Louisa Mmalemata Mate
Alexandra
Summary
Dynamic and dedicated professional with extensive experience at Long Streets Butcher & Liquor Restaurant. Proven expertise in cash handling and customer service, consistently enhancing guest satisfaction through attentive support. Skilled in payment processing, maintaining accuracy in transactions, and fostering a welcoming environment that encourages repeat business.
Overview
4
4
years of professional experience
1
1
Language
Work History
Cashier & Waitress
Long Streets Butcher & Liquor Resturant
Klipgat
10.2013 - 09.2017
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Improved efficiency, organized checkout area for optimal workflow.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Certificate - Computer And Information Systems
Good Sheperd AET Center
Pretoria, South Africa 04.2001 -
High School Diploma -
Mafanela High School
North West 04.2001 -
Skills
Customer service
Cash handling
Customer assistance
Payment processing
Time management skills
Cash register operation
Written and verbal communication
Issue resolution
Timeline
Cashier & Waitress
Long Streets Butcher & Liquor Resturant
10.2013 - 09.2017
Certificate - Computer And Information Systems
Good Sheperd AET Center
04.2001 -
High School Diploma -
Mafanela High School
04.2001 -
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