Accomplished Retail Store Manager with 34 years of success in customer service and team leadership. Delegates and monitors product merchandising, guest service delivery and sales strategy to support corporate growth and profitability. Controls store expense lines by employing proactive methods.
Overview
36
36
years of professional experience
Work History
Manager
Bosveld Garage, Cafe, Butchery and Liquor Store
Alldays
10.2025 - Current
Directed daily operation of fuel business and flexed with changing demands to consistently meet objectives.
Oversaw work of administrative staff supporting fuel operations and facilitated key cross-functional collaboration.
Managed inventory control, reducing waste and ensuring optimal stock levels at all times.
Supervised supply purchases, management and tracking in line with budgetary requirements.
Managed organisational resources to meet administrative and operational needs whilst adhering to budgetary guidelines and meeting quality and schedule demands.
Owner/Operator
Elegant Fuel
Louis Trichardt
07.2018 - 09.2025
Collaborated with team members to achieve target results.
Developed excellent working knowledge of industry trends and improvements in processes.
Negotiated with suppliers to secure the best prices and quality for fresh produce, meat, and dairy products.
Designed and executed promotional campaigns for seasonal products, driving increased footfall and sales.
Recruited motivated, personable staff to deliver outstanding customer care.
Store Manager/Owner
Pick n Pay Express
Louis Trichardt
08.2006 - 08.2024
Identified new opportunities to increase sales and achieve store targets.
Managed inventory audits, financial reconciliations and sales reporting.
Addressed and resolved escalated customer complaints and worked to restore satisfaction.
Balanced tills at end of shifts and made daily bank deposits.
Area Manager
Pep Stores
Polokwane
09.1998 - 08.2006
Revamped operation manuals, training programs and job descriptions to improve district operations.
Analyzed key metrics and developed actionable solutions to close gaps, reduce operational deficiencies and financial risks.
Evaluated operational reports and financial data to monitor district operations.
Evaluated store performance and identified areas for improvement.
Area Manager
Pep Stores
Tzaneen
01.1994 - 08.1998
Revamped operation manuals, training programs and job descriptions to improve district operations.
Evaluated operational reports and financial data to monitor district operations.
Analyzed key metrics and developed actionable solutions to close gaps, reduce operational deficiencies and financial risks.