Hi, I’m
Londiwe Sithole
Administrator
HILLCREST,KZN
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Dynamic Sales & Admin Manager with a proven track record at Master Carpets & Flooring & Lubelu Flooring, enhancing customer satisfaction and boosting sales through strategic planning and relationship building. Expert in negotiation and problem-solving, adept at fostering client loyalty and executing effective business strategies. Demonstrates exceptional multitasking and communication skills, ensuring operational excellence and administrative improvement.
Knowledgeable Administrative Manager uses operational experience to inform strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales & Admin position. Ready to help team achieve company goals.
Overview
20
years of professional experience
1
Certificate
Work History
Lubelu Flooring
Sales & Admin Manager
09.2022 - Current
Job overview
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
Master Carpets & Flooring
Sales, Creditors & Debtors Assistant
07.2004 - 08.2022
Job overview
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Assisted manager in all aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Supported senior management to make informed decisions, conducting thorough market research.
- Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
- Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
- Strengthened supplier relationships by negotiating favorable terms and managing contracts efficiently.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Completed daily logs for management review.
- Increased customer service success rates by quickly resolving issues.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
Institute Of Business Management And Information TDurban, South Africa
No Degree from Secretarial And Office Administration
04.2001
Skills
Documentation and control
Timeline
Sales & Admin Manager
Lubelu Flooring
09.2022 - Current
Certified [Sales], [Belgotex ]
05-2019
Sales, Creditors & Debtors Assistant
Master Carpets & Flooring
07.2004 - 08.2022
Institute Of Business Management And Information T
No Degree from Secretarial And Office Administration
04.2001
Certification
Certified [Sales], [Belgotex ]
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 6 staff members.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteImportant To Me
Career advancementWork-life balanceFlexible work hoursWork from home optionTeam Building / Company RetreatsHealthcare benefitsLanguages
English
Advanced (C1)
Xhosa
Intermediate (B1)
Zulu
Bilingual or Proficient (C2)
Interests
Reading
Playing Tennis
Affiliations
- Ukuza, Durban, KZN
- Dhuvha, Phongolo
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