Lobendra Reddy
Manager - Intermodal / Logistics
Durban,GP
Summary
Dynamic Intermodal Manager with a proven track record at Access World Durban, excelling in team leadership and strategic planning. Enhanced customer satisfaction through effective conflict resolution and optimized transport operations, achieving significant cost reductions. Skilled in vendor management and performance analysis, driving continuous improvement in logistics efficiency.
Overview
19
19
years of professional experience
Work History
Intermodal Manager
Access World Durban
01.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed daily intermodal transport operations involving road freight and rail logistics across regional and national networks.
- Coordinated transport schedules between trucking fleets, rail operators, depots, and customers to ensure on-time delivery.
- Reduced transport costs by implementing route optimization and load consolidation strategies.
- Monitored KPIs including turnaround times, wagon utilization, fuel efficiency, and delivery performance.
- Ensured compliance with transport regulations, rail safety standards, and company operational procedures.
- Managed relationships with transport service providers, rail operators, and key customers.
- Prepared operational reports, forecasts, and budget analyses for senior management.
- Intermodal Transport Operations
- Road & Rail Logistics Coordination
- Fleet & Rail Wagon Management
- Supply Chain Optimization
- Transport Planning & Scheduling
- Freight Cost Control & Budgeting
- Carrier & Vendor Management
- Regulatory & Safety Compliance
- Route Optimization
- KPI Monitoring & Reporting
- Contract Negotiation
- Warehouse & Distribution Coordination
- Team Leadership & Staff Development
- Risk Management
Rail Manager
Access World South Africa
11.2011 - 12.2021
- Maximized performance by monitoring daily activities and mentoring team members.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Coordinate daily intermodal rail operations and freight schedules
- Monitor loading, unloading, and transfer of containers between rail, trucks, and terminals
- Ensure on-time movement of cargo and resolve delays or disruptions
- Work with rail carriers, ports, warehouses, and customers - Transnet Freight Rail & Transnet Port Terminals
- Plan optimal transportation routes and intermodal solutions
- Track shipments and maintain cargo visibility
- Manage wagon utilization and equipment availability
- Communicate shipment status to customers
- Resolve customer complaints and service issues
- Develop service improvement strategies
- Maintain strong client and carrier relationships
- Develop intermodal growth strategies
- Improve transit times and network efficiency
- Support sustainability initiatives by maximizing rail utilization
- Coordinate contingency plans during disruptions
Intermodal Rail Co-ordinator
Grindrod Intermodal
09.2008 - 10.2011
- Coordinate train arrivals and departures
- Schedule container loading and unloading
- Plan intermodal transfers between trucks, rail, and terminals
- Monitor daily transport operations and adjust schedules when delays occur
- Track containers, wagons, and cargo movements
- Ensure correct documentation accompanies shipments
- Verify cargo quantities, weights, and destination details
- Monitor hazardous or special cargo handling procedures
- Communicate with:
- rail operators
- trucking companies
- port authorities
- warehouse staff
- customers and freight forwarders
- Provide updates on shipment status and delays
- Resolve operational issues quickly
- Monitor terminal and yard activities
- Ensure efficient turnaround times for trains and trucks
- Identify bottlenecks and recommend improvements
- Use logistics software and tracking systems
Warehouse Co-ordinator
South African Container Depot (SACD)
01.2007 - 09.2008
- Receiving and Inspecting GoodsCheck incoming deliveries against purchase orders or invoices.
Inspect goods for damage or shortages.
Record received stock accurately.
- Inventory ControlMonitor stock levels and maintain accurate inventory records.
Conduct regular stock counts and stock audits.
Report discrepancies and investigate stock variances.
- Storage and OrganizationEnsure products are stored safely and correctly.
Maintain an organized warehouse layout for easy access.
Label and arrange stock according to company procedures.
- Dispatch and DistributionPrepare orders for shipment or delivery.
Coordinate packing, loading, and dispatch activities.
Ensure deliveries are sent on time and with correct documentation.
Education
High School Diploma -
Westham Secondary
Durban, South Africa 04.2001 -
Skills
Team Leadership
Staff Supervision
Vendor & Carrier Management
Contract Negotiation
Customer Relationship Management
Conflict Resolution
Decision-Making
Problem Solving
Strategic Planning
Operations Management
Change Management
Demand Planning
Operational Forecasting
Performance Analysis
Data Analysis
Continuous Improvement
Process Improvement
Timeline
Intermodal Manager
Access World Durban
01.2022 - Current
Rail Manager
Access World South Africa
11.2011 - 12.2021
Intermodal Rail Co-ordinator
Grindrod Intermodal
09.2008 - 10.2011
Warehouse Co-ordinator
South African Container Depot (SACD)
01.2007 - 09.2008
High School Diploma -
Westham Secondary
04.2001 -