Summary
Overview
Work History
Education
Skills
Timeline
Generic
Lorraine Mustan

Lorraine Mustan

Professional Registered Nurse ICU Qualified
Durban

Summary

Dynamic Critical Care Qualified Registered Nurse with extensive experience at the Ministry of National Guard Health Affairs, excelling in critical care and patient management. Proven ability to enhance patient outcomes through effective care planning and compassionate advocacy. Skilled in providing critical care and managing complex patient cases, demonstrating proficiency in patient assessment and emergency response.

Expert skills and knowledge, highly trained in intensive care procedures and patient treatments. Competent in ventilator support, wound care, invasive procedures and assisted feeding. Skilled in medication administration and fostering team collaboration, ensuring high-quality care in fast-paced environments.

Equipped to handle needs of critically ill patients and outstanding skills in training junior staff in care standards and safety protocols.

Diligent clinical educator and resource nurse with strong background in both medical and surgical intensive care nursing, inclusive of adult, pediatric and neonatal care at both private and government healthcare sectors.

Overview

27
27
years of professional experience

Work History

Registered Nurse, Intensive Care Unit

Ministry of National Guard Health Affairs
06.2019 - Current
  • Administered medications accurately and effectively, preventing adverse reactions through careful monitoring of drug interactions.
  • Facilitated smooth patient transitions from the ICU to other units by providing detailed reports and recommendations for ongoing care.
  • Handled ventilator support, feeding tubes and central lines.
  • Cared for wounds such as surgical sites and pressure sores to prevent infection and promote healing.
  • Administered medications and treatments as prescribed by physicians.
  • Demonstrated advanced critical thinking skills while managing complex clinical situations involving multiple organ systems failures in critically ill patients.
  • Implemented identified treatment plans for patients to maintain stable conditions and achieve reasonable improvements.
  • Promoted a safe environment by enforcing infection control policies and maintaining a clean, organized workspace.
  • Implemented strategies for pain management, leading to increased patient comfort and well-being during recovery.
  • Supported organizational goals by participating in recruitment events and representing the nursing department at community outreach functions.
  • Conducted thorough assessments of patients'' conditions upon admission, establishing appropriate priorities for treatment.
  • Advocated for patients'' needs during interdisciplinary meetings, ensuring optimal outcomes throughout their stay.
  • Mentored new nurses, providing guidance on clinical skills and professional development.
  • Enhanced ICU team efficiency by providing continuous education on best nursing practices and protocols.
  • Managed patient flow effectively through timely placements upon admission as well as coordinating smooth transfers and discharges.
  • Supported needs of medically complex patients with skilled nursing care.
  • Managed ventilator settings according to physician orders, significantly reducing instances of respiratory distress among critically ill patients.
  • Collaborated with interdisciplinary teams to establish optimal care plans, resulting in improved patient satisfaction.
  • Increased family involvement in patient care by providing timely updates on their loved one''s progress and addressing any concerns or questions they may have had.
  • Assisted physicians with bedside procedures, ensuring accurate treatment administration and timely patient recovery.
  • Documented and carried out directives of primary intensivists.
  • Fostered caring, compassionate and respectful care environment by treating every patient with professionalism.
  • Worked with physicians and nursing staff to develop treatment protocols addressing patients' current symptom presentation as well as underlying conditions.
  • Served as an effective liaison between patients, families, and healthcare professionals to ensure clear communication of relevant information.
  • Effectively managed stressors associated with working in an intensive care setting while maintaining composure under pressure.
  • Contributed to the development of quality improvement initiatives aimed at enhancing patient safety measures within the ICU setting.
  • Reduced patient complications by promptly identifying changes in condition and initiating appropriate interventions.
  • Identified patients' current needs through careful observation, vitals monitoring and discussions with loved ones or patients.
  • Streamlined workflow by efficiently prioritizing tasks during high-stress situations, leading to better overall performance of the ICU team.
  • Delegated work to nursing support staff and monitored performance to protect patients and maintain optimal care standards.
  • Maintained confidentiality of sensitive patient information in accordance with HIPAA regulations while fostering trust between medical staff and patients'' families.
  • Mentored new nursing staff, facilitating smooth integration into the ICU unit and promoting a supportive workplace culture.
  • Participated in continuing education opportunities to remain current on best practices and advancements within the field of critical care nursing.
  • Evaluated the effectiveness of implemented nursing interventions, adjusting care plans as needed to ensure continuous improvement in patient outcomes.
  • Improved patient outcomes by developing and implementing individualized care plans for critically ill patients.
  • Observed patients' vital signs and administered physician-prescribed medications and treatments.
  • Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
  • Delivered age-appropriate medical care for adult, adolescent, and geriatric ICU patients.
  • Recorded patients' medical status and treatment details in electronic charts to accurately document medical care.
  • Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
  • Evaluated patient histories, complaints, and current symptoms.
  • Assessed and documented changes in patient's condition and prepared patient for transfer to higher level of care.
  • Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
  • Conducted patient assessments, recorded vitals, and analyzed records and charts to define care requirements.
  • Guided patients, caregivers, and family members on plans of treatment and helpful resources available locally to support care.
  • Delivered outstanding patient care in medical and surgical critical care units.
  • Provided targeted care and treatment to patients.
  • Delivered outstanding patient care in combined critical care units.
  • Triaged patients and delegated treatment needs to qualified staff and specialized departments.
  • Administered medications and treatments as ordered by physician.
  • Provided targeted care and treatment to medical and surgical patients.

