Lizzy Mpya
Pretoria,South Africa
Summary
Experienced Protocol Officer with keen eye for facilitating seamless diplomatic engagements and fostering international relations. Skilled at orchestrating high-profile events and liaising with key stakeholders to ensure smooth operations. Successfully improved communication channels, led protocol initiatives, and enhanced diplomatic ties through strategic collaboration.
Overview
16
16
years of professional experience
1
1
Certification
Work history
Protocol officer
SSA
Pretoria, Gauteng
08.2021 - 11.2025
- Events & visit Coordination: Plan and execute official Events, diplomatic function, State visit and ceremonies by managing all logistical aspects.
- Diplomatic Liaison: Maintain relationships with government officials, diplomatic corporations and other agencies to facilitate engagements.
- Etiquette & Customs: Advise on correct etiquette, cultural sensitivities, and diplomatic procedures for participants.
- Logistic Management: facilitate travel arrangement of accommodation, transport (including Security escorts) venues, excursion and specialised requirements for delegate.
- Risk & Security assessment: Identify potential Security risk and coordinate with Security personnel for safety plans.
- Research & preparation: Research traditions, customs and policies of foreign government to ensure compliance.
Secretary to the General Manager Liaison &Protocol
SSA
Pretoria, Gauteng
10.2009 - 09.2021
- Diary management: schedule meeting both internal and external stakeholders.
- Facilitated travel arrangements for official visits
- Preparations of documents pack for meetings.
- Consolidation of reports and minutes taking.
- Maintain filing system of the office.
- Processing of Subsistence & Travel allowance claims and reconciling of receipts for actual expenditure
- Monitoring of monthly expenditure and facilitate annual budgeting of the Chief Directorate.
- Integration and submission of monthly, quarterly and annual reports.
- Assist the General Manager with private obligations per request (only to alleviate official pressure points)
Education
Certificate of Higher Education - Office Administration
Academy International
Pretoria 01.2021 -
Skills
- Diplomatic protocols knowledge
- Interpersonal communication
- Confidential correspondence handling
- Impeccable etiquette understanding
- Logistics coordination
- Effective time management
- Cultural awareness
Languages
English
Intermediate
N.Sotho
Intermediate
Afrikaans
Elementary
Certification
Advance International Diplomacy and Protocol
Custom
Divisional Head: Human Resources: Ms. Bongi Mogari
Tel: 012 297 4701/082 804 5874
Acting General Manager Liaison and Protocol: Ms. Betty Thobela
Tel:012 297 5373/082 805 3089
Timeline
Protocol officer
SSA
08.2021 - 11.2025
Certificate of Higher Education - Office Administration
Academy International
01.2021 -
Secretary to the General Manager Liaison &Protocol
SSA
10.2009 - 09.2021