Dedicated and detail-oriented pharmacist with over a decade of professional experience, commitment to maximizing operational efficiency and patient care in pharmaceutical services and hospital management.
Proven ability to lead teams, manage inventory, and implement process improvements.
Known for collaborative approach and adaptability to changing needs, with strong focus on communication and regulatory compliance.
Overview
13
13
years of professional experience
5
5
Certifications
1
1
Language
Work History
Pharmacy Manager
Itshelejuba Hospital
06.2024 - Current
- Oversee daily pharmacy operations and ensure regulatory compliance.
- Manage and mentor pharmacy staff.
- Implement efficient inventory and medication management systems.
Oversaw procurement processes to ensure adequate stock levels while minimizing waste from expired products.
Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
Addressed customer complaints professionally and efficiently by conducting root-cause analysis investigations to resolve issues effectively.
Enhanced team communication by establishing regular meetings focusing on performance metrics, best practices, and continuous improvement strategies.
Developed policies and procedures for effective pharmacy management.
Ensured compliance with all regulatory requirements, conducting regular audits and staff training sessions.
Reduced medication waste and disposal costs by implementing effective stock rotation system.
Optimized prescription processing times, ensuring fast and accurate service for all customers.
Managed budget effectively, controlling expenses while ensuring pharmacy was well-stocked and staffed.
Pharmacy Manager
Nkonjeni Hospital
03.2022 - 05.2024
- Led pharmacy department operations and improved workflow efficiency.
- Coordinated with medical teams to ensure optimal patient care.
Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
Enhanced patient safety with thorough drug utilization reviews and monitoring potential drug interactions.
Trained pharmacy interns and newly hired pharmacy technicians.
Pharmacy Manager
Church of Scotland Hospital
02.2020 - 02.2022
- Managed pharmaceutical services in a busy hospital environment.
- Supervised staff and oversaw procurement processes.
Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
Optimized workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy.
Implemented staff training programs to continuously develop skills and maintain professional licensure requirements.
Qualified Pharmacist
Itshelejuba Hospital
05.2015 - 01.2020
- Dispensed medications accurately and provided patient counseling.
- Supported public health initiatives within the community.
Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
Conducted regular audits of the pharmacy''s controlled substances inventory, ensuring accurate record-keeping and preventing diversion or theft.
Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
Community Service Pharmacist
Itshelejuba Hospital
05.2014 - 04.2015
- Delivered essential pharmacy services to rural communities.
- Worked closely with healthcare professionals to improve patient outcomes.
Ensured accurate dispensing of medications while adhering to all state and federal regulations for safe pharmacy practices.
Served as a trusted resource for patients, addressing their concerns and providing expert guidance on medication usage and potential side effects.
Intern Pharmacist
Ngwelezane Tertiary Hospital
01.2013 - 04.2014
- Acquired foundational pharmaceutical practice skills.
Consistently demonstrated professionalism and dedication to the field of pharmacy by adhering to all applicable laws, regulations, and professional standards during the internship experience.
Education
B. Pharm Degree - Pharmacy
University of KwaZulu-Natal
Westville, South Africa
01.2012
Matric - Matric
Ekudubekeni High School
Ulundi, South Africa
12-2007
Skills
Pharmacy Operations Management
Certification
- Short Course in Human Resource Management, College SA — 26 Oct 2016