Londani Tshabuse
Operations Manager
Kuils River,WC
Summary
A seasoned professional with a proven track record at Lindsay Manufacturing Africa, I excel in operational strategy development and analytical problem-solving. My leadership significantly enhanced operational efficiency and customer satisfaction, with a notable achievement in streamlining supply chain logistics and fostering a culture of continuous improvement and employee motivation.
Overview
15
15
years of professional experience
5
5
Languages
Work History
Operations Manager
Lindsay Manufacturing Africa
04.2024 - 02.2025
- Efficiency optimization, with a focus on Overall Equipment Effectiveness (OEE), changeover time reduction, and scrap rate minimization
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
- Increased profit by streamlining operations.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Analyzed and reported on key performance metrics to senior management.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Reduced operational risks while organizing data to forecast performance trends.
- Developed and maintained relationships with external vendors and suppliers.
Production Manager
Lindsay Manufacturing Africa
05.2021 - 04.2024
- Resolved issues quickly to maintain productivity goals.
- Managed internal operational standards and productivity targets.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Managed continuous improvement initiatives to drive gains in quality, flow, and output.
- Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
- Coordinated with sales and marketing departments to align production schedules with demand forecasts, maximizing both efficiency and customer satisfaction.
- Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
- Estimated labor requirements to support anticipated workload.
- Spearheaded process improvements that led to reduced cycle times, allowing for increased output without additional manpower or equipment investment.
- Established preventive maintenance schedule for production equipment, minimizing unplanned downtime.
- Reduced material waste, leading to cost savings, by optimizing production planning and inventory management.
- Fostered culture of continuous improvement, encouraging innovation and problem-solving among team members.
- Collaborated with technical and administrative teams to develop and implement successful corrective plans.
Quality Assurance Manager
Lindsay Manufacturing Africa
09.2016 - 05.2021
- Performed root cause analysis to identify and resolve quality issues and defects.
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Recorded, analyzed, and distributed statistical information.
- Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
- Conducted risk assessments to identify and mitigate potential quality issues.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards ISO 9001:2015.
- Improved customer satisfaction ratings through meticulous attention to detail and consistent quality control measures.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
- Reduced defects in products by conducting thorough inspections and identifying areas for improvement.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
- Reported production malfunctions to managers and production supervisors.
- Managed supplier relationships, enforcing strict standards for incoming materials and components to preserve product integrity and minimize rejections.
- Implemented supplier scorecard system, improving supplier performance and product quality.
- Improved customer satisfaction by ensuring all products met stringent quality standards before release.
- Tracked quality issues with external customers, suppliers, and internal plant operations.
- Analyzed customer feedback to identify quality trends and areas for improvement.
- Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
Quality Control Inspector
Lindsay Manufacturing Africa
06.2013 - 09.2016
- Inspected incoming and outgoing materials for accuracy and quality.
- Ensure up to date drawings are available at all work stations.
- Inspected welding process (MIG) , performed Die penetrant tests on welded items
- Inspecting of raw steel material including and not limited to tubing , plating, rounds , angle iron, bolts and nuts.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Assisted in developing inspection and testing protocols.
- Identified and addressed non-conformities in products to uphold quality standards and maintain customer satisfaction.
- Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
- Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
- Performed visual inspections and non-destructive tests where appropriate.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
- Played an integral role in achieving company-wide safety goals by diligently enforcing proper handling practices during all stages of the inspection process.
- Supported continuous improvement initiatives by providing insightful quality control data and analysis.
- Updated quality control records and reports.
- Recorded inspection and test results on data sheets.
- Followed standard operating procedures for inspections and tests.
- Monitored product quality at all stages of production process.
- Sampled products to verify compliance with standards
- Used vernier calipers , elcometers and other measuring devices to measure a range of specifications on based on production requirements.
Manufacturer and Assembly Technician
Zapop
07.2011 - 04.2012
- Conducted performance tests and quality assurance tests of Temperature Control Units to meet product certification requirements.
