Loshane Ford

• Directed operations for high-traffic drop-off facilities, enforcing bylaws and managing 10+ staff.
• Streamlined budget administration, improving service delivery metrics.

• Manage a 24-hour waste processing facility; handling 1,300+ tons/day for 3M+ households.
• Reduced odor complaints by 95% through real-time monitoring systems and community engagement.
• Led 30+ staff, contractors, and security teams, achieving 93 +% compliance in consecutive audits.
• Spearheaded Project Night Haulage 2023, optimizing nighttime logistics and resource allocation.
• Coordinated and ensured maintenance of critical infrastructure (static compactors, overhead cranes, weighbridges).
• Maximized cost savings by identifying areas for improvement and recommending cost-effective solutions
• Mentored junior staff members by sharing industry knowledge to enhance their professional growth within the company.
• Championed continuous improvement efforts within the company to foster a culture of innovation among team members.
• Managed multiple high-priority projects concurrently, demonstrating exceptional organizational skills and adaptability under pressure.
• Negotiated contract terms with clients that were mutually beneficial while safeguarding both parties'' interests throughout the course of each engagement successfully.
• Enhanced project efficiency by implementing advanced scheduling and resource management techniques.
• Implemented innovative methods to improve productivity without compromising safety or quality standards.
• Increased client satisfaction by maintaining open communication channels and addressing concerns promptly.
• Streamlined operations by establishing clear lines of responsibility and optimizing team collaboration.
• Reduced safety incidents by conducting thorough risk assessments and implementing proactive safety measures.
• Oversaw complex projects from conception to completion while ensuring strict adherence to budgetary constraints and deadline expectations.
• Collaborated closely with cross-functional teams including architects, engineers, designers to ensure alignment of project visions and seamless execution.
• Ensured timely completion of projects through diligent oversight and effective coordination with stakeholders.
• Established successful procedures for day-to-day operations and long-term planning.
• Analyzed reports to identify areas of improvement and implement corrective action.
• Worked with specialized teams to accomplish all objectives and achieve goals.
• Supported project coordination and smooth workflow by coordinating materials, inspections, and contractor actions.
• Resolved conflicts between staff and customers swiftly and professionally.
• Scheduled and supervised maintenance and repair of equipment, buildings and grounds.
• Led monthly production and quarterly operations contractor meetings, facilitating stronger communication, and helping to resolve critical issues.

• Supervised a Material Recovery Facility (MRF), processing waste for onsite 300+staff formal recycler.
• Coordinated maintenance of heavy machinery and safety protocols.
• Established strong relationships with vendors, negotiating favorable terms for materials and services while maintaining high-quality results.
• Oversaw complex projects from conception to completion while ensuring strict adherence to budgetary constraints and deadline expectations.

• Managed containerized waste collection, SLAs, and partnerships with NGOs/CIDs.
• Oversaw a workforce of 150+ employees and fleet operations, ensuring compliance with municipal standards.

• Processed service charges (ambulance, refuse, sewerage), managed water/electricity accounts, and coordinated meter readings.

• Complaint Resolution & Dispatch
• Managed 150–200 daily complaints/work orders (excluding general enquiries) via radio, telephone, and computerized systems.
• Dispatched and tracked service teams for urgent repairs across sewerage, water, streets, and municipal infrastructure.

• Delivered patient care, maintained records, and liaised with medical teams and families.

- Advanced from administrative support to operational leadership, excelling in waste planning and staff training.

• Maintained accurate records of daily operations, facilitating effective decision-making among teams.
• Established strong relationships with clients through transparent communication practices, resulting in repeat business opportunities.
• Oversaw equipment maintenance schedules to minimize downtime due to malfunctions or repairs, thus maintaining productivity levels throughout.
• Enhanced safety compliance through regular beat inspections and implementation of updated procedures.
• Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
• Trained workers in proper methods, equipment operation and safety procedures.
• Administered disciplinary actions to workers violating safety regulations and company policies.
• Investigated and reported on accidents, injuries and near-miss incidents.