Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Hi, I’m

Lizzie Maota

Administration Clerk
Johannesburg
Lizzie  Maota

Summary


"As a highly skilled and versatile administrative professional, I possess a unique combination of experience and skills that enable me to deliver exceptional results in a fast-paced environment. With a strong background in administration, I have developed a keen eye for detail, excellent communication and interpersonal skills, and a proven ability to work effectively as a team player.


My expertise includes providing top-notch customer service, leveraging my knowledge of ITS systems to drive efficiency, and upholding the principles of Batho Pele to ensure citizen-centric service delivery. I am a multitasking expert with a proven track record of delivering high productivity and exceptional customer service.


Throughout my career, I have successfully built and maintained strong relationships with clients, demonstrating my adaptability and flexibility in responding to their needs. My educational background in Marketing Management has also equipped me with a solid understanding of the importance of effective communication, strategic planning, and customer-centric approaches.


Key strengths include:


- Versatility and adaptability in administrative roles

- Excellent communication, interpersonal, and customer service skills

- Strong attention to detail and ability to multitask

- Proficiency in ITS systems and knowledge of Batho Pele principles

- Proven ability to build and maintain strong client relationships

- Strong educational foundation in Marketing Management


I am confident that my unique blend of skills, experience, and education make me an ideal candidate for administrative roles that require a high level of professionalism, expertise, and customer-centric service delivery."

Overview

15
years of professional experience

Work History

Light Business Hub

Administration Officer
02.2024 - Current

Job overview

●Welcoming visitors:Greeting visitors ad directing them to the appropriate people.

●Managing office supplies: Keep track of office supplies and ordering more when need.

●Scheduling meetings: Planning meetings and appointments,booking meeting rooms.

● Managing documents: Organizing and storing important company documents,and ensuring lease are up to date.

●Managing databases: Maintaining company databases and employees records.

●Support staff : Providing support to employees and clients,helping with interview process.

●Preparing reports: Creating reports in expenses;budgets,other statistical data.

● Directing projects: Overseeing administrative projects and coordinating tasks.

General Administration Intern

South West Gauteng TVET College - Molapo Campus
12.2020 - 07.2022

Job overview

Communication

●Providing information to stakeholders.

●Answering and directing phone calls.

●Liasing with parents,cares,ad staff.

Clerical support

●Providing general clerical support.

●word processing,exel and etc.

●Capturing students on database.

●Assist with registrations.

●Providing administrative support for meetings.

Other administrative tasks

●Recuiting and developing personnel

●Planning and managing school stock,textbooks,and equipment

Office Assistant

Steve Van Rooyen&Associates (Financial Broker)
03.2010 - 11.2017

Job overview

  • Welcoming visitors: Usher clients to the right office.
  • Answering phone calls: Answering and transferring calls,and taking messages.
  • Managing mail: Sorting,delivering,and sending mail.
  • Maintaining files: Keeping files and up to date.
  • Scheduling meetings: Reserving rooms and sending meeting invites.
  • Preparing reports:taking minutes;writing reports and agenda.
  • Ordering supplies: Keeping track of office supplies and ordering new ones.
  • Providing information: Giving general information to staff,clients and the public.
  • Conducted research to answer questions and handle issues using multiple systems and resources.
  • Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
  • Recorded supporting documentation for phone calls and written correspondence.
  • Exceeded sales targets by developing and maintaining strong relationships with clients and understanding their investment needs.
  • Worked with clients to develop financial planning strategies and solutions through evaluation of finances.

Education

South West Gauteng TVET College
Johannesburg,Gauteng

N6 Marketing Management - Still Waiting For My Dip from Marketing Management

University Overview

Skills

Workflow planning

Additional Information

Additional Information

Training

•Hesscon - Certificate of safety representative (Sep 2022)

• Consulting and Training Institute - Certificate of Customer service (Oct 2023)

Timeline

Administration Officer
Light Business Hub
02.2024 - Current
South West Gauteng TVET College - Molapo Campus
General Administration Intern
12.2020 - 07.2022
Steve Van Rooyen&Associates (Financial Broker)
Office Assistant
03.2010 - 11.2017
South West Gauteng TVET College
N6 Marketing Management - Still Waiting For My Dip from Marketing Management
Lizzie MaotaAdministration Clerk