- Consistently met deadlines by prioritizing tasks effectively and efficiently managing resources.
- Contributed to workplace safety, identifying potential hazards and implementing corrective measures.
- Troubleshot equipment issues promptly, minimizing downtime and maintaining overall productivity levels within the facility.
- Inspected products and machines to maintain quality and efficiency.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Assembled and aligned parts and fixtures using hand and power tools.
- Worked directly with QA personnel to identify and correct defects.
- Inspected all work for quality and compliance with design standards.
- Kept work areas organized, tidy, and clean for maximum productivity.
- Optimized assembly line layout for improved workflow and ergonomics.
- Reduced downtime, promptly troubleshooting and repairing assembly line equipment.
- Documented all in-process and out-of-process assembly activities.
- Monitored inventory, keeping necessary supplies on hand.
- Performed daily maintenance and inspection of machinery to drive optimal performance.
- Established strong relationships with cross-functional teams such as engineering, sales, marketing, ensuring seamless communication throughout every stage of product development.
- Assisted in the planning and execution of routine equipment maintenance, ensuring minimal disruption to ongoing operations.
- Adhered to industry standards and regulatory requirements, maintaining compliance at all times during the manufacturing process.
Mechatronics Lab Technician
Cape Peninsula University of Technology
01.2010 - 06.2011
- Maintained documentation on tests performed in lab.
- Performed routine lab and department maintenance to keep area clean and orderly.
- Calibrated and maintained instruments to keep equipment fully operational.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Trained Mechatronics Students all practical lab work including but not limited to , Pneumatics, Electro-Pneumatics, Hydraulics, Electro-Hydraulics, PLC controls (siemens S7), CNC Milling machine G-Code programming and Robotics programming.
- Contributed to a safe working environment by consistently following established safety procedures and guidelines within the lab setting.
- Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
- Participated in continuous improvement initiatives, contributing to the ongoing optimization of lab operations.
Education
Bachelor of Technology - Quality
Cape Peninsula University of Technology
Bellville, South Africa 04.2001 -
Bachelor of Technology - Mechatronics
Cape Peninsula University of Technology
Bellville, South Africa 04.2001 -
Diploma - Mechatronics
Cape Peninsula University of Technology
Bellville, South Africa 04.2001 -
Skills
Operational Strategy Development
Analytical Problem-Solving
Service Excellence
Operational Oversight
Strategic Team Guidance
Operational Streamlining
Reporting Metrics
KPI tracking
Decision-making
Inventory management
Customer retention
Workflow optimization
Strategic planning
Incidents management
Logistics oversight
Employee motivation
Document control
Supply chain logistics
Health and safety compliance
Goal setting
Complex problems analysis
Risk management
Warehouse operations
Supply chain management
Additional Information
- Short Course Enrolment with UCT facilitated by Getsmarter: Sales Management 2020
- Short Course Enrolment with UCT facilitated by Getsmarter: Supply Chain Management 2024
- Exodus Experts : Power BI 2025
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Sports watching, Video Gaming, News Browsing, Playing Chess
In no particluar order I enjoy this hobbies.
Timeline
Operations Manager
Lindsay Manufacturing Africa
04.2024 - 02.2025
Production Manager
Lindsay Manufacturing Africa
05.2021 - 04.2024
Quality Assurance Manager
Lindsay Manufacturing Africa
09.2016 - 05.2021
Quality Control Inspector
Lindsay Manufacturing Africa
06.2013 - 09.2016
Manufacturer and Assembly Technician
Zapop
07.2011 - 04.2012
Mechatronics Lab Technician
Cape Peninsula University of Technology
01.2010 - 06.2011
Bachelor of Technology - Quality
Cape Peninsula University of Technology
04.2001 -
Bachelor of Technology - Mechatronics
Cape Peninsula University of Technology
04.2001 -
Diploma - Mechatronics
Cape Peninsula University of Technology
04.2001 -