Mechanical engineering
Lindokuhle Ngubane
16600109 Mzomuhle Street Verulam
Summary
Proven Retail Sales Associate with a track record of enhancing customer satisfaction and boosting sales, notably at Woolworths. Skilled in point of sale operations and exceptional communication, adept at fostering client loyalty and streamlining shopping experiences. Demonstrated ability to exceed sales goals, leveraging expertise in product promotions and sales trends.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Woolworths
11.2022 - 01.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Answered questions about store policies and addressed customer concerns.
Warehouse Worker
Mr Price
08.2018 - 03.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
Retail Sales Associate
H &M
11.2017 - 06.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Education
High School Diploma -
Phoenix Technical School
Durban Skills
Store opening and closing
Interests
Reference
Will be provided if asked for
Timeline
Retail Sales Associate
Woolworths
11.2022 - 01.2023
Warehouse Worker
Mr Price
08.2018 - 03.2020
Retail Sales Associate
H &M
11.2017 - 06.2019
High School Diploma -
Phoenix Technical School
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