Summary
Overview
Work History
Education
Skills
Psiranumber
References
Driverlicense
Timeline
Generic
Modiegi Masina

Modiegi Masina

Instore Sales Merchandiser
Tokoza

Summary

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately while making the contribution to success of the company.

I have good knowledge of the mentioned duties. I am passionate, dedicated and a hard working person with the ability to put effort to a task. I am self motivated and can work without supervision.I am professional, presentable and confident. I have good planning and organising skills. I am reliable and unafraid of challenges. I am always willing to learn new things in the field of work. I have good interpersonal communication skills. My experience has taught me how to work well under pressure and meet deadlines and to interact with people effectively, to plan, to organise and analyse a situation in a critical and creative way.

Overview

17
17
years of professional experience
2004
2004
years of post-secondary education

Work History

Merchandiser / Field Marketer

Smollan Sales And Marketing
01.2013 - 12.2023
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Verified products appeared at correct locations in proper quantities.
  • Updated pricing and signage to complete product displays and educate customers.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
  • Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.
  • Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
  • Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Increased customer engagement by providing knowledgeable product recommendations.
  • Negotiated with suppliers for timely and cost-efficient product deliveries, maintaining inventory flow.
  • Developed and implemented seasonal merchandise plans, aligning inventory with consumer trends.
  • Monitored competitor activity, adapting strategies to maintain competitive advantage.

Receptionist

Pam Seats Manufactures
01.2011 - 01.2012
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Maintained confidentiality of information regarding clients and company.

Factory assistant

Heiben Engineering
01.2008 - 01.2011
  • Operated various machinery with precision, contributing to the overall success of daily operations.
  • Maintained clean workspaces, promoting a healthy and organized environment for optimal productivity.
  • Utilized safety devices and procedures to protect personnel and equipment.

Call Centre trainee consultant

Global Telemarketing Services
05.2007 - 11.2007
  • Inbound and outbound calls handling
  • Office filing
  • Telemarketing
  • Customer service
  • Data capturing

Education

Matric - Grade 12

Star Of Hope Independent School
Pretoria, South Africa

Security Officer - Grade C

KGN Security Training

Secretarial Diploma - undefined

BinfoTech

Skills

Customer service and communication skills

Psiranumber

3057842

References

Contact: Human Resource Manager

Smollan Sales And Marketing PTY LTD, 0116408000

Unilever, Mondelez, Parmalat and Pepsico

Driverlicense

Code 10

Timeline

Merchandiser / Field Marketer

Smollan Sales And Marketing
01.2013 - 12.2023

Receptionist

Pam Seats Manufactures
01.2011 - 01.2012

Factory assistant

Heiben Engineering
01.2008 - 01.2011

Call Centre trainee consultant

Global Telemarketing Services
05.2007 - 11.2007

Security Officer - Grade C

KGN Security Training

Secretarial Diploma - undefined

BinfoTech

Matric - Grade 12

Star Of Hope Independent School

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Modiegi MasinaInstore Sales Merchandiser