Summary
Overview
Work History
Education
Skills
Certification
Timeline
AssistantManager
LONJE MARE

LONJE MARE

Office Manager & Accounts Manager
Paarl

Summary

Seasoned Office Manager, PA, Creditors & Debtors Clerk offering leadership experience in administrative positions. Well-versed in office and accounts practices and procedures. Top-notch management abilities in financial, personnel and clerical areas. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Offering these skills and strong work ethic. Strong leader and problem-solver. Uses independent decision-making skills and sound judgment to positively impact company and personal success. Multi-tasking Manager well-known for creating a positive workplace. g. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. . Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience
3
3
years of post-secondary education
20
20
Certifications
3
3
Languages

Work History

Office Manager & Account Manager

L&L Architects
Paarl, South Africa
06.2021 - Current
  • Maintained computer and physical filing systems.
  • Managed office operations while scheduling appointments for department managers.
  • Coordinated special projects and managed schedules.
  • Updated reports, managed accounts, and generated reports for company database.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Reported to senior management on organizational performance and progress toward goals.
  • Delivered performance reviews, recommending additional training or advancements.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Established team priorities, maintained schedules and monitored performance.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Rental Agent & Admin Assistant

Hanlie's Properties
Paarl, South Africa
11.2019 - 02.2021
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Screened customers by checking credit, employment and rental history to protect property owner investments.
  • Completed detailed assessments, effectively implementing comprehensive home consultation process.
  • Kept updated on property listings to provide prospective tenants with most current information on available properties.
  • Managed payments and billing for rental properties by paying bills for utilities and maintenance with rental income and issuing profits to owners.
  • Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
  • Arranged for cleaning and upkeep to keep properties presentable for potential tenants.
  • Drafted and reviewed lease agreements to lay out terms and conditions of rental and protect owner and renter rights.
  • Handled maintenance and repair requests to keep properties in good condition and maintain renter satisfaction.
  • Collected rent and security deposits to provide timely payments to property owners.
  • Kept up-to-date rental records and customer information in company systems to track client interests and preferences.
  • Provided callers with product and customer service information to foster brand loyalty.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Determined clients' needs and helped select appropriate rentals fulfilling requirements.
  • Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
  • Managed multiple tasks in high-volume environment.
  • Responded quickly to customer inquiries, answering questions and offering insight into products.

Debtors Clerk

Liquorgistics
Paarl, South Africa
07.2016 - 10.2019
  • Handling debtors of 4 wine farms: Boland, La Couronne, Mitchells Brewery, Louisvale – delivery to all provinces in SA
  • Work with delivery company on daily basis Liquor Runner ( all over the country)
  • Reconcile payments made to orders delivered
  • Receive bank statements daily, or draw online banking and identify payments received
  • Receive remittance advice from retailers
  • Allocate payments received to relevant accounts and invoice numbers
  • Identify variations between amounts invoiced and paid and investigate the reason for variations
  • Check POD for any delivery inscriptions
  • Phone customers to collect short or non payment
  • Phone client so sort out sort or non payment
  • If products need to be returned arrange written credit from depot
  • Where product need to uplifted, complete upliftment form and send to depot
  • Arrange collection of returns and upliftments with depots
  • Process credit note and upliftment credit on Pastel, send credit notes to depots (PE, JHB,CPT and Bloem
  • Process accounts receivable reports
  • Draw daily accounts receivable information on each client from Pastel, export to Excel and send to client in format required
  • Process regular invoicing report
  • Draw information regarding invoices transacted to each customer from Pastel in terms of reporting cycle
  • Process monthly age analysis report
  • Check Credit Application Forms
  • Record information regarding product promotions
  • Detailed knowledge of PnP, Checkers, Spar and Makro accounts –statement uploads, checking claims online and extracting remittances from different portals, Starting up debtors system first on excel and then on Great Plains
  • Collecting all outstanding debtors money
  • Created own filing system
  • Sorting out queries
  • Checking daily on bank statement if money was paid from debtors
  • Daily updating debtors system as money comes in
  • Weekly reporting to accountant & financial manager as to what has been be paid, what will possibly be paid in following week as well as amount outstanding for each debtor and what percentage each debtors owes towards outstanding amount on City ledger and General ledger
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Passionate about learning and committed to continual improvement.
  • Developed strong organizational and communication skills through coursework and volunteer activities.

Creditors Clerk

IDS
03.2014 - 06.2016
  • Daily tasks:
  • Receiving Orders and POD’s from buyer
  • Linking invoices to Order, making sure prices and quantities correlate
  • Capturing invoice on Pastel
  • Paying the sub contractors – from FNB account for food and petrol on daily basis
  • Working closely with Financial manager and accountant as well as debtors clerk
  • Paying COD accounts (high volumes) daily- loading payments on FNB on daily basis, debtors clerk authorised and we paid accounts
  • Make sure project managers sign off on their project invoices (expenses)
  • Weekly tasks:
  • Making sure all COD accounts was paid during the week – pay the COD’s not paid
  • Paying subbies weekly wages as well as food and petrol money for weeks work on site, in correlation with the Sub contractor Manager, checking that payment amounts are correct then loading CSV file on FNB
  • Paying all Factory workers in correlation with payroll manager, double checking hours, wages and then loading CSV files on FNB, when payment has been done check that payments get correctly allocated
  • Monthly tasks:
  • Making sure I have received all Statements from clients
  • Making sure I have received all invoices from clients
  • Making sure I have the paper work Orders as well as GRN/GRV and that prices and quantities are correct, if not communicate problem with buyer
  • Putting all invoices on Pastel, make sure remittance and statement correlate and then do a recon
  • I made and used my own recon sheet
  • I then put all payments on CSV file , uploaded on the bank after recons was checked by accountant and then uploaded it unto the bank
  • After payments was made I allocated all payment to customers account, as well as sub contractor accounts
  • Working within deadlines cut off 20th of every month
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Produced high-quality communications for internal and external use.
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Verified transactions, product orders and shipping dates and entered information into databases and reports.
  • Reconciled accounts receivable to general ledger.

