Lorraine Narayadu
Sale & Admin Co-Ordinator
Durban
Summary
Seasoned Sales & Administration with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
25
25
years of professional experience
Work History
Sales Coordinator
Isofoam Pty Ltd
Durban, South Africa
04.2019 - Current
- Coordinated sales activities and communicated with clients, enhancing customer satisfaction and loyalty through effective relationship management.
- Streamlined order processing and tracking systems, resulting in improved accuracy and reduced response times for customer inquiries.
- Developed and maintained sales reports and dashboards, enabling data-driven decision-making and strategic planning for revenue growth.
- Managed inventory levels and coordinated logistics, ensuring timely product availability and enhancing supply chain efficiency.
- Managed inventory levels by accurately tracking stock movements, ensuring optimal availability of materials.
- Handled stock return claims from customers promptly and professionally, maintaining positive relationships while minimizing financial impact on the company.
Rebate Administrator
Massdiscounters
Durban, South Africa
01.2003 - 03.2019
- Processed and validated rebate claims efficiently, ensuring compliance with company policies and reducing processing time.
- Analyzed rebate data to identify trends and discrepancies, improving claim accuracy and enhancing overall program effectiveness.
- Developed and maintained detailed records of rebate transactions, supporting audit processes and ensuring data integrity.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Collaborated with cross-functional teams to identify discrepancies in banking information, resulting in enhanced accuracy and compliance.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Maintained and updated master data to ensure accuracy and integrity across multiple business systems and processes.
- Enhanced data security measures, conducted regular system backups to prevent data loss.
Cashier
Game Pinetown
Pinetown, South Africa
10.2000 - 12.2002
- Provided exceptional customer service by efficiently processing transactions, ensuring a smooth checkout experience for all patrons.
- Maintained accurate cash registers, preventing discrepancies and enhancing financial accountability during daily operations.
- Assisted in training new staff on cash handling procedures, fostering a knowledgeable and capable team environment.
- Stocked merchandise and organized displays, contributing to an inviting shopping atmosphere and promoting product visibility.
Education
High School Diploma -
Rydal Park Secondary School
Phoenix, South Africa 04.2001 -
Skills
Sales coordination
Client relationship management
Order processing
Data analysis
Account management
Cash handling
Master data management
Financial accountability
Timeline
Sales Coordinator
Isofoam Pty Ltd
04.2019 - Current
Rebate Administrator
Massdiscounters
01.2003 - 03.2019
High School Diploma -
Rydal Park Secondary School
04.2001 -
Cashier
Game Pinetown
10.2000 - 12.2002