Lorraine Narayadu
Sale & Admin Co-Ordinator
Durban
Summary
Seasoned Sales & Administration with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
25
25
years of professional experience
Work History
Sales Coordinator
Isofoam Pty Ltd
04.2019 - Current
- Coordinated sales activities and communicated with clients, enhancing customer satisfaction and loyalty through effective relationship management.
- Streamlined order processing and tracking systems, resulting in improved accuracy and reduced response times for customer inquiries.
- Developed and maintained sales reports and dashboards, enabling data-driven decision-making and strategic planning for revenue growth.
- Managed inventory levels and coordinated logistics, ensuring timely product availability and enhancing supply chain efficiency.
- Managed inventory levels by accurately tracking stock movements, ensuring optimal availability of materials.
- Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing financial impact on the company.
Rebate Administrator
Massdiscounters
01.2003 - 03.2019
- Processed and validated rebate claims efficiently, ensuring compliance with company policies and reducing processing time.
- Analyzed rebate data to identify trends and discrepancies, improving claim accuracy and enhancing overall program effectiveness.
- Developed and maintained detailed records of rebate transactions, supporting audit processes and ensuring data integrity.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Collaborated with cross-functional teams to identify discrepancies in banking information, resulting in enhanced accuracy and compliance.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Maintained and updated master data to ensure accuracy and integrity across multiple business systems and processes.
- Enhanced data security measures, conducted regular system backups to prevent data loss.
Cashier
Game Pinetown
10.2000 - 12.2002
- Provided exceptional customer service by efficiently processing transactions, ensuring a smooth checkout experience for all patrons.
- Maintained accurate cash registers, preventing discrepancies and enhancing financial accountability during daily operations.
- Assisted in training new staff on cash handling procedures, fostering a knowledgeable and capable team environment.
- Stocked merchandise and organized displays, contributing to an inviting shopping atmosphere and promoting product visibility.
Education
High School Diploma -
Rydal Park Secondary School
Phoenix, South Africa 04.2001 -
Skills
Sales coordination
Timeline
Sales Coordinator
Isofoam Pty Ltd
04.2019 - Current
Rebate Administrator
Massdiscounters
01.2003 - 03.2019
High School Diploma -
Rydal Park Secondary School
04.2001 -
Cashier
Game Pinetown
10.2000 - 12.2002