Summary
Overview
Work History
Education
Skills
Additional Information
Sports watching, Video Gaming, News Browsing, Playing Chess
Timeline
OperationsManager
Londani Tshabuse

Londani Tshabuse

Operations Manager
Kuils River,WC

Summary

A seasoned professional with a proven track record at Lindsay Manufacturing Africa, I excel in operational strategy development and analytical problem-solving. My leadership significantly enhanced operational efficiency and customer satisfaction, with a notable achievement in streamlining supply chain logistics and fostering a culture of continuous improvement and employee motivation.

Overview

15
15
years of professional experience
5
5
Languages

Work History

Operations Manager

Lindsay Manufacturing Africa
04.2024 - 02.2025
  • Efficiency optimization, with a focus on Overall Equipment Effectiveness (OEE), changeover time reduction, and scrap rate minimization
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Increased profit by streamlining operations.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Analyzed and reported on key performance metrics to senior management.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Developed and maintained relationships with external vendors and suppliers.

Production Manager

Lindsay Manufacturing Africa
05.2021 - 04.2024
  • Resolved issues quickly to maintain productivity goals.
  • Managed internal operational standards and productivity targets.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
  • Coordinated with sales and marketing departments to align production schedules with demand forecasts, maximizing both efficiency and customer satisfaction.
  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
  • Estimated labor requirements to support anticipated workload.
  • Spearheaded process improvements that led to reduced cycle times, allowing for increased output without additional manpower or equipment investment.
  • Established preventive maintenance schedule for production equipment, minimizing unplanned downtime.
  • Reduced material waste, leading to cost savings, by optimizing production planning and inventory management.
  • Fostered culture of continuous improvement, encouraging innovation and problem-solving among team members.
  • Collaborated with technical and administrative teams to develop and implement successful corrective plans.

Quality Assurance Manager

Lindsay Manufacturing Africa
09.2016 - 05.2021
  • Performed root cause analysis to identify and resolve quality issues and defects.
  • Investigated customer complaints and performed corrective actions to resolve quality issues.
  • Recorded, analyzed, and distributed statistical information.
  • Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
  • Conducted risk assessments to identify and mitigate potential quality issues.
  • Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
  • Collaborated with cross-functional teams to develop and implement process and system improvements.
  • Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards ISO 9001:2015.
  • Improved customer satisfaction ratings through meticulous attention to detail and consistent quality control measures.
  • Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
  • Reduced defects in products by conducting thorough inspections and identifying areas for improvement.
  • Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
  • Reported production malfunctions to managers and production supervisors.
  • Managed supplier relationships, enforcing strict standards for incoming materials and components to preserve product integrity and minimize rejections.
  • Implemented supplier scorecard system, improving supplier performance and product quality.
  • Improved customer satisfaction by ensuring all products met stringent quality standards before release.
  • Tracked quality issues with external customers, suppliers, and internal plant operations.
  • Analyzed customer feedback to identify quality trends and areas for improvement.
  • Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.

Quality Control Inspector

Lindsay Manufacturing Africa
06.2013 - 09.2016
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Ensure up to date drawings are available at all work stations.
  • Inspected welding process (MIG) , performed Die penetrant tests on welded items
  • Inspecting of raw steel material including and not limited to tubing , plating, rounds , angle iron, bolts and nuts.
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Assisted in developing inspection and testing protocols.
  • Identified and addressed non-conformities in products to uphold quality standards and maintain customer satisfaction.
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
  • Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.
  • Supported continuous improvement initiatives by providing insightful quality control data and analysis.
  • Updated quality control records and reports.
  • Recorded inspection and test results on data sheets.
  • Followed standard operating procedures for inspections and tests.
  • Monitored product quality at all stages of production process.
  • Sampled products to verify compliance with standards
  • Used vernier calipers , elcometers and other measuring devices to measure a range of specifications on based on production requirements.

Manufacturer and Assembly Technician

Zapop
07.2011 - 04.2012
  • Conducted performance tests and quality assurance tests of Temperature Control Units to meet product certification requirements.
  • Consistently met deadlines by prioritizing tasks effectively and efficiently managing resources.
  • Contributed to workplace safety, identifying potential hazards and implementing corrective measures.
  • Troubleshot equipment issues promptly, minimizing downtime and maintaining overall productivity levels within the facility.
  • Inspected products and machines to maintain quality and efficiency.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
  • Assembled and aligned parts and fixtures using hand and power tools.
  • Worked directly with QA personnel to identify and correct defects.
  • Inspected all work for quality and compliance with design standards.
  • Kept work areas organized, tidy, and clean for maximum productivity.
  • Optimized assembly line layout for improved workflow and ergonomics.
  • Reduced downtime, promptly troubleshooting and repairing assembly line equipment.
  • Documented all in-process and out-of-process assembly activities.
  • Monitored inventory, keeping necessary supplies on hand.
  • Performed daily maintenance and inspection of machinery to drive optimal performance.
  • Established strong relationships with cross-functional teams such as engineering, sales, marketing, ensuring seamless communication throughout every stage of product development.
  • Assisted in the planning and execution of routine equipment maintenance, ensuring minimal disruption to ongoing operations.
  • Adhered to industry standards and regulatory requirements, maintaining compliance at all times during the manufacturing process.

Mechatronics Lab Technician

Cape Peninsula University of Technology
01.2010 - 06.2011
  • Maintained documentation on tests performed in lab.
  • Performed routine lab and department maintenance to keep area clean and orderly.
  • Calibrated and maintained instruments to keep equipment fully operational.
  • Performed testing and quality control using approved laboratory procedures and instrumentation.
  • Trained Mechatronics Students all practical lab work including but not limited to , Pneumatics, Electro-Pneumatics, Hydraulics, Electro-Hydraulics, PLC controls (siemens S7), CNC Milling machine G-Code programming and Robotics programming.
  • Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
  • Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
  • Participated in continuous improvement initiatives, contributing to the ongoing optimization of lab operations.

Education

Bachelor of Technology - Quality

Cape Peninsula University of Technology
Bellville, South Africa
04.2001 -

Bachelor of Technology - Mechatronics

Cape Peninsula University of Technology
Bellville, South Africa
04.2001 -

Diploma - Mechatronics

Cape Peninsula University of Technology
Bellville, South Africa
04.2001 -

Skills

Operational Strategy Development

Additional Information

  • Short Course Enrolment with UCT facilitated by Getsmarter: Sales Management 2020
  • Short Course Enrolment with UCT facilitated by Getsmarter: Supply Chain Management 2024
  • Exodus Experts : Power BI 2025

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Sports watching, Video Gaming, News Browsing, Playing Chess

In no particluar order I enjoy this hobbies.

Timeline

Operations Manager

Lindsay Manufacturing Africa
04.2024 - 02.2025

Production Manager

Lindsay Manufacturing Africa
05.2021 - 04.2024

Quality Assurance Manager

Lindsay Manufacturing Africa
09.2016 - 05.2021

Quality Control Inspector

Lindsay Manufacturing Africa
06.2013 - 09.2016

Manufacturer and Assembly Technician

Zapop
07.2011 - 04.2012

Mechatronics Lab Technician

Cape Peninsula University of Technology
01.2010 - 06.2011

Bachelor of Technology - Quality

Cape Peninsula University of Technology
04.2001 -

Bachelor of Technology - Mechatronics

Cape Peninsula University of Technology
04.2001 -

Diploma - Mechatronics

Cape Peninsula University of Technology
04.2001 -
Londani TshabuseOperations Manager