LLEKA LUCAS KGOSANA

• Repair of electrical faults in the building, including fault finding, and replacement of burnt electrical plugs.
• Managed planned and reactive maintenance, and repairs effectively, limiting operational downtime.
• Supervised a team of maintenance technicians, providing guidance and training to enhance their skills.
• Good technical and troubleshooting skills in building infrastructure, such as plumbing, electrical work, and HVAC.
• Check the lifts in the building, and report all faults to the maintenance lift contractor.
• Check and repair all faulty lights in the building.
• Carry out preventative maintenance and inspections in the building.
• Identify material needs and place orders.
• Avoid waste, safeguard all materials received, and use them efficiently.
• Make a report of all broken window panes and preparations for replacement.
• Oversee and ensure compliance with the national and departmental prescripts, policies, and procedures for the management and administration of facilities.
• Manage and maintain the cleaning and maintenance stores.
• Provide input on the demand management plan and related budget projections.
• Monitor maintenance projects, inclusive of capital works projects, and provide site support to the contractors/service providers.
• Manage and provide day-to-day maintenance for office buildings, equipment, and other facilities.
• Manage the cleaning and hygiene services for the Department.
• Conduct audits of physical facilities and ensure adherence to OHS, and other related building standards and regulations.
• Facilitate site briefings and meetings with regard to services required.
• Verify invoices for correctness prior to payment, and ensure adherence to the PFMA and Treasury Regulations.
• Assist with the provision of office space and parking.
• Supervise and render general clerical support services. Record, organise, store, capture and retrieve correspondence and data. Update the register and statistics. Handle routine enquiries.
• HAVE GOOD KNOWLEDGE & UNDERSTANDING OF THE FOLLOWING ACTS & REGULATIONS:
• Knowledge of Public Service Act
• GIAMA: Government Immovable Asset Management Act
• UAMP: User Asset Management Plan
• OHSA: Occupational Health and Safety Act
• PFMA: Public Finance Management Act
• PPPFA: Preferential Procurement Policy Framework Act
• PPP: Public-Private-Partnership
• CIDB: Construction Industry Development Board
• DPW regulations pertaining to maintenance
• Standard Space Planning Norms: for office space and accommodation
• Good knowledge of Building and Construction Regulations
• Collaborated with team members to achieve target results.

LOCAL TRANSPORT OFFICER (LTO) / FLEET OFFICER.

• Managed scheduling and deployment of transport staff across various routes to optimise service efficiency.
• Developed and implemented training programmes for new drivers, improving their knowledge of safety practices and route navigation.
• Reviewed and updated traffic management procedures to comply with current legislation and best practices.
• The most economical vehicle available is utilised according to operational requirements.
• All documentation and transport reports are completed in line with policy requirements. Departmental vehicles are maintained in a safe, roadworthy, and serviceable condition.
• All instructions relating to vehicle utilisation are complied with by users.
• Vehicles are properly secured when not in use, and fuel transaction registers are monitored, with anomalies reported to the Director: Vetting, Screening, and Special Investigation.
• Proper driver records are maintained, including valid drivers' licences and proof of residential address, where applicable.
• Trips are reconciled using available supporting documentation, such as logbooks and trip authorities.
• Records of Driver Identification Tags are maintained and kept up to date.

Supervise and render general clerical support services.

Record, organise, store, capture and retrieve correspondence and data.

Update the register and statistics.

Handle routine enquiries.

Make photocopies and receive or send facsimiles.

Distributes documents/packages to various stakeholders as required.

Keep and maintain the filing system for the component.

Type basic letters and other correspondences when required.

Keep and maintain the incoming and outgoing register of the component.

Checking draft minutes for accuracy against recording or notes.

Supervise and provide supply chain clerical support services within the component.

Liaise with internal and externa stakeholders in relation to procurement of goods and services.

Obtain quotations and complete procurement forms for the purchasing of standard office items.

Stock control of office stationery.

Keep and maintain the assets register of the component.

Supervise and provide personnel administration clerical support services within the component.

Maintain a leave register for the component.

Keep and maintain personnel records in the component. Keep and maintain the attendances register of the component.

Arrange travelling and accommodation.

Supervise and provide financial administration support services in the component.

Capture and update expenditure in the component.

Check correctness of subsistence and travel claims of officials and submit to manager for approval.

Handle telephone accounts, and petty cash for the component.

Supervise human resources and staff.

Allocate and ensure the quality of work.

Ensure personnel development.

Assess staff performance. Apply discipline.

Monitor Capital Works and give site support to the contracts/service providers.

Facilitate the procurement of office space by compiling needs assessments

Management of telecommunication systems

Oversee the maintenance of facilities regularly

Provide and Administrative support on a daily basis

maintain the filing system according to the National Archives Act

Compile and manage database of lease and government owned buildings occupied by the Department

Supervise and provide minor maintenance to office Building and facilities.

Compile Terms of Reference with regard to Tender processes of related to services.

Manage User Asset Management Plans in line with the GIAMAct,

Manage food servces aids,

Verify the service providers’ invoices for correctness prior to payment and also ensure adherence to the PFMA and Treasury Regulations.

Reply to audit queries.

Manage the development of staff within the Unit/Division. Input in budget related projections.

• Supervised team of cleaners, delegating tasks and overseeing completion to maintain high cleanliness standards.
• Addressed customer complaints regarding cleanliness, taking immediate action to resolve issues and restore satisfaction.
• Conducted regular inspections of premises to identify areas requiring attention, improving overall hygiene.
• Monitored stock levels for cleaning supplies and equipment, using daily inventory reports for guidance.

Receiving, opening, stamping, and dispatching all post that is received from the post office.

Handling of the mail room.

Noting the correct reference number on the correspondence.

Putting correspondence in the right file according to different subjects, and dispatching it on the computerised registration system as fast as possible to the concerned sections.

Receiving files back from concerned sections and bringing forward the distribution of the computerised registration system.

Receiving post that is finalised and filing it in the correct file with the appropriate reference number.

Drawings of daily bring-forward reports for distribution to concerned sections.

the opening of files and the replacing of worn covers.

The tracing of files, as well as the seeking of files that are not in the registry office but are of concern to the sections, which are needed urgently or have outstanding posts to be put on.

Handling all amendments and additions.

Closure of records.

The procedure regarding the post bag, franked mail, registered mail, and courier services.

Receiving, opening, stamping, and dispatching all post that is received from the post office.

Handling of the mail room.

Noting the correct reference number on the correspondence.

Putting correspondence in the right file according to different subjects, and dispatching it on the computerised registration system as fast as possible to the concerned sections.

Receiving files back from concerned sections and bringing forward the distribution of the computerised registration system.

Receiving post that is finalised and filing it in the correct file with the appropriate reference number.

Drawings of daily bring-forward reports for distribution to concerned sections.

the opening of files and the replacing of worn covers.

The tracing of files, as well as the seeking of files that are not in the registry office but are of concern to the sections, which are needed urgently or have outstanding posts to be put on.

Handling all amendments and additions.

Closure of records.

The procedure regarding the post bag, franked mail, registered mail, and courier services.

I worked as a salesperson and customer services agent, deducing customers' needs, answering their questions, and matching them to financial services they may find helpful.

Working directly with potential customers to determine their financial viability or needs, and to sell them a variety of financial services.

Worked individually or as part of a team on behalf of the organisation, using many different methods to appeal to various customer bases and sell products, including by telephone and face-to-face.

Other duties included working mainly as a telephone operator for the bank, answering phone call inquiries from potential customers who had questions about the bank's services.