Londiwe Hazel Sikhakhane

• Managing Office operation.

Overseeing the day-to-day activities of the office.

• Management of teams on the ground.

Ensuring the smooth run of 100 participants working on the ground.

• Maintaining filling system, data entry and keeping records.
• Support the recruitment , onboarding , and training of new employees.
• Processing Payroll
• Submission of Monthly reports
• Attend weekly meetings

• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained electronic and paper filing systems for easy retrieval of information.
• Tracked office supplies and restocked low items to keep team members on-task and productive.

• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
• Greeted guests in with friendliness and professionalism.

• Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
• Maintained high safety standards to ensure secure workplace for all employees and visitors.

• Exceeded performance targets in key metrics, earning recognition from management for outstanding contributions to the team''s success.
• Worked closely with supervisors to identify areas of improvement in daily operations, resulting in more efficient workflows.
• Developed positive relationships with colleagues across departments, fostering a collaborative work environment conducive to achieving shared goals.
• Maintained a clean and organized workspace, ensuring a safe and efficient work environment.
• Promoted a positive company image by consistently delivering excellent customer experiences that led to repeat business.
• Received positive feedback from supervisors for consistent high performance in job duties.