Londiwe Isabel Khanyile
Administration/ Cashier
5871 Mkhiwane Road, KwaNdengezi,Durban
Summary
I am a disabled woman with extensive expertise in various fields. Maintains a professional look and behavior while expertly completing given tasks with an emphasis on quality. Dependable and quick-learning team player with strong communication and organizational abilities. Experience providing customer service and administrative excellence, including clerical support and public contact. Excels at calendar management, scheduling, data entry, and database administration. Professional with extensive administrative experience who is well-organized. Driven to improve overall efficiency while managing filing systems and screening and answering several phone lines on a regular basis.
Overview
10
10
years of professional experience
Work History
Receptionist
PMI Training Academy
Pinetown
06.2022 - 05.2023
- Managed multiple tasks and met time-sensitive deadlines.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
Business Administration Intern
Grand Gaming (KZNSlots)
Durban
05.2021 - 04.2022
- Drafted professional memos, letters, and marketing copy to support business objectives and growth.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Kept reception area clean and neat to give visitors positive first impression.
- Screened visitors and issued badges to maintain safety and security.
- Created and managed project plans, timelines and budgets.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Retail Shop Assistant
Clicks
Durban
06.2013 - 08.2015
- Assisted customers with prompt and polite support in-person and via telephone.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Greeted customers entering store and offered assistance with requirements.
- Remained calm and composed in tense situations involving angry or upset customers.
- Checked incoming orders and organized new stock.
- Completed daily tasks accurately and on-time to support shop needs.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to encourage purchases.
- Conducted demonstrations to highlight features and benefits of products.
Education
High School Diploma -
Ndengetho High School
KwaNdengezi, South AfricaCertificate - Business Administration
Pmi Training Academy
Durban, South AfricaBachelor of Education - Education in Intermediate Phase
UNISA
Durban, South Africa2025
Skills
- Mail Handling
- Sorting and Labeling
- Meeting Preparation
- Business Correspondence
- Telephone Skills
- Security Awareness
- Staff Management
- Expense Reporting
- Business Operations Understanding
Languages
English
Advanced (C1)
Timeline
Receptionist
PMI Training Academy
06.2022 - 05.2023
Business Administration Intern
Grand Gaming (KZNSlots)
05.2021 - 04.2022
Retail Shop Assistant
Clicks
06.2013 - 08.2015
High School Diploma -
Ndengetho High School
Certificate - Business Administration
Pmi Training Academy
Bachelor of Education - Education in Intermediate Phase
UNISA
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