LORINDA BROODRYK

Responsible for leading the Projects Division and overseeing project logistics, road freight operations, customer relationships, team performance, operational governance, financial oversight, pricing support, supplier management and business development activities.

• Lead and oversee complex logistics projects from planning through to final delivery.
• Manage project cargo, breakbulk, abnormal transport, heavy-haul, road freight, air freight and sea freight operations.
• Coordinate internal teams, clients, suppliers, transport providers and regulatory stakeholders.
• Support project estimating, tender responses, pricing reviews and commercial proposals.
• Manage key customer relationships and ensure service delivery excellence.
• Monitor operational performance, profitability, invoicing and margin improvement opportunities.
• Provide guidance on customs compliance, tariff classifications, NRCS applications and regulatory requirements.
• Lead team development, operational support, mentoring and performance management.
• Drive process improvements, risk mitigation and operational governance initiatives.
• Support business development activities, industry networking and customer growth opportunities.
• Managed recurring cross-border mining equipment projects into Zambia involving RORO coordination, customs management and specialized transport solutions.
• Coordinated heavy-haul and abnormal-load transformer deliveries requiring route planning, permit management and compliance oversight.
• Delivered project logistics solutions across mining, agriculture, renewable energy and industrial sectors
• Supported division growth through operational leadership, customer retention, team development and strategic account management

• Planned operational workflows and coordinated logistics projects to enhance service delivery.
• Managed client relationships and provided operational support for road, air, and sea freight shipments, ensuring timely delivery.
• Investigated logistics challenges and developed practical solutions to meet customer requirements.
• Coordinated teams and service providers to meet deadlines and achieve operational objectives.
• Identified innovative solutions for logistics and supply chain challenges.
• Built strong relationships with customers, suppliers and operational teams.
• Supported customer retention and business development initiatives.
• Prepared management reports and communicated project performance to stakeholders.

• Supported business growth through customer service and sales initiatives.
• Coordinated multiple projects, prioritising tasks to meet deadlines and enhance workflow efficiency.
• Investigated and resolved operational issues, enhancing service delivery and customer satisfaction.
• Coordinated multiple projects using prioritisation and effective time-management skills.
• Collaborated with teams to implement effective operational solutions.
• Planned tasks and workflows to achieve operational goals and meet deadlines.
• Supported business growth by implementing customer service strategies and driving sales initiatives.
• Prepared management reports on operational progress and performance.

• Invoice Verification: Match vendor and carrier invoices with shipping orders and bills of lading to ensure correct pricing.
• Document Management: Handle letters of credit, commercial invoices, and customs documents to release cargo smoothly.
• Credit Control: Monitor customer accounts, track outstanding payments, and follow up on overdue freight charges.
• Cost Allocation: Record and assign shipping expenses, port fees, and duties to the correct customer accounts or job files.
• Reconciliation: Compare bank statements and ledger accounts against daily logistics transactions to catch errors.
• Data Entry: Input financial data and billing details into the company’s enterprise resource planning or logistics software.
• Dispute Resolution: Fix billing errors or mismatched charges between vendors, sales teams, and clients.
• Report Preparation: Generate aging reports for unpaid invoices and daily cash flow summaries for managers.

• Coordinated air and sea freight shipments from collection points to warehouse facilities, ensuring timely delivery.
• Processed shipping documentation and opened shipment files.
• Calculated freight costing for imported stock received from international suppliers.
• Captured and maintained comprehensive shipment records to support tracking and compliance.
• Ensured shipment information aligned with supporting documentation.
• Calculated freight costs for imported stock from international suppliers, aiding in budget management.