Lorraine Desire Ndimande

Administration Duties

• Project Assistance & Coordination
• National Projects Tracker
• Implementation Scheduling
• Communication & Documentation
• HR Administration Support
• Fleet Management
• Accommodation & Travel Logistics
• IT & Technical Support
• General Administrative Duties
• Planogram Management
• Supplier Communication
• Calendar & Meeting Coordination:

Field Manager Duties

• Retail Operations Collaboration:
• Liaise with retail operations in respect of new business, store revamps.
• Liaise with retailers with regards to store reviews, and reports detailing store performance.
• Meet with ROMS and retailers to discuss and solve underlying issues and problems the store may be facing.
• Frequently sending out centralized floor plans and assortment planning to the retail operations team.
• Collating and maintaining floor plans:
• Ensures that all floor plans the department is receiving are checked against the register with DRG number recorded.
• Ensure that the store gets an updated copy.
• Data Management:
• Data Capturing and Validation: Accurate and timely input of data into various systems, ensuring data integrity and reliability.
• Database Management: Organizing, updating, and maintaining databases to facilitate easy access and retrieval of information.
• Data Analysis: Extracting meaningful insights from data through analysis, generating reports/surveys, and presenting findings to support decision making.
• Communication:
• Email and Calendar Management: Efficiently managing email correspondence, scheduling appointments, and organizing meetings using digital tools.
• Documentation: Creating and maintaining documents, manuals, and procedural guides to streamline processes.
• Reporting:
• Managing and aligning new products with the space planning platform and

• Operations duties:
• Collect and capture timesheets and submit to HR.
• Consolidate vehicle log sheets and submit to fleet controller.
• Consolidate vehicle inspection report and submit to Fleet Controller.
• Ensure that vehicles have cross-border papers.
• Create and maintain an updated schedule of FM & Supervisors driver’s license expiry dates as well as (where necessary) FM, Supervisor & Merchandisers passport expiry dates.
• Request Supervisors/merchandisers meal allowance/accommodation when travel is required.
• Weekly planning distribution to agents and suppliers.
• Marketing duties:
• Collate and capture drop counts and update server on quarterly basis as well as control documentation.
• Assist Marketing coordinator with concepts.
• Assist marketing coordinate with weekly NPI/NPP and discontinued process.
• Update plonogram folder used by the merchandisers and team.
• Maintain file server with all updated planograms.
• Excel ranging files for suppliers.
• Maintain cluster matrix for the region.

• Capturing store or retailer orders using AS400.
• Helped controllers promote or sell stock on promotion.
• Ensure all supplier orders are allocated to stores.
• Supplier/customer/retail management and managing response times and follow-up calls.
• Effective communication with retailers.
• Marketing administration support.
• Punch in orders correctly in the system, whilst ensuring that the codes and quantities are correct.
• Ensuring that delivery dates are in line with the Retailers requirements.
• Making all changes requested by Retailers timeously.
• Substitution of products on promotion.
• Problem solving i.e., any issues that retailers face e.g., overcharges, wrong products received, picking errors, wrong quantities of products received etc.
• Carrying out any reasonable tasks requested by management (ad hoc duties).

• Assisted in the receiving department using SIGMA.
• Received stock from different suppliers and the DC.
• Checked and Captured invoices upon delivery.
• Ensured stock is packed and maintain accurate stock records.
• Loaded and unloaded trucks and containers in accordance with shipping and receiving specifications.
• Communicated with coworkers and supervisors to coordinate shipping and receiving.
• Collaborated with other departments to resolve discrepancies between invoice and receiving documents.