Londiwe Mbokazi
Group Communications Specialist
Johannesburg,GP
Summary
Strategic Internal Communications and Corporate Communications professional with over 14 years of experience shaping communication strategy, driving employee engagement, and leading integrated communication functions across corporate, financial services, and highly regulated industries. Solely responsible for the full Internal Communications function at Life Healthcare, where I provide strategic leadership, executive advisory, and end‑to‑end delivery of communication initiatives that strengthen organisational culture and support business priorities. My expertise spans internal communication strategy, stakeholder influence, content leadership, change communication, and multi‑channel ecosystem management. Recognised for my ability to translate complex organisational needs into clear, engaging communication that builds trust, enhances leadership visibility, and drives alignment across diverse employee groups. I bring a strong blend of strategic insight, operational excellence, and relationship‑building that enables me to partner effectively with executives and cross‑functional teams to deliver impactful, employee‑centred communication.
Overview
16
16
years of professional experience
Work History
Group Communications Specialist
Life Healthcare
07.2022 - Current
- Solely responsible for leading and executing the full Internal Communications function , providing strategic direction, operational delivery, and executive advisory across the organisation.
- Act as a strategic partner to executive and functional leaders, ensuring internal communication supports organisational priorities, culture goals, and employee engagement outcomes.
- Shape and implement the internal communications strategy, translating business objectives into clear communication plans, campaigns, and channel strategies.
- Lead the enterprise‑wide editorial calendar, ensuring proactive, consistent, and strategically aligned communication across all business units.
- Oversee all internal communication channels such as newsletters, intranet, digital signage, audio, business communications, and townhalls while ensuring each channel has a clear purpose, audience segmentation, and performance metrics.
- Serve as business owner of the SharePoint intranet, driving governance, optimisation, and content strategy post‑migration.
- Conceptualise and execute strategic Internal Communication campaigns, including the Employee Manifesto, Values Campaign, Social Media Policy rollout, and Leadership Guide Moodle experience.
- Facilitate the quarterly Internal Communication Editorial Board to align messaging, prioritise content themes, and guide enterprise‑wide communication planning.
- Analyse engagement data and prepare monthly executive reports with insights and recommendations to improve communication effectiveness.
- Lead agency management and budget oversight, ensuring alignment with the communications strategy and efficient use of resources.
Senior Account Manager
Weber Shandwick
04.2021 - 06.2022
- Executing traditional Public Relations for Mastercard and Nestlé
- Build stakeholders mapping and engagement strategy for Nestlé East and Southern Africa Region
- Developing strategic and tactical client proposals
- Handling media relations and engagements
- Drafting holding statements
- Creating executive visibility plans
- Brief media monitoring for traditional and digital media monitorin
- Launch PR campaigns targeted at both internal and external stakeholders
- Develop the stakeholder management strategy in line with business goa
- Establish and build relationships at various government, partner, industry and community levels
- Conduct media audits for clients
- Identify and maximize media opportunities for press, radio, TV and set up interviews with executives
- Drafting thought leadership pieces and press releases
- Manage communications and PR related to stakeholder engagement
- Provide support, advice & content for crisis communication
Client Service Lead
Hill & Knowlton Strategies
03.2020 - 03.2021
- Internal and external communications for Visa SSA and Mercantile Bank
- Developing strategic and tactical client proposals
- Handling media relations and engagements for clients such as Dow, Pfizer, Wartsila
- Drafting holding statements
- Creating executive visibility plans
- Launch PR campaigns targeted at both internal and external stakeholders
- Develop the stakeholder management strategy in line with business goals
- Establish and build relationships at various government, partner, industry and community levels
- Monitor the effectiveness of the stakeholder management strategy through monthly meetings with BU's and stakeholders
- Drafting thought leadership pieces and press releases
- Manage communications and PR related to stakeholder engagement
- Manage Stakeholder events e.g, Market day, Roadshows, Expos
Account Manager
Clockwork Media
08.2019 - 02.2020
- Executing traditional Public Relations for Standard Bank's Personal and Business Banking division
- Creating a social media response matrix for issues
- Managing all ad hoc & administrative duties such as monitoring & tracking client coverage
- Pitching client content to media channels and publications
- Handling media relations and engagements
