LORRAINE LINDIWE MATSANE
Kempton Park
Summary
Accomplished professional with extensive experience in logistics, inventory management, and customer service. Proven track record as a Self Employed Courier and former Imports and Export Controller at IMCD SA, specialising in the distribution of chemicals. Demonstrated expertise in fleet operations management, sea and air freight imports, and revenue & cost budgets. Adept at using SAP, JDE Edward Oracle, and advanced Excel for data analysis. Strong leadership skills with a focus on team collaboration and problem-solving. Career goal: to leverage logistics expertise to drive operational efficiency in a dynamic organisation.
Overview
25
25
years of professional experience
Work History
Self Employed Courier
Private
Kempton Park
06.2022 - Current
Imports and Export Controller
IMCD SA
01.2019 - 05.2022
- Work in conjunction with the Warehouse, Purchasing, Finance departments and Forwarding Agents
- Daily monitoring and updating of shipment tracker
- Proper data maintenance: suppliers, system and shipment LCL & FCL
- Ensure that cost of goods balances back to the supplier invoices and costings
- Book foreign exchange rate (FEC) on all on FCL and FCL shipments.
- Balance shipment files and hand them over to finance for payment schedules
- All queries from suppliers to be resolved within a required time frame
- Processing of short supplied, damages and return for credit
- Resolve issues or queries in shipment of goods within the required time frame and ensure that feedback is given to the relevant people timeously
- Handle work pressure and adhere to deadlines
- Liaise with Forwarding Agent for all shipments, documentation, ETAs and delivery
- Handle difficult situations with a strong focus on problem solving and customer service
- IMCD specialises in distribution of chemicals.
Inventory Controller
IMCD SA
09.2013 - 12.2018
- Arrange National stock take with outsourced warehousing.
- Do stock corrections and adjustments, batches, and stock locations on the system.
- Arranging inventory stock corrections with outsourced warehouse on their warehouse management system (WMS)
- Correcting all variances identified and ensuring that the in line with WMS
- Monitor COA and expiry dates on the system and WMS
- Maintain and process claims for damages.
- Manage and create NCR non-conformances.
- Manage KPI with outsourced warehouse for inventory and non-conformance.
- IMCD specialises in distribution of chemicals.
Contracts Manager- Megapak
Value Logistics
08.2010 - 08.2013
- Ensuring that revenue is maximized, managing costs and implement controls to monitor overtime, wages, sub-hires and fuel consumption.
- Ensure that service levels to the customer are meet.
- Ensure fleet is managed and maintained.
- Ensure smooth running of operation on site.
- Oversee the whole administration on site including IR matters.
- Ensure correct invoicing on the contract and attend to all queries.
- Value Logistics: Freight and warehousing distributor
Key Accounts Manager
Value Logistics
08.2008 - 08.2010
- Overseeing the administration of 33 sites
- Follow up and attend to queries of the sites
- Compiling monthly management reports for senior management.
- Attending to administration for the sites including IR/HR matters.
- Assist with the operational side of the business.
- Taking minutes for hearings and arranging monthly review meetings
- Value logistics: Freight and warehousing distributor
Branch Manager
Value Car Rental
01.2007 - 08.2008
- Ensuring the smooth running of the branch by monitoring and profitability of the branch
- Drawing budgets
- Finding new business
- Fleet maintenance
- Generating and processing claims
- Drivers' wages
- Attending to all queries for the branch and managing staff
Senior Rental Agent
Avis Truck Rental
05.2003 - 01.2007
- Taking reservation
- Liaising with clients
- Dispatching of vehicles
- Delivering and collecting of drivers and vehicles
- Fleet Maintenance
- Invoicing and handling queries
- Petty cash
- Avis Truck Rental: Truck/Van and Car rental company
Rental Agent
Khaya Car Rental
02.2001 - 05.2003
- Taking a reservation
- Serving customers in the kiosk
- Handling service failures
- Collecting vehicles and delivering them to clients
- Concluding the entire rental process
- Petty cash
- General office duties
Education
Diploma - Transport Management
University of Johannesburg
Diploma - Marketing
Tshwane University of Technology
Certificate - Business Practice
Technikon Pretoria
Matric Certificate -
Meridian College
Skills
- Inventory Management
- Revenue & Cost Budgets and Implementation
- Presentation and Management Reporting
- Fleet operations Management
- Sea and Air freight imports
- Customer Service
- Team Player & Leader
- Negotiation Skills
- SAP
- JDE EDWARD ORACLE
- Advance Excel with Vlook up and Pivot
- Word & PowerPoint
Languages
Sesotho
English
IsiZulu
Personal Information
Health Status: Excellent
Custom
- Reading
- Writing
- Traveling
Timeline
Self Employed Courier
Private
06.2022 - Current
Imports and Export Controller
IMCD SA
01.2019 - 05.2022
Inventory Controller
IMCD SA
09.2013 - 12.2018
Contracts Manager- Megapak
Value Logistics
08.2010 - 08.2013
Key Accounts Manager
Value Logistics
08.2008 - 08.2010
Branch Manager
Value Car Rental
01.2007 - 08.2008
Senior Rental Agent
Avis Truck Rental
05.2003 - 01.2007
Rental Agent
Khaya Car Rental
02.2001 - 05.2003
Diploma - Transport Management
University of Johannesburg
Diploma - Marketing
Tshwane University of Technology
Certificate - Business Practice
Technikon Pretoria
Matric Certificate -
Meridian College