Summary
Overview
Work History
Education
Skills
Additional Information
Software
Timeline

Lonwabo Pewana

Internal Auditing
Cape Town

Summary

Dynamic and detail-oriented professional with a proven track record at BlackOps Security Solution, excelling in risk management and strategic planning. Demonstrated exceptional multitasking and analytical thinking while supporting law enforcement investigations and enhancing security protocols, ensuring a safe environment for operations. Committed to professionalism and teamwork in all endeavors.

Overview

7
7
years of professional experience
1
1
year of post-secondary education
2
2
Languages

Work History

Controller

BlackOps Security Solution
Cape Town
03.2023 - Current
  • Watched both live and recorded video surveillance footage.
  • Assisted law enforcement with investigations by providing relevant CCTV footage when required.
  • Recorded time, date and location of incidents.
  • Supported effective decision-making during critical incidents by providing real-time information from CCTV monitoring operations.
  • Investigated prior incidents on CCTV to prepare reports for local authorities.
  • Demonstrated excellent multitasking abilities while managing multiple screens simultaneously without compromising attention to detail or situational awareness.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Examined doors, windows and gates to verify security.

Educator Assistant

Vulindaba J.S.S
Elliotdale
01.2021 - 08.2022
  • Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
  • Assisted lead teacher in the monitoring of student progress and updating required documentation, ensuring accurate records for each learner.
  • Supervised students during lunch breaks, recess, field trips, and other school-related events, maintaining a positive atmosphere conducive to learning.
  • Provided one-on-one tutoring support outside of regular school hours for students requiring additional assistance with coursework or test preparation.

Sales Assistant

Studio 88
BUtterwoth
11.2018 - 02.2020
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Monitored customers for signs of security concerns and escalated issues to management.

Education

Grade 12 - Science

Ngangolwandle J.S.S, Elliotdale, South Africa
01.2014 - 12.2014

Skills

Teamwork and collaboration

Additional Information

MONITORING SYSTEMS

- Hikcentral

- DSS

- Smart PSS

- Teamviewer

- Italk PTT


POC STOCK LOADING

- Verifying stock before loading

- Verifying transportation details

- Checking correspondence with customer orders

- Pre-staging orders for customers

- Comparing pre-stacked stock with stratowm system

-

Software

EXCEL, WORD AND OUTLOOK

Timeline

Controller - BlackOps Security Solution
03.2023 - Current
Educator Assistant - Vulindaba J.S.S
01.2021 - 08.2022
Sales Assistant - Studio 88
11.2018 - 02.2020
Ngangolwandle J.S.S - Grade 12, Science
01.2014 - 12.2014
Lonwabo PewanaInternal Auditing