- Finding profiling opportunities for executives
- Making sure that media lists are up to date
- Reporting on issues and current affairs which may affect the client
- Compiling industry reports of sectors which clients operate in
- Researching in support of a new business presentation
- Develop and implement a PR plan for various business units
- Creating and managing the editorial calendar to drive key messages
- Identify opportunities to build and expand brand presence across all channels
- Launch PR campaigns targeted at both internal and external stakeholders
Senior Account Executive
FleishmanHillard
05.2018 - 07.2019
- Executing traditional Public Relations for clients in the financial services portfolio
- Crisis and issues management
- Drafting press releases and content for the website
- Managing all ad hoc & administrative duties such as monitoring & tracking client coverage
- Pitching client content to media channels and publications
- Handling media relations and engagements
- Making sure that client media lists are up to date
- Developing all client reports: Event reports (local & global); Industry reports, monthly social media reports and monthly coverage reports
- Conducting media call downs to drive media attendance for client events
- Reporting on issues and current affairs which may affect the client
- Compiling industry reports of sectors which clients operate in
- Community management of social media platforms LinkedIn, Twitter and Facebook for Absa
- Researching in support of a new business presentation
- Creating cost estimates for media training
Account Executive
FleishmanHillard
03.2015 - 04.2018
- Executing traditional public relations for clients in the consumer and corporate portfolio
- Managing all ad hoc & administrative duties such as monitoring & tracking client coverage
- Pitching client content to media channels and publications
- Handling media relations and engagements
- Maintaining & developing all client media lists
- Developing all client reports: event reports (local & global); industry reports, monthly social media reports and monthly coverage reports
- Conducting media call downs to drive media attendance for client events
- Content creation for social media platforms such as LinkedIn, Twitter, Facebook, and WordPress blog
- Community management of social media platforms LinkedIn, Twitter, and Facebook within the consumer and business to business portfolios duties included but were not limited to:
- Management of monthly and bi-weekly coverage reports
- Compilation of media motivations and press releases
- Creating content calendars for social media platforms
- Weekly and monthly social reports
- Creating and updating of media lists
- Media monitoring
Communications Coordinator
Hollywood Sportsbook Holdings
04.2013 - 02.2015
- Maintaining & developing all client media lists
- Admin such as preparing tags, collecting printed pamphlets/ invitations from printers
- Developing all client reports: Event reports and monthly coverage reports for retainer clients
- Organising school workshops on career guidance for high school learners
- Conducting media call downs to drive media attendance for client events
- Media follow ups on releases issued
- Provide assistance organisation and execution of different events
- Uploaded files and entered data into records management system.
- Increased meeting efficiency by developing agendas to maintain flow.
- Created monthly reports and presentations.
- Maintained organised filing systems and optimum database protocols.
- Answered phones and performed clerical office functions.
Public Relations Assistant
Mirror Public Relations
01.2010 - 12.2012
- Maintaining & developing all client media lists
- Admin such as preparing tags, collecting printed pamphlets/ invitations from printers
- Developing all client reports: Event reports and monthly coverage reports for retainer clients
- Organising school workshops on career guidance for high school learners
- Conducting media call downs to drive media attendance for client events
- Media follow ups on releases issued
- Provide assistance organization and execution of different events
- Uploaded files and entered data into records management system.
- Increased meeting efficiency by developing agendas to maintain flow.
- Created monthly reports and presentations.
- Maintained organised filing systems and optimum database protocols.
- Answered phones and performed clerical office functions.
Education
Post Graduate Diploma in Management Practice
Henley Business School
Johannesburg10-2026
Bachelor of Arts - Media Studies
University of Kwa-Zulu Natal
Durban 04.2001 -
Skills
Social media management
Timeline
Group Communications Specialist
Life Healthcare
07.2022 - Current
Senior Account Manager
Weber Shandwick
04.2021 - 06.2022
Client Service Lead
Hill & Knowlton Strategies
03.2020 - 03.2021
Account Manager
Clockwork Media
08.2019 - 02.2020
Senior Account Executive
FleishmanHillard
05.2018 - 07.2019
Account Executive
FleishmanHillard
03.2015 - 04.2018
Communications Coordinator
Hollywood Sportsbook Holdings
04.2013 - 02.2015
Public Relations Assistant
Mirror Public Relations
01.2010 - 12.2012
Bachelor of Arts - Media Studies
University of Kwa-Zulu Natal
04.2001 -
Post Graduate Diploma in Management Practice
Henley Business School