Registered Nurse Intensive Care Shift Supervisor

Busamed
11.2015 - 05.2019
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
  • Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
  • Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
  • Streamlined medication administration processes for increased safety and accuracy during busy shifts.
  • Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
  • Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
  • Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Educated family members and caregivers on patient care instructions.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Managed patients recovering from medical or surgical procedures.
  • Monitored patient reactions after administering medications and IV therapies.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Evaluated patient histories, complaints, and current symptoms.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Recorded details regarding therapies to keep patient charts updated.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
  • Completed store opening and closing procedures and balanced tills.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
  • Enforced company policies and regulations with employees.
  • Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Helped store management meet standards of service and quality in daily operations.
  • Responded to and resolved customer questions and concerns.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Coordinated with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision.
  • Continuously improved workplace processes and procedures, identifying areas for optimization and leading initiatives to implement necessary changes.
  • Collaborated with management to develop strategies for boosting overall store performance, leading to higher profit margins.
  • Increased sales performance through effective upselling techniques and staff training initiatives.
  • Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
  • Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
  • Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
  • Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Resolved conflicts between employees to maintain positive and productive work environments.
  • Completed cash and credit card transactions accurately using POS software.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Trained newly hired sales team in upselling techniques.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Mentored new sales associates to contribute to store's positive culture.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Promoted business' development by building and maintaining relationships with new clients.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Successfully drove new product lines to increase annual profits by 100%.
  • Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings
  • Propelled market share to surge ahead of competitors and earn first place ranking.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Successfully drove new product lines to increase annual profits by 98%.

Registered Nurse, Team Leader, Intensive Care Unit

Life HealthCare Group
05.2006 - 10.2015
  • Evaluated staff performance regularly, providing constructive feedback for continuous professional growth.
  • Managed staffing schedules to ensure adequate coverage while maintaining budgetary constraints.
  • Maintained accurate documentation of all clinical activities according to regulatory requirements.
  • Reduced medication errors by implementing a double-check system for medication administration.
  • Delegated tasks effectively based on team member strengths, maximizing efficiency within the unit.
  • Led continuing education sessions for staff members on relevant topics such as wound care techniques and infection prevention strategies.
  • Increased patient satisfaction ratings by fostering a compassionate environment and addressing concerns promptly.
  • Developed strong relationships with patients'' families, supporting them through challenging medical situations.
  • Improved communication among team members through regular meetings and collaborative problem solving.
  • Streamlined patient admission process, ensuring timely care and reducing emergency room wait times.
  • Coordinated efficient patient discharge planning, resulting in reduced hospital readmissions.
  • Promoted a culture of safety by consistently adhering to infection control guidelines and advocating for proper equipment use.
  • Participated in quality improvement initiatives, contributing to improved standards of care across the facility.
  • Supervised, directed, and motivated high-quality performance from nursing staff.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
  • Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
  • Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
  • Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
  • Evaluated skills of nursing personnel and verified staff certifications for validity.
  • Investigated and independently resolved complaints from staff, physicians, and patients by leveraging clinical judgment and unit management expertise.
  • Fostered improvement in staff development, personnel training, and standards of patient care.
  • Promoted professional development opportunities to encourage nurses to pursue continuous training.
  • Managed up to 12 nurses and nursing activities in 18 bedded ICU by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
  • Established and continuously optimized unit schedules and individual work assignments.
  • Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.
  • Worked at least 240 hours per month as floor nurse to maintain clinical proficiency.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Monitored patient reactions after administering medications and IV therapies.
  • Evaluated patient histories, complaints, and current symptoms.
  • Educated family members and caregivers on patient care instructions.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Managed patients recovering from medical or surgical procedures.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Recorded details regarding therapies to keep patient charts updated.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
  • Implemented strategies for pain management, leading to increased patient comfort and well-being during recovery.
  • Supported organizational goals by participating in recruitment events and representing the nursing department at community outreach functions.
  • Conducted thorough assessments of patients'' conditions upon admission, establishing appropriate priorities for treatment.
  • Advocated for patients'' needs during interdisciplinary meetings, ensuring optimal outcomes throughout their stay.
  • Mentored new nurses, providing guidance on clinical skills and professional development.

