Loraine Musah Mhlanga
Process Controller
Boksburg,Gauteng
Summary
A great team player, hardworking, always ready to acquire knowledge, places particular emphasis on confidentiality and accuracy. Able to function in a highly pressured environment. Now looking for a position that will challenge and offer the opportunity to grow. Ambitious individual with experience in process control strategies and new process implementation. A confident Process Controller with exemplary math, communication, and leadership skills. Hardworking and passionate job seeker with strong organizational skills eager to constantly learn. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
12
12
years of post-secondary education
Work History
PROCESS CONTROLLER
PepsiCo
Wadeville
11.2019 - Current
- Ensuring processes run smoothly and efficiently, Monitor and control mixing process through SCADA systems and procedures, Identifying problems with process and figuring out how to resolve them, Recording information about processes to ensure safety measures are being followed, Coordinating with other departments to ensure that process runs smoothly, Provides supervisor with feedback on work progress
- Improved production efficiency by optimizing process control strategies and implementing data-driven adjustments.
- Assisted with root cause analysis efforts following incidents or near-misses, developing corrective actions to prevent recurrence.
- Streamlined communication between departments, effectively addressing process-related concerns and fostering collaborative work environment.
- Coordinated with vendors on equipment upgrades, ensuring seamless integration into existing systems without disrupting operations.
- Conducted regular audits of control systems, ensuring optimal performance and identifying areas for improvement.
- Maintained meticulous documentation of all process changes, enabling accurate knowledge transfer among team members during shift handovers.
- Collaborated with engineering teams to design innovative solutions for persistent process control issues, resulting in improved system reliability.
- Supported continuous improvement initiatives by actively participating in Lean Six Sigma projects aimed at optimizing overall plant performance.
- Wrote all documentation in regards to process procedures and made updates whenever changes were implemented for overall improvement.
- Followed safety protocols while handling hazardous materials.
- Monitored product quality at all stages of production process.
- Provided feedback to production team regarding product quality.
- Championed culture of safety and compliance within organization, regularly reinforcing best practices through training sessions and ongoing communication effort
- Enhanced product quality by closely monitoring key process parameters and making necessary adjustments in real time.
- Developed new standard operating procedures to improve overall plant safety and compliance with regulatory requirements.
- Adhered to security measures and procedures to promote health and safety of all employees.
- Described engineering-related information in terms that could be easily understood by non-technical personnel.
- Recorded inspection and test results on data sheets.
- Handled troubleshooting of operational issues, ceasing operations whenever conditions were hazardous.
- Assisted in developing inspection and testing protocols.
- Updated quality control records and reports.
- Sampled products to verify compliance with standards
- Investigated customer complaints to take necessary corrective actions.
- Examined products for imperfections and defects.
- Coordinated with systems partners to finalize designs and confirm requirements.
- Operated and maintained testing equipment.
- Followed standard operating procedures for inspections and tests.
MAKEUP ARTIST | FACILITATOR
Kenosis Beauty
Soweto
09.2017 - 09.2018
- Assisting Employer, receive cash, dealing with customers, Teaching students.
- Assisted in marketing efforts by creating visually appealing content showcasing various makeup styles, attracting new clientele.
- Streamlined appointment scheduling and management processes, improving overall efficiency in studio.
- Meticulously documented client records, efficiently tracking preferences and allergies to ensure personalized experiences during subsequent appointments.
- Worked closely with fellow Makeup Artists to share knowledge, elevating overall team expertise in various techniques.
- Conducted makeup workshops and demonstrations, educating clients on current trends and techniques.
- Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
- Contributed to increased sales of beauty products by demonstrating their benefits during makeover sessions.
- Advised clients on proper skincare routines, promoting healthy skin as foundation for flawless makeup application.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Collaborated with photographers and stylists to achieve desired looks for photoshoots, ensuring high-quality results.
- Maintained hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Developed strong relationships with vendors in industry, securing competitive pricing on high-quality products for studio's inventory.
