Summary
Overview
Work History
Education
Skills
Accomplishments
Vehicle
Personal Information
References
Timeline
Generic
LORRAINE HLATSHWAYO

LORRAINE HLATSHWAYO

Johannesburg,GP

Summary

I am a conscientious person who works hard, enthusiastic and pays attention to details. I'm flexible, goal driven, quick to pick up new skills and eager to learn from others. My job experience has allowed me to develop strong time management and organizational skills which I see as being very important in one's career. My quiet demeanor marks a real sense of perseverance and a need to achieve. These are traits that will stand me in good stead in whichever direction I take. I have personal attributes that I believe make me suitable for this position:

× Motivation - Volunteer participation and Eco Club achievement demonstrate high motivation. My motivations include learning new things, the challenge of meeting the needs of the company and ensuring high quality outcomes.

× Customer Service - Assisting with the sale of products and services and supervising front of house improved my customer service skills.

× Communication - Choir performances and working in the school library has allowed the development of communication skills. I am confident communicator who understands the different styles required when working with fellow volunteers and customers.

× Business Development Manager skilled in growing sales and improving stakeholder relations. Strategically-minded in capturing new business and leveraging dynamic market opportunities. Accomplished in exceeding targets with results-driven approach.

Overview

10
10
years of professional experience

Work History

Admin & Gymnastic Coach

St Mary's School for Girls'
01.2013 - 10.2013
  • Typing and filing documents, Help organise events for the outreach program, Coaching and judging young gymnastics girls' level 1-3

Waitress, Cashier, Admin Officer

Roco Mamas Melrose
05.2014 - 01.2016
  • Waitressing - Serving customers, taking orders, customer service, Cashier - Operating the till point, taking orders face to face & telephonically, customer service
  • Administrator - GRV (capturing) stock invoices.

Cashier, Admin Officer, Jnr Floor Supervisor

Roco Mamas Bedford & Boksburg
01.2016 - 02.2017
  • Cashier - Operating the till point, taking orders face to face & telephonically, customer service, Administrator - GRV (capturing) stock invoices, Jnr Floor Supervisor - Customer service, supervising the floor, monitoring waitrons making sure they know their products and services, make sure the front of house is clean and presentable.

Sales Consultant

BDA Gym
03.2017 - 10.2017
  • Telesales - Making appointments for clients to see the gym, Sign up clients to join the gym.

Telesales, Admin, Junior Project Coordinator

Specilink cc
01.2018 - 04.2018
  • Calling construction professionals to get update on projects they're working on, Telesales - calling suppliers e.g., Slab distributors, to present our services and admin.

Temp Sales Consultant

UDM International
06.2018 - 07.2018
  • Cold calling customers and offering them life cover.

Receptionist

Planet Fitness Wanderers
09.2018 - 08.2019
  • Welcoming and tagging in clients and visitors, Doing payments & solving queries' & complaints, Answering the phone & taking down appointments and messages
  • Emails, typing, filing of notices and documents.

Sales Consultant

S2B Group
08.2019 - 01.2021
  • Door-to-door selling of home and business Fibre and LTE packages.

Debt Agent

TSL Legal
01.2021 - 06.2021
  • Calling clients in debt for Vodacom and FNB accounts.

Debt Agent

Gym Company Roodepoort
07.2021 - 04.2022
  • Responsible for collecting debt from members in arrears, Calling client database who are in arrears to make immediate payment towards their account.

Sales Executive

Raydian Document Solutions
04.2022 - 07.2022
  • Responsible for new business sales for Office Automation, Cold Calling companies to find out their cost for their current printing services, adding Service Agreements on their current/new printers.

Consumables Sales Executive

Nashua East Rand
08.2022 - 04.2023
  • Responsible for New Business sales for Office Consumables, Cold Calling companies to cross sell consumables, regular client visits, introducing new products to new and existing clients, Promoting rental deals.

Business Development Manager

Vox Telecoms
04.2023
  • Responsible for New Business sales for business fibre, Cold Calling, introducing other products to clients such as PBX, Cyber Security, Microsoft etc.

Education

National Senior Certificate (Matric) -

ATHLONE GIRLS
12.2011

Higher Certificate in Information Technology -

PC Training and Business College
12.2012

Skills

  • Team Leadership
  • Business development and planning
  • Customer Service
  • Negotiations
  • Relationship building and management
  • Client Relationship Building
  • Relationship building and rapport
  • Sales and Marketing
  • Team Collaboration
  • Account Management
  • Sales Presentations
  • Verbal and written communication
  • Lead Generation
  • Relationship Development
  • Project Management

Accomplishments

  • Awards at Athlone Girls High: Certificate of Merit as Librarian, Certificate of Merit in Eco Club, Certificate of Merit as Matric Dance Committee (MDC), Certificate of Merit in Choir, Certificate of Merit as Ambassador
  • Achievements at PC Training & Business College
  • Distinction in Web design
  • Promoted to Cashier and Junior Floor Supervisor within a period of 6 months in all 3 Roco Mamas Stores.
  • Receive Certificate of Recognition twice for reaching target at Gym Company.
  • Accomplished 3rd place in sales in November 2023 in the Business Development Management Department.

Vehicle

Yes

Personal Information

Driving License: Yes: Code 10

References

  • Chantel/Vashika, UDM International, Human Resources, 011 344 9000
  • Costa or Lara, Roco Mamas Bedfordview & Boksburg, Owners, 082 927 7696/083 269 5542
  • Caron, Specilink cc, Managing Director, 0114553205
  • Keke, Planet Fitness, Human Resources, 011 327 0606
  • Tz Dlomo, S2B Group, Managing Director, 073 020 6157
  • Human Resources, TSL Legal, 011 339 1467
  • Ryan van der Berg, Raydian, Manager, 078 051 8961
  • Lindie Nel, Nashua East Rand, Manager, 011 422 4040
  • Clara Schutte, Vox, Manager, 061 847 0271

Timeline

Business Development Manager

Vox Telecoms
04.2023

Consumables Sales Executive

Nashua East Rand
08.2022 - 04.2023

Sales Executive

Raydian Document Solutions
04.2022 - 07.2022

Debt Agent

Gym Company Roodepoort
07.2021 - 04.2022

Debt Agent

TSL Legal
01.2021 - 06.2021

Sales Consultant

S2B Group
08.2019 - 01.2021

Receptionist

Planet Fitness Wanderers
09.2018 - 08.2019

Temp Sales Consultant

UDM International
06.2018 - 07.2018

Telesales, Admin, Junior Project Coordinator

Specilink cc
01.2018 - 04.2018

Sales Consultant

BDA Gym
03.2017 - 10.2017

Cashier, Admin Officer, Jnr Floor Supervisor

Roco Mamas Bedford & Boksburg
01.2016 - 02.2017

Waitress, Cashier, Admin Officer

Roco Mamas Melrose
05.2014 - 01.2016

Admin & Gymnastic Coach

St Mary's School for Girls'
01.2013 - 10.2013

National Senior Certificate (Matric) -

ATHLONE GIRLS

Higher Certificate in Information Technology -

PC Training and Business College
LORRAINE HLATSHWAYO