and adapted quickly to new technology and software applications.

• Detailed and sold schedule 7 injectables to Anesthetists in all the leading hospitals. Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Delivered services to customer locations within specific timeframes.
• Cultivated interpersonal skills by building positive relationships with others.
• Skilled at working independently and collaboratively in a team environment.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Provided professional services and support in a dynamic work environment.
• Excellent communication skills, both verbal and written.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• launching new and innovative surgical products to leading surgeons in the industry, this job involved me working in a theatre environment. I was taught new technologys and software applications and had to learn and adapted quickly to work well in a team setting, providing support and guidance.
• Organized and detail-oriented with a strong work ethic.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.
• Developed strong organizational and communication skills through coursework and volunteer activities.
• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Acted as a team leader in group projects, delegating tasks and providing feedback.
• Demonstrated strong organizational and time management skills while managing multiple projects.
• Provided professional services and support in a dynamic work environment.
• Resolved problems, improved operations and provided exceptional service.
• Delivered services to customer locations within specific timeframes.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Cultivated interpersonal skills by building positive relationships with others.
• Developed strong communication and organizational skills through working on group projects.
• Applied effective time management techniques to meet tight deadlines.
• Worked effectively in fast-paced environments.
• Excellent communication skills, both verbal and written.
• Contacted customers and prospects to generate new business to achieve company growth goals.
• Clarified customer requests, forwarded product information and answered questions to support sales operations.
• Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.

• I did a 3 month training course with the company on pharmakokinetics and dynamics of drugs and had to pass my exam with 90% or more. My focus was on pharmacy initially and then specialist doctors as well as HIV.
• Managed in-office and field sales call activity to educate and influence customers while building product sales.
• Used consultative sales approach to understand and meet customer needs.
• Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
• Tracked customer and supply chain details for precise and timely fulfillment.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Implemented efficient time management strategies that allowed for optimal coverage of assigned territory while maintaining a healthy work-life balance.
• Monitored weekly sales to write reports for senior leadership and streamline operational processes.
• Organized various promotional events aimed at driving product interest among target audiences, resulting in increased leads and conversions.
• Expanded market share by identifying potential clients and successfully converting them to long-term customers.
• Introduced, demonstrated and sold new products and systems effectively.
• Maintained customer promotional logs for product advertising campaigns.
• Educated physicians and pharmacists on drug use, benefits, dosage and risks.
• Proactively managed client correspondence and recorded tracking and communications.
• Communicated with customers by employing effective selling, listening and negotiation skills while using proper terminology, approved messaging and branded materials.
• Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
• Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
• Collaborated with marketing team for the successful launch of new pharmaceutical products, resulting in increased sales.
• Serviced existing accounts on regular basis to maximize revenue.
• Gained customer loyalty by providing exceptional follow-up support and addressing inquiries promptly.

I called on the pharmacies and sold and marketed the consumer range of baby products. I then launched Neurogena facial products into the South African market.

I Spearheaded successful product launches, generating widespread brand awareness and interest from potential customers.

• Maximized profitability through strategic pricing models based on detailed market analyses.
• Developed innovative product strategies for increased sales and customer satisfaction.
• Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
• Conducted comprehensive training sessions for sales teams, resulting in improved product knowledge and increased sales figures.
• Responded to customer inquiries and provided technical assistance over phone and in person.
• Worked closely with marketing teams to design eye-catching promotional materials that drove consumer interest in products.

• I sold and marketed pharmaceutical products into pharmacies. Managed in-office and field sales call activity to educate and influence customers while building product sales.
• Used consultative sales approach to understand and meet customer needs.
• Increased sales revenue by building strong relationships with healthcare providers and delivering informative product presentations.
• Tracked customer and supply chain details for precise and timely fulfillment.
• Resolved order issues efficiently and enhanced customer satisfaction ratings.
• Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
• Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
• Monitored weekly sales to write reports for senior leadership and streamline operational processes.

• This was a half day job and i had just had my first child. I sold and merchandised the Ola range of ice creams. I also used customer insights to develop innovative sales strategies to increase sales.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
• Collaborated with cross-functional teams to identify and address customer needs.
• Collaborated with marketing to create impactful promotional materials for increased brand awareness.
• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, networking, and relationship building.
• Used in-store system to locate inventory and place special orders for customers.
• Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
• Maintained up-to-date knowledge of store sales, payment policies and security standards.

I worked on construction sites and had intensive training courses like transactional analysis etc. I handled tasks such as prospecting for new clients, maintaining relationships with existing customers, negotiating contracts, and ensuring customer satisfaction. They may also provide product demonstrations, answer inquiries, and facilitate the sales process from start to finish. I had to learn how to operate a compressor as well as all the equipment that was used at these construction sites.

• Monitored competitor activities to maintain competitive advantage.
• Contributed towards creating a positive working environment with a focus on team collaboration and open communication.
• Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
• Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
• Set and achieved company defined sales goals.
• Contributed to team objectives in fast-paced environment.
• Attended monthly sales meetings and quarterly sales trainings.
• Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships.
• Monitored service after sale and implemented quick and effective problem resolutions.
• Contacted new and existing customers to discuss ways to meet needs through specific products and services.
• Organized time efficiently to maximize daily outreach efforts while also maintaining detailed records of all interactions in CRM system.
• Met existing customers to review current services and expand sales opportunities.
• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Developed, maintained and utilized diverse client base.
• Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
• Streamlined internal processes by providing feedback to management on customer needs, improving overall efficiency and productivity of the sales team.
• Built diverse and consistent sales portfolio.
• Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
• Developed and maintained strong working relationships with professionals within assigned territory.

• Disbursed cash and checks accurately while maintaining security of cash drawers.
• Referred customers to other banking departments for specialized services.
• Established rapport with new clients to increase satisfaction and loyalty.
• Identified potential fraudulent activities through vigilant monitoring of accounts and reporting suspicious transactions promptly.
• Enhanced bank operations by maintaining up-to-date knowledge of banking procedures and regulations.
• Maintained security standards by verifying customer identification during transactions as per bank policies.
• Received loan and utility payments, sending funds to correct destinations.
• Participated in regular staff meetings to stay informed about changes in policies or processes affecting daily operations.
• Performed account maintenance by closing out accounts and changing customer addresses.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Trained new hires on customer service policies and procedures.
• Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
• Promoted increased use of online banking tools with thorough explanation and demonstration for customers.
• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.