Londeka Dlamuka
Operations Administrator
Johannesburg
Summary
Established professional with a diverse skill set encompassing executive support, governance administration, and operational efficiency. Excels in coordinating and preparing for board meetings, ensuring seamless logistics and precise documentation. Experience extends to FICA compliance, loan processing, and customer relationship management, reflecting adaptability and a results-driven approach. With a keen eye for detail and a commitment to excellence, bringing valuable expertise to any professional setting.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Operations Administrator
TUHF21 NPC
01.2021 - Current
- PA to CEO: Provide comprehensive administrative support to CEO by efficiently managing their schedule, meetings, and correspondence
- Coordinating board meetings, overseeing logistics, scheduling, and handling circulation of board packs.
- ensuring confidentiality and data security.
- Administrative Support to Head of Legal and Compliance/Company Secretary: Coordinate and prepare for board meetings
- Taking minutes by capturing key discussions and decisions, develop minutes and action lists, distribute for review and amendment, and finalise as required.
- Operations Support at uMaStandi (subsidiary of TUHF21): Ensure application and FICA compliance.
- Preparing loan applications and process drawdown payments after approval.
- Assist customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
- Managed internal operational standards and productivity targets
Administration Internship
Communicare NPC
02.2020 - 08.2020
- Perform administrative tasks such as handling incoming calls, managing correspondence, filing documents, coordinating meetings, and providing reception support.
- Administer and ensure compliance with Broad-Based Black Economic Empowerment (BBBEE) initiatives, maintaining accurate scorecards and documentation
- Collect and compile data for BBBEE reporting, support strategy development, and coordinate with stakeholders to ensure regulatory compliance.
- Maintain an effective complaints handling system, assist with adhoc tasks, and coordinate travel arrangements.
Administrator
Zibambeleni Old Age Home
01.2020 - 01.2020
Student Admissions Assistant
Durban Univeristy of Technology
01.2018 - 02.2018
- Providing initial assistance to students with registration, classes, permissions, and other inquiries, following established guidelines and assigning advisors, while also answering student queries, assisting with the registration process, providing direction on day-to-day operations for admissions and registrations, admitting and registering students based on Durban University of Technology principles, preparing student files with necessary documents and academic records, and conducting file checks and audits.
Administrator
Zibambeleni Old Age Home
06.2016 - 09.2017
- Provide courteous and informative assistance to visitors, accurately record and pass on messages, maintain meticulous record-keeping and perform administrative tasks such as data capturing, staff leave administration, and payroll activities, while also ensuring efficient meeting preparation and tracking daily statistics
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Coordinated with human resources department to handle payroll and personnel databases.
- Maintained database systems to track and analyze operational data.
Education
BBA - Secretarial Studies And Office Administration
Durban University of Technology
Durban, South Africa 02.2014 - 11.2017
Skills
Knowledge of Corporate Governanceundefined
Cover Letter
Dear Hiring Manager,
I am writing to express my interest in the Company Secretarial Coordinator role at the Anglo America, as advertised. My background in governance administration, executive support, compliance, and general administration aligns perfectly with the requirements of this position.
In my current role as an Operations Administrator and PA to the CEO, I have gained invaluable experience in a variety of areas. Notably, I have taken on a central role in coordinating and preparing board meetings, ensuring that they run smoothly and efficiently. This includes managing the circulation of board packs, maintaining accurate records of all meetings, and providing minutes of the highest standards in respect of complex meetings – accurate, professional and well written. I also play a crucial role in maintaining strict confidentiality and handling sensitive information with the utmost discretion.
Furthermore, my experience in operations support at uMaStandi has provided me with a deep understanding of the mortgage lending industry. I have been involved in various aspects of the lending process, including the collection of application documents, the careful processing of loan applications, and the management of drawdown payments post-loan approval. In addition to these responsibilities, I have taken on tasks related to FICA compliance, ensuring that the organisation adheres to Know Your Customer (KYC) requirements, monitors customer information against watchlists, reports suspicious activities, and maintains meticulous documentation to meet FICA regulations.
Incorporating a keen interest in continuous learning and development, I am a fast learner, highly adaptable, and dedicated to delivering top-quality results. My strong work ethic, attention to detail, and ability to thrive in a fast-paced environment make me an excellent fit for this role. I am passionate about contributing to the growth and success of the organisation through my administrative and operational expertise.
I believe my background, combined with my dedication to continuous learning and professional growth, will enable me to excel in this role. Thank you for considering my application. I look forward to the opportunity to discuss further how my skills and experience align with the requirements of the role. Please do not hesitate to reach out to me at your convenience.
Sincerely,
Londeka
References
- Simnikiwe Ntyantya, (060) 666 0959/ 010 5959013, simnikiwen@umastandi.co.za, TUHF21/ uMaStandi
- Siphosethu Mabandla, (065) 621 2162/ (021) 421 6008, smabandla@communicare.org.za, Communicare NPC
- Noluleko Nxele, (072) 145 7478/ (031) 7016208, zoahclemornt@gmail.com, Zibambeleni Old Age Home
- Praksha Basdeo (Nee Gounden), (031) 373 2982, prakshag@dut.ac.za, Durban University of Technology
Timeline
Operations Administrator
TUHF21 NPC
01.2021 - Current
Administration Internship
Communicare NPC
02.2020 - 08.2020
Administrator
Zibambeleni Old Age Home
01.2020 - 01.2020
Student Admissions Assistant
Durban Univeristy of Technology
01.2018 - 02.2018
Administrator
Zibambeleni Old Age Home
06.2016 - 09.2017
BBA - Secretarial Studies And Office Administration
Durban University of Technology
02.2014 - 11.2017
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