PA to Executives and Creditors Clerk

Freshgold SA Export
Durbanville, South Africa
01.2007 - 03.2015
  • Recon of Creditors – monthly Receiving of Invoices – link with GRN’s both fruit and Lugs
  • Follow up on creditors queries + resolve differences
  • Capture invoices on Pastel to correct supplier and general ledger code
  • Prepare payment requisitions + sending of remittances to suppliers
  • Adequate and up to date filling
  • Assist with year end requirements
  • Deadline driven Ordering of stationery, and office supplies Administrative work Answering of telephones Purchusing of all monthly food consumables PA to CEO
  • Organising of small events,monthly events as well as year end functions
  • Organising of:
  • Catering
  • Venues
  • Decorations
  • Invitations
  • Budgets
  • Catering for all Board meetings
  • Organising of Trips local as well as overseas
  • Car hiring, accommodation,airplane tickets, :
  • Doing recons
  • Writing out cheques
  • Paying of creditors
  • Sorting out queries
  • Doing payment requisitions
  • Printed bank statements on daily basis checking deposits and payments
  • Transferring money when needed from one internal account to another internal account
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Paid attention to detail while completing assignments.
  • Passionate about learning and committed to continual improvement.
  • Ran errands and provided general office support in a professional environment.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed strong communication and organizational skills through working on group projects.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Learned and adapted quickly to new technology and software applications.

Accounts Assistant, Debtors, Creditors Clerk

Sante Hotel and Wellness Centre
Paarl, South Africa
01.2006 - 04.2007
  • Accounts assistant: Faxing, Filing, making photocopies Receiving of post & canalising it Writing out cheques and depositing it Doing all administrative work
  • Creating a new filing system for accounts offices
  • Taking minutes of all meetings sending them out to all who attended
  • Writing up manual cashbooks, debtors, creditors receipts & creditors payments & cheque book
  • Capturing all cashbooks into accounting system ACCPAC (debtors, debtors & cheque book)
  • Working closely with purchaser & accountant on daily basis
  • Have done purchase orders
  • Doing cash flow daily on excel spread sheet
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.
  • Maintained clean and organized files by keeping accounts payable records up-to-date.
  • Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
  • Used accounting software to prepare weekly and monthly financial reports.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Managed tax drawers, resolved variances and filed company receipts.
  • Provided meeting support by taking minutes and dictations.

Manger

Debonairs Pizza Paarl where
07.2005 - 12.2005
  • Duties include: Working hands on with customers,
  • Handling front of house chores
  • Petty cash on a daily basis,
  • Basic bookkeeping,
  • Filling,
  • Stock control,
  • Paying and receiving stock on a daily basis Training people.

Girl Friday, DSL Courier Services
Bournemouth
02.2004 - 03.2005
  • I travel to the UK, London and I stayed in, Receiving of clients
  • Petty cash (Reimbursing and managing)
  • Customers telephone services
  • All administration duties

Saddles Steak Ranch
04.2002 - 02.2004
  • Responsible for selling, merchandising and serving of products
  • Responsible for housekeeping duties. Involved in management duties of balancing stock sheets, stock take, till operation, delegating of tasks
  • Training of new waiters

All-It
06.2000 - 12.2001
  • Receiving & Canalising of post Handling &Reimbursing of Petty Cash Faxing, Filling, Emailing, Answering of
  • Company phones
  • Filling out of credit application forms
  • Assisting clients in filling out forms
  • Capturing of information on daily basis
  • Reason for leaving company closed down (lack of funds)

Education

Diploma - Marketing

Stellenbosch College
Stellenbosch
02.2000 - 02.2002

Basic Computer Course - Excel, Word, Outlook

Koinonia
Paarl
01.2001 - 07.2001

PA to CEO

PA Short Course
Durbanville, WC
06.2007 - 12.2007

Diploma - Finance

Financial Management
Paarl, WC

Skills

PERSONAL DETAILSundefined

Certification

Reading Excellent

Timeline

Office Manager & Account Manager

L&L Architects
06.2021 - Current

Rental Agent & Admin Assistant

Hanlie's Properties
11.2019 - 02.2021

Debtors Clerk

Liquorgistics
07.2016 - 10.2019

Creditors Clerk

IDS
03.2014 - 06.2016

PA to CEO

PA Short Course
06.2007 - 12.2007

PA to Executives and Creditors Clerk

Freshgold SA Export
01.2007 - 03.2015

Accounts Assistant, Debtors, Creditors Clerk

Sante Hotel and Wellness Centre
01.2006 - 04.2007

Manger

Debonairs Pizza Paarl where
07.2005 - 12.2005

Girl Friday, DSL Courier Services
02.2004 - 03.2005

Saddles Steak Ranch
04.2002 - 02.2004

Basic Computer Course - Excel, Word, Outlook

Koinonia
01.2001 - 07.2001

All-It
06.2000 - 12.2001

Diploma - Marketing

Stellenbosch College
02.2000 - 02.2002

Diploma - Finance

Financial Management

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LONJE MAREOffice Manager & Accounts Manager