Londiwe Shabane
Pietermaritzburg,KZN
Summary
Experienced professional educator with a robust skill set in office administration, classroom management, content delivery, communication, and Microsoft Office Suite. Demonstrates exceptional attention to detail and accuracy in invoicing and record-keeping, complemented by strong collaboration and telephone etiquette. Proficient in problem solving, planning, organising, data capturing, logistics, bookkeeping, customer service, programming languages, database management, cyber security, calendar scheduling, data entry speed, basic graphic design, and process improvement initiatives. Committed to leveraging these competencies to drive efficiency and innovation within a dynamic organisation.
Specialise in administrative support with focus on organisation and customer service. Can streamline office operations, ensuring smooth workflow and optimising productivity. Unique skills in time management and multitasking combined with aptitude for problem-solving make it possible to meet and exceed business objectives.
Offering strong organisational skills and ability to multitask in diverse environments.
Overview
11
11
years of professional experience
4029
4029
years of post-secondary education
Work history
Administrative assistant
Asman’s optical
PIETERMARITZBURG, KwaZulu-Natal
04.2024 - 03.2025
- Data capturing
- Data base management(MySQL,MongoDB,PostgreSQL)
- D6 Connect( MQTT,HTTP,IoT)
- Stock take
- Coding and Robotics(Robotics programming languages &Robotics communities)
- Scheduling appointments(Digital calendars,Calendly,Setmore and Booker)
- Invoicing & Ordering jobs(sage)
- Filing & Organising the cabinet
- Receiving phone calls & Emails
- Directing calls accordingly
- Stock management
- Receiving patients/visitors
- Contributed to team effort by accomplishing related results as needed.
- Streamlined administrative processes for increased efficiency in the workplace.
- Expedited document filing system with a new, organised method.
- Submitted timely reports which provided critical updates on various projects.
- Carried out day-to-day duties accurately and efficiently.
Educational assistant
Pietretief Primary School
Pietermaritzburg, KwaZulu-Natal
03.2023 - 09.2023
- Preparing materials for the lesson
- Entering learners progress on SA SAMS
- Assisting with special projects-using Microsoft office 365
- Ensure learners safety
- Organising classroom
- Reinforced behavioural guidelines to maintain order in classroom.
- Facilitated parent-teacher meetings promoting open lines of communication about student progress.
- Fostered a positive learning environment for students' development.
- Promoted interactive learning by incorporating technology into lessons.
SGB Educator
Masikhuthale Public Secondary School
Elliot, Eastern Cape
11.2019 - 05.2021
- Facilitated regular parent-teacher meetings, enhancing communication regarding student progress and issues faced in class.
- Improved student participation, leading to improved classroom productivity by establishing a reward-based system.
- Promoted healthy competition amongst students through engaging activities leading to an increase in motivation levels.
- Applied differentiated teaching methods to cater to varied learning styles within one class.
- Introduced new teaching tools including digital resources, contributing towards modernisation of the classroom environment.
- Collaborated effectively with parents to support students' education, resulting in improved student performance at home and school.
- Engaged students fully with interactive lessons and hands-on learning opportunities.
- Cultivated a love for learning amongst students by presenting subjects in exciting ways which captured their interest level.
- Strengthened student comprehension for increased academic success by introducing unique learning strategies.
- Created an inclusive classroom environment, promoting diversity and mutual respect amongst students.
- Worked closely with special needs children, providing tailored lessons that accommodated their unique learning requirements.
- Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities through creative art subject.
- Taught student's important points to prepare for examinations and assessments.
- Updated course materials, content and delivery.
- Offered counselling to help students deal with academic, personal and behavioural issues.
volunteer educator
Willowfountein intermediate school
Pietermaritzburg, KwaZulu-Natal
01.2017 - 12.2018
- Collaborated with fellow teachers on curriculum planning for comprehensive coverage of subjects.
- Teaching EMS, Maths and Life Orientation in grade 7
- Teaching Economics and Business Studies in grade 11
- Enforced discipline in the classrooms by setting clear behavioural expectations for students.
- Created a safe and inclusive classroom atmosphere, fostering respect amongst students.
- Prepared engaging lesson plans to foster enthusiasm for learning among students.
- Participated in staff training sessions to stay updated on best teaching practices.
- Encouraged open communication with parents about their child's progress at parent-teacher meetings.
- Delivered clear and concise explanations of complex mathematical concepts for better understanding.
- Administered regular quizzes and assessments to track student progress.
- Provided extra assistance to students with learning disabilities to maximise potential.
Part-time Cashier
Sutherland spar
Mthatha, Eastern Cape
02.2014 - 10.2016
- Handling customer payments
- Managing cash handling
- Greet and assist customers
- Handle customer complaints
- Participating in inventory management
- Processing transactions
- Used Point of Sale system efficiently, speeding up transactions.
- Collaborated closely with store management for daily operations success.
- Handled returns and exchanges following company policies, resulting in satisfied customers.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
Education
Grade 12 - Commercial subjects
Willowfountain Intemediate school
Certificate of completion - CompTIA A+1000-Part 2
Alison
Online 04.2025 - 05.2025
Certificate of Completion - Grade R Play Based Online Learning Course
PlaySA Online learning
Online 05.2025 - 05.2025
Certificate of completion - Grade 1 to Grade 3 Play Based Learning Course
PlaySA -Basic education
Online 08.2023 - 08.2023
Bed - Economics & Business studies
Waltersisulu University
Mthatha, Eastern CapeCertificate of attendance - Basic computer skills
Bessie head library
08.2022 - 08.2022
Skills
- Office administration
- Communication skills
- Microsoft Office Suite
- Attention to detail
- Accuracy in invoicing
- Accuracy in record-keeping
- Collaboration
- Telephone etiquette
- Problem solving
- Planning
- Organising
- Data capturing
- Logistics
- Book keeping
- Customer service
- Programming languages
- Database management
- Cyber security
- Calendar scheduling
- Data entry speed
- Basic graphic design
- Process improvement initiative
- Process improvement awareness
- Billing procedures
- Task prioritisation
- Client relations
- Data organisation
- Document preparation
Languages
English
Intermediate
References
References available upon request.
Timeline
Certificate of Completion - Grade R Play Based Online Learning Course
PlaySA Online learning
05.2025 - 05.2025
Certificate of completion - CompTIA A+1000-Part 2
Alison
04.2025 - 05.2025
Administrative assistant
Asman’s optical
04.2024 - 03.2025
Certificate of completion - Grade 1 to Grade 3 Play Based Learning Course
PlaySA -Basic education
08.2023 - 08.2023
Educational assistant
Pietretief Primary School
03.2023 - 09.2023
Certificate of attendance - Basic computer skills
Bessie head library
08.2022 - 08.2022
SGB Educator
Masikhuthale Public Secondary School
11.2019 - 05.2021
volunteer educator
Willowfountein intermediate school
01.2017 - 12.2018
Part-time Cashier
Sutherland spar
02.2014 - 10.2016
Grade 12 - Commercial subjects
Willowfountain Intemediate school
Bed - Economics & Business studies
Waltersisulu University
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