Reliable Personal Assistant with track record of initiative and accuracy. Highly organized and consistently anticipates needs of clients. Skilled multitasker proficient in Microsoft Apps, CAD Apps and correspondence management.
Overview
4
4
years of professional experience
Work History
Part Time Pharmacy Clerk
Viewkem Pharmacy
12.2023 - 12.2025
Counted and labeled prescriptions with correct item and quantity.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Established and maintained patient profiles, updating organizational database with current information.
Monitored inventory levels to inform pharmacists of shortages and facilitate resupply.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Managed cash register and financial transactions, securing accurate payment processing.
Contributed to increased sales by recommending appropriate over-the-counter products based on customer needs.
Maintained up-to-date knowledge of pharmaceutical products, enhancing quality of customer advisories.
Increased customer loyalty by offering personalized assistance in selecting over-the-counter medications.
Supported pharmacy operations by efficiently managing phone calls and scheduling appointments.
Assisted in inventory management, ensuring adequate stock levels for high-demand medications.
Volunteer
Case IH
09.2024 - 09.2024
Maintained clean, neat, and operational facilities to serve program needs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Assisted with special events and programs.
Used strong interpersonal communication skills to convey information to others.
Communicated with staff members to stay informed about volunteer opportunities and events.
Represented organization positively and professionally while providing community with much-needed services.
Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Part-time Personal Driver
Self-employeed
02.2023 - 12.2023
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Generated consistent referrals and repeat business by providing friendly and fast service.
Enhanced client satisfaction by providing timely and efficient transportation services.
Ensured client safety by adhering to all traffic laws and regulations, maintaining an excellent driving record.
Communicated effectively with dispatchers to receive updates on schedule changes, route adjustments, or emergencies impacting travel plans.
Provided safe transportation during inclement weather conditions like snowstorms or heavy rainfalls.
Kept detailed logs of mileage, expenses, and destinations to ensure accurate billing records for clients or employers.
Remained calm under pressure during unexpected challenges such as road closures or vehicle malfunctions, quickly devising alternate solutions to ensure timely arrival at destinations.
Transported children safely as the designated driver for school events or family outings if required.
Maintained a high level of vehicle cleanliness, ensuring a comfortable experience for all clients.
Developed strong rapport with clients, leading to repeat business and positive referrals.
Server
Outeniqua Game Farm & Jakkalsvlei
01.2023 - 12.2023
Served food and beverages promptly with focused attention to customer needs.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Bussed and reset tables to keep dining room and work areas clean.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Handled cash transactions accurately, contributing to balanced daily financial reports.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Concierge
Ruiterbosh Lodge & Cattle Baron Restaurant
04.2022 - 12.2023
Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
Supported event planning efforts, contributing to the successful execution of memorable occasions.
Contributed to a positive work environment by maintaining a professional demeanor at all times.
Maximized guest satisfaction by promptly addressing concerns and resolving issues.
Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
Enhanced guest loyalty by recognizing and celebrating repeat guests' visits.
Maintained detailed knowledge of local attractions, events, and services to better assist guests in making informed decisions.
Vice President, Pharmacy Distribution Operations at Humana Pharmacy Solutions / CenterWell PharmacyVice President, Pharmacy Distribution Operations at Humana Pharmacy Solutions / CenterWell Pharmacy
Pharmacy Technician at Pharmacy Technician University of Michigan Hospital, Taubman Outpatient PharmacyPharmacy Technician at Pharmacy Technician University of Michigan Hospital, Taubman Outpatient Pharmacy