Registered Nurse

Netcare
01.1999 - 04.2005
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
  • Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
  • Provided support for patients'' families during difficult medical decisions or end-of-life care, serving as a liaison between the healthcare team and loved ones.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
  • Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
  • Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
  • Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
  • Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
  • Streamlined medication administration processes for increased safety and accuracy during busy shifts.
  • Promoted a culture of safety within the healthcare facility by participating in quality improvement initiatives, identifying potential hazards, and advocating for best practices in nursing care delivery.
  • Demonstrated expertise in wound management techniques resulting in accelerated healing times for patients with complex wounds or pressure injuries.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
  • Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
  • Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
  • Monitored patient reactions after administering medications and IV therapies.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Evaluated patient histories, complaints, and current symptoms.
  • Educated family members and caregivers on patient care instructions.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Recorded details regarding therapies to keep patient charts updated.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
  • Investigated and resolved issues affecting hospital operations and patient care.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Followed all personal and health data procedures to effectively comply with hospital policies.
  • Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
  • Worked with healthcare team to develop new dialysis treatment flow sheet and other log forms, improving clinical documentation and accountability.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.

Education

Post Graduate Diploma in Critical Care NQF Level 8 - Critical Care Nursing Science Medical And Surgical

Life College of Nursing - Nelson Mandela Metropolitan Uni.
Durban, South Africa
04.2001 -

Diploma in General Nursing Science - General Nursing

Netcare Training Academy
Durban, South Africa
04.2001 -

Certificate of Enrollment For Nursing - Nursing

Netcare Training Academy
Durban, South Africa
04.2001 -

Certificate For Enrollment As Nursing Auxilliary - Nursing

Netcare Training Academy
Durban, South Africa
04.2001 -

High School Diploma -

Westham Secondary School
Durban, South Africa
04.2001 -

Skills

    Wound care

    Patient management

    Care planning

    Medication and IV administration

    Emergency response

    Nursing staff leadership

    Vaccine administration

    Chart updating

    Data collection

    Chronic disease management

    Patient monitoring

    Case management

    Health screening

    Patient assessments

    Taking vitals

    Intake and discharge

    Infection control measures

    Lab result interpretation

    Patient assessment

    Direct patient care

    Compassion and empathy

    Maintaining privacy

    Team coordination

    Emergency procedures

    Emergency care

    Critical care

    Medical assessment

    IV setup

    Medication administration

    Medical recordkeeping

    Diabetes management

    Patient care

    Unit administration

    Patient education and counseling

    Proper catheter insertion/removal

    ADL assistance

    Tracheostomy care

    Patient and family advocacy

    Patient relations

    Documentation and charting

    Patient care planning

    Patient counseling

    Collecting vitals

    Newborn care

    Intravenous therapy

    Mobility assistance

    Care plan development

    Patient discharge

    Healthcare billing

    Medication distribution

    Relationship building

    Administering immunizations

    Oxygen saturation standards

    Medical records management

    Supply restocking

    Cardiac care

    Removing sutures

    Professional bedside manner

    Physical assessments

    Feeding assistance

    Patient evaluation

    Clinical judgment

    Strong clinical judgment

    Treatment Planning

    Procedure preparations

    Seizure management

    Personal care needs

    Precepting

    Family education

    Long-term care

    Breastfeeding education

    Operating room skills

    Complex Problem-solving

    Performing and interptretation of ekgs

    Staff supervision

    Insulin medication assistance and administration

    Call triaging

    Family advocacy

    Postpartum care

    Diabetes and nutrition education

    Telemetry monitoring

    Home health care

    Medical laboratory procedures

    Sanitation

    Emotional intelligence

    Trauma recovery

    Care Coordinating

    At-risk patient care

    Emotional awareness

    Infant vitals monitoring

    Oncology nursing

    Basic Life Support Certification

    Advanced cardiac life support (ACLS) certification

    Clinical Resource Nurse

    Link Nurse

    Student Preceptor

    Unit Mentor

    Language Translator Afrikaans, French

Timeline

Registered Nurse, Intensive Care Unit

Ministry of National Guard Health Affairs
06.2019 - Current

Registered Nurse Intensive Care Shift Supervisor

Busamed
11.2015 - 05.2019

Registered Nurse, Team Leader, Intensive Care Unit

Life HealthCare Group
05.2006 - 10.2015

Post Graduate Diploma in Critical Care NQF Level 8 - Critical Care Nursing Science Medical And Surgical

Life College of Nursing - Nelson Mandela Metropolitan Uni.
04.2001 -

Diploma in General Nursing Science - General Nursing

Netcare Training Academy
04.2001 -

Certificate of Enrollment For Nursing - Nursing

Netcare Training Academy
04.2001 -

Certificate For Enrollment As Nursing Auxilliary - Nursing

Netcare Training Academy
04.2001 -

High School Diploma -

Westham Secondary School
04.2001 -

Registered Nurse

Netcare
01.1999 - 04.2005
Lorraine MustanProfessional Registered Nurse ICU Qualified