Lohan Cornelius
Cape Town,WC
Summary
Result-driven Bsc Computing student with over two years ofexperience in technical, client-facing roles. Specialized in Technical Diagnostic Sales and Financial Operations, with a proven track record of resolving system/mechanical faults and managing full-cycle accounting workflows. Possess a strong aptitude for mastering abstract concepts and is currently building a foundation in SQL, Programming Logic, and System Administration. Committed to delivering professional, empathy-led support in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
Technical Plates & Consumable Sales Representative
Papercor Holdings
Cape Town
08.2025 - Current
- Provide technical assistance to customers regarding printing equipment, consumables, and spare parts
- Resolve complex customer issues through structured problem-solving
- Manage supplier consignment stock and handle incoming/outgoing stock queries
- Support internal teams by coordinating daily operational activities
- Develop strong documentation, communication, and prioritization skills
- Partnered with Printfix SA
- Execute monthly invoicing, quote generation, and complex account reconciliation
- Accurately assign payments and manage ledger integrity to ensure financial precision
- Perform hands-on diagnostics of industrial equipment to identify failures and recommend technical solutions
- Maintain basic office IT infrastructure to ensure zero operational downtime
- Collaborated with engineering teams to address customer feedback and enhance product offerings.
Inside Sales Representative
GSW
Cape Town
01.2025 - 01.2025
- Assisted customers with technical information on printers, inks, and media
- Processed orders, maintained CRM records, and generated leads
- Coordinated meetings and provided after-sales technical support
- Built long-term client relationships through clear communication
- Conducted product demonstrations, showcasing functionalities tailored to client needs
- Delivered technical presentations to educate customers on product features and benefits
- Engaged large and medium end-users to deliver company's total value proposition to increase sales
Outbound Sales Representative
Printfix SA
Durban
01.2023 - 01.2024
- Delivered technical consultations on printing solutions and software compatibility
- Assisted clients with troubleshooting technical printing issues
- Maintained basic IT infrastructure within the office to ensure smooth operations
- Provided after-sales support and monitored performance metrics
Education
Computing
University of South Africa (UNISA)
01-2029
Google IT Support Professional Certificate - Information Technology
Coursera - Google
Skills
- Customer and user support
- Microsoft Office & operating systems
- Basic Networking & User support
- Customer service support
- Problem-solving
- Root Cause Analysis (RCA)
- SLA Awareness
- Technical Documentation
- User Acceptance Testing
- Relational Database Concepts
- Boolean Logic - Applied to analysis of Engineering queries
Language
English - C2 Near-Native
Afrikaans - Native
Timeline
Technical Plates & Consumable Sales Representative
Papercor Holdings
08.2025 - Current
Inside Sales Representative
GSW
01.2025 - 01.2025
Outbound Sales Representative
Printfix SA
01.2023 - 01.2024
Computing
University of South Africa (UNISA)
Google IT Support Professional Certificate - Information Technology
Coursera - Google
Additional Notes
- Actively pursuing roles in IT support or helpdesk
- Strong interest in Relational Databases and Data Integrity
- Committed to continuous learning and professional development in IT
- System Optimization
Hobbies
- PC Building & Tinkering
- Chess
- Freelance Web Design (Wordpress)