- Supported production teams on film sets by maintaining actors'' makeup throughout shoot days, ensuring continuity and consistency within scenes.
- Continuously pursued professional development opportunities by attending industry conferences and workshops, staying current on new trends and techniques.
- Guided clients through pre-event trials to determine optimal colour palettes and styles that complement their individual aesthetic preferences.
- Transformed clients'' appearances using advanced contouring techniques, enhancing features for special occasions or events.
- Increased customer loyalty through exceptional service and tailored makeup applications.
- Mastered extensive range of cosmetics products, enabling versatile service offerings tailored to diverse clientele needs.
- Established rapport with clients by attentively listening to their needs and preferences, cultivating repeat business.
- Sanitized makeup tools to avoid spread of infection.
- Kept up to date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Applied makeup in accordance with clothing style.
- Conducted consultations to understand client's desired look.
- Scheduled onsite and offsite makeup appointments for clientele.
- Enhanced leadership abilities and expertise by delivering forward-thinking training to over 50 students on different occasions.
Education
Certificate (yet To Be Received From Pepsico) - First Aid Level 2
Ever Do Group
PepsiCo Wadeville 03.2024 - 03.2024
Certificate, South Africa - Frontline Manager Development Programme
Optimum Learning Technologies Under PepsiCo
Isando 04.2022 - 04.2024
Certificate - SHE Represantative Course
NOSA College
Midrand, South Africa 02.2022 - 02.2022
PURSUING CHEMICAL ENGINEERING DIPLOMA - Chemical Engineering
JOHANNESBURG INSTITUTE OF ENGINEERING AND TECHNOLOGY (TVET COLLEGE)
Johannesburg, South Africa 03.2017 - 05.2019
CERTIFICATE - Makeup Artistry
KENOSIS BEAUTY
Soweto, South Africa 01.2017 - 03.2017
MATRIC -
JOHANNESBURG POLYTECH INSTITUTE
Johannesburg 01.2008 - 04.2015
Skills
InternetPlanning and OrganisingWorking with PeopleFollowing instructions & proceduresTime managementCustomer serviceCommunication skillsSelf-confidence and interpersonal skills to interface with people at all levels
Ability to work under pressure and operate independently on high level
Great attention with quality and accuracyExcellent verbal and written communication proficiency in EnglishHigh stress tolerance
Accomplishments
- Participating in a career guide programme and graduated
- Makeup teacher/Facilitator
Custom
South African, 08/21/96, 0732255818, mhlangamusah@gmail.com, Protea Glen, Soweto, Code 10, Single, 1, English, Ndebele, Zulu, Tsonga, Negotiable, Immediately
Custom
- MAKEUP TEACHER/FACILITATOR, 2018
- PROCESS CONTROLLER, 2019 - Present
Custom
- Kenosis Beauty, Mr Bongani Radebe, 0739512826
- PEPSICO, Mr Fundile Mnisi, 0825801467
- Johannesburg Institute Of Engineering And Technology, Mr Xavier Masukusa, 0671370350
Timeline
Certificate (yet To Be Received From Pepsico) - First Aid Level 2
Ever Do Group
03.2024 - 03.2024
Certificate, South Africa - Frontline Manager Development Programme
Optimum Learning Technologies Under PepsiCo
04.2022 - 04.2024
Certificate - SHE Represantative Course
NOSA College
02.2022 - 02.2022
PROCESS CONTROLLER
PepsiCo
11.2019 - Current
MAKEUP ARTIST | FACILITATOR
Kenosis Beauty
09.2017 - 09.2018
PURSUING CHEMICAL ENGINEERING DIPLOMA - Chemical Engineering
JOHANNESBURG INSTITUTE OF ENGINEERING AND TECHNOLOGY (TVET COLLEGE)
03.2017 - 05.2019
CERTIFICATE - Makeup Artistry
KENOSIS BEAUTY
01.2017 - 03.2017
MATRIC -
JOHANNESBURG POLYTECH INSTITUTE
01.2008 